DSW Reviews | Glassdoor

DSW Reviews

Updated August 20, 2017
1,550 reviews

Filter

Filter

Full-timePart-time

1,550 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Having to push enrollment into our rewards program to customers (in 126 reviews)

  • Upper management and store management seem cliquey with their almost all female staff (in 66 reviews)

More Pros and Cons

  1. "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW part-time

    Pros

    Receive discount on day 1

    Cons

    Can some times leave after close.


  2. "Best. Job. Ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Buckhead, GA
    Former Employee - Sales Associate in Buckhead, GA
    Recommends
    Approves of CEO

    I worked at DSW part-time (More than a year)

    Pros

    The shoes, discount, using new technologies, no pressure environment, awesome management (Buckhead), team environment, huddles keep you informed on what has changed, motivated team members.

    Cons

    Shoephoria is slow on the tablets sometimes, but DSW is working on it. Besides that, I have no complaints.

    Advice to Management

    Keep up the good work. This is the only job where I felt as though I worked along with others who truly loved their job.

  3. "Here 4 You"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Mid Country View, MD
    Current Employee - Store Manager in Mid Country View, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW full-time (More than 10 years)

    Pros

    I have many years with DSW and I love our company values and all the changes the company is making to provide better environment for our team and better experience for our shoe lovers.

    Cons

    We can do better training and developing our team for differents positions. The training some times can be a challenge in high traffic store, I will like to be able to do one on one with my team.

    Advice to Management

    Inspire others leading by example, everyone want to rise and shine.


  4. "If you're passionate, this company is right for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DSW part-time (More than 3 years)

    Pros

    Great company values
    Good managers and leaders
    Ability to grow professionally and personally
    If you're trainable, it's an easy straightforward job
    Good benefits and vacation if full time

    Cons

    Recently changed the discount policy and you only get a discount on regular priced items
    Policies and procedures don't really matter as long as you don't get a complaint
    Lots of tasking
    Too much pressure on rewards program


  5. "Great place to build a foundation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Middletown, NY
    Current Employee - Associate in Middletown, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW part-time (More than 3 years)

    Pros

    Flexibility, good coworkers, great shoes !

    Cons

    Customers. Fixed pay rate. holiday hours


  6. "Pros and Cons at DSW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    Incredibly generous associate discount! In general, the management teams that are hired are really caring about the associates and will work with you and your schedule. Corporate is also always keeping the associates up to date on how the company is doing.

    Cons

    Very small raises and the management team expects your life to revolve around DSW. Additionally, unless you work for a large volume store there is very little opportunity to move up. The only way to move up in a small volume store is to be liked by management.


  7. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW full-time (More than a year)

    Pros

    I've learned a great deal about the retail functions of the business. Always to get ahead you much be self-starter and read everything about your job. Discount is good as well 30% off not bad.

    Cons

    Customer complaining about expired coupons. Associates who try and keep negative gossip going and making it hard to work the shifts.

    Advice to Management

    Follow through on write ups and finals. Stop giving excuses for keeping people who are not good for the work environment.

  8. Helpful (1)

    "stock associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW part-time

    Pros

    the people there are nice

    Cons

    Enforcing sign ups from all employees


  9. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at DSW part-time (Less than a year)

    Pros

    Good discount on the shoes.
    Some co workers were nice.

    Cons

    Had to clean the bathrooms. Once it was flooded just below the ankle and when I was new they always made me clean the bathrooms. The managers favored people more than others and everyone was clique associated. Always on your feet moving around. They don't have very good technology either but a tablet you had to press so hard onto. I was always dress coded but the manager herself could wear things that were more explicit.

    Advice to Management

    Please don't make sales people clean your bathrooms if it was not in the job description. Have better technology and better managers.


  10. Helpful (1)

    "Pretty nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Merchandising Manager in Houston, TX
    Former Employee - Assistant Merchandising Manager in Houston, TX
    Recommends

    I worked at DSW full-time (More than a year)

    Pros

    Employee discount was pretty amazing.

    Cons

    Rewards program goals, very good program for the customers but alot of pressure on the associate's to get.


Showing 1,550 of 1,565 reviews
Reset Filters