DTI Reviews | Glassdoor

DTI Reviews

Updated September 17, 2018
261 reviews

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2.5
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John Davenport, Jr.
105 Ratings

261 Employee Reviews

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Pros
  • "Like previous posts great people on front lines" (in 13 reviews)

  • "Work/Life Balance has been amazing" (in 6 reviews)

Cons
  • "Constantly being moved to different sites with little to no notice" (in 10 reviews)

  • "almost everything is a downer - low pay, low benefits, you could lose your job at anytime being that this is an out-sourcing company" (in 16 reviews)

More Pros and Cons

  1. "Production Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Technician in Woodland Hills, CA
    Former Employee - Production Technician in Woodland Hills, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DTI full-time (More than 3 years)

    Pros

    Decent Pay to Start. Friendly environment. There's lots of opportunity for over time. The Bosses are very understanding.

    Cons

    Non Flexible Hours
    Relatively easy and noncomplicated work
    No chance to really move up in management or any other positions.


  2. "officer service clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DTI full-time

    Pros

    great company love my co worker

    Cons

    look at paying your good employee's more

    Advice to Management

    none

  3. "Not the worst company, but far from good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at DTI full-time (More than 3 years)

    Pros

    - Was able to work remotely
    - Was provided adequate training in regards to the job at hand
    - People are overall pretty nice
    - learned valuable life lessons

    Cons

    - Hours are closer to 12 hour days.
    - Clients are a bunch of arrogant lawyers and management does little to insulate or support their employees from the abuse they regularly receive.
    - No opportunities for advancement whatsoever unless you are part of one of the cliques at a major office. This leaves no opportunities for people in other markets.
    - Pay is not commensurate with hours worked, stress entailed, stakes of projects, and going rate of similar companies.
    - Benefits are terrible
    - There are very limited training opportunities
    - Managers are chosen based on time at company or how well they may have done non-management related jobs. This leads to a lot of managers who were good PMs but are bad managers.
    - Culture of throwing people under the bus and not supporting each other. People are always looking to blame others and not support their co-workers or subordinates but this doesn't stop them from taking all the credit when things go well.
    - Dishonesty is often rewarded; however, I would consider that more a symptom of the industry than the company.

    Advice to Management

    - Focus more on supporting your employees.
    - Provide clear and reasonable expectations and review of those expectations.
    - Show clear paths to advancment
    - Provide training and professional development


  4. "Consistent, Fast Past, Copy & Mail room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Specialist in Denver, CO
    Former Employee - Service Specialist in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DTI full-time (Less than a year)

    Pros

    DTI offered full benefits, including medical, retirement, paid vacation, paid sick leave, and paid holidays. For the specific position and location I held, the work and pay were consistent, in that, I had a job to come to Monday - Friday every week no matter how slow the work may be and there were slow days.

    I enjoyed my co-workers and my managers were pretty good as well.

    My first manager really cared about his workers and fought to increase wages to a reasonable rate. He was also always willing to sit down and have real conversations about career development in that line of work. He was also very willing to work with you where you were at and be there as your representation to the rest of the company. Like I said he really cared about his workers and wanted the best for them.

    I liked my second manager as well, though some of my co-workers may have seen him as too strict, but he brought to the table what my previous manager was missing in regards to managing the day-to-day operations of the copy center and mail room.

    Cons

    The liaison between the company and client seemed difficult to work with. I personally did work with her in that capacity but it did affect my job in how things ran or even the tasks we were asked to complete.

    My first manager could have done better completing the day-to-day tasks that he was responsible for.


  5. "sire supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Supervisor
    Current Employee - Site Supervisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DTI full-time (More than a year)

    Pros

    Nice clean environment to work

    Cons

    Micro manged, overload of duties, low compensation and bonuses

    Advice to Management

    Pay employees what they are worth not what you can get away with


  6. "Service specialist"

    StarStarStarStarStar
    Former Employee - Customer Service Specialist in Cincinnati, OH
    Former Employee - Customer Service Specialist in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DTI full-time (More than a year)

    Pros

    Like previous posts great people on front lines.

    Cons

    Where do I start, management is horrible: favoritism, bullying, laziness, gossip. Not near enough pay for the pressure and responsibility expensive benefits, no room for growth.

    Advice to Management

    Tell the truth, act like an actual manager instead of a high school bully, leave your personal lives at home and don't take them out on your team. This company seriously needs to get it together.


  7. "Service Specalist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DTI full-time

    Pros

    Full time, very nice work environment

    Cons

    Long distant drive, no free parking

  8. "Data Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Technician in Atlanta, GA
    Current Employee - Data Technician in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DTI full-time (More than a year)

    Pros

    Great Boss always encouraging.

    Cons

    No cons. A great place to work if you are starting out.


  9. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at DTI full-time

    Pros

    Their global reach is a big selling point.

    Cons

    There are too many to list.

    Advice to Management

    Figure out the reason 15+ sales reps resigned within the past year.


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Nashville, TN
    Former Employee - Customer Service Representative in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DTI full-time (More than 10 years)

    Pros

    Good co-workers. Vacation time off not too bad.

    Cons

    Poor benefits. No room to advance.


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