DaVita Rx Reviews | Glassdoor

DaVita Rx Reviews

Updated September 10, 2017
106 reviews

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2.8
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Kent Thiry
60 Ratings

106 Employee Reviews

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Pros
  • Good work life balance, compensation good for the area (in 5 reviews)

  • the company lives their core values and actually care about the patients (in 7 reviews)

Cons
  • Promotions totally depends on favor by upper management (in 8 reviews)

  • Horrible management and no work life balance (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Coppell, TX
    Former Employee - Administrator in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DaVita Rx full-time (More than 8 years)

    Pros

    Heart is in the right place, the majority want to do well for the customer. Co-workers are friendly, kind and considerate to each other and the customer.

    Cons

    Do you want to work at a company (leader) who puts a corrective action report in your file for leaving work in an ambulance due to an illness??? True story.

    Advice to Management

    Train the supervisors and leaders to respect their teammates and you too shall recieve repect in return.


  2. "Revenue Specialist"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coppell, TX
    Former Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DaVita Rx full-time (More than 8 years)

    Pros

    Helping some very sick people to get their medications

    Cons

    Constant turn over of senior managers and supervisors is a real problem, Managers coming and not understanding the real issues, try to make changes without understanding the processes

    Advice to Management

    Listen to the hourly employees that know the job. Only way you will fix the problems in Revenue. Stop hiring your friends and making them supervisors.

  3. "Sinking Ship with a 100% FAKE CULTURE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Orlando, FL
    Former Employee - Pharmacy Technician in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DaVita Rx full-time (Less than a year)

    Pros

    Good co-workers. Good donuts. Air Conditioned environment.

    Cons

    It's a totally fake culture. They say one thing and do nothing or the complete opposite. Management is a joke. Favoritism runs ramped at DaVita Rx. It's who you know and likes you, and not what you know. For about 2 years they have had a complete brain drain. The best and most talented people have been leaving for competitors or other careers. The company has been hemorrhaging money from bad investments. Management has changed at the highest levels to correct financial issues. All management likes to do is hire or promote friends to Leads, Supervisors, Managers or Directors and have infinite amounts of meetings all they that achieve nothing. It's all about the bottom line and little else. The list goes on and on.

    Advice to Management

    Get a clue and try focusing on your employees and their quality of life and not just yours.


  4. "Place closing down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at DaVita Rx full-time (More than a year)

    Pros

    Work life balance was good

    Cons

    Management needed to be on the same page. and live their core values


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coppell, TX
    Former Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DaVita Rx full-time (More than 3 years)

    Pros

    Company put their money where there mouth was by giving thousands to help people who suffered car damage in tornado and hail storm of 2012, have fund set up to donate to employees in need of assistance, offer many forms of assistance to employees

    Cons

    Heavy push to donate to charities and assistance funds- you can go broke working there as there is expectation everyone gives something, over zealous and somewhat fake environment of company culture with crazy "One for All and All for One" three musketeers slogan and friday company wide homerooms, they make new hires showboat with a song or skit after new hire orientation... it all felt very forced and fake especially when they refused to give a minimal 3% yearly increase after experiencing record setting profits, very cheap in pay to employees

    Advice to Management

    Watch your six, fake company culture of all for one but many leaders resort to shady dealings to leverage and advance themselves, not uncommon but there it is especially heightened by the way they attempt to conceal it.


  6. "Great place if you can ​"drink the koolaid" culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Tech II- Returns in Coppell, TX
    Former Employee - Pharmacy Tech II- Returns in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DaVita Rx full-time (More than a year)

    Pros

    DaVita truly cares about their patients and their *teammates" as long as you're willing to put in the work and become a true part of the team. They seem to listen to new ideas regardless of your experience or education.

    Cons

    Politics w management can be overwhelming. New projects can be chaotic; seems like basic things are not thought through.

    Advice to Management

    Listen to the people on the bottom. Management is pressured beyond belief.


  7. "Used to be a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DaVita Rx full-time (Less than a year)

    Pros

    The teammates and some of the supervisors who really care about their teams. Above that level it's hit or miss.

    Cons

    Lack of transparency, leadership is unavailable, salaries

    Advice to Management

    Get out of your offices and get to know the people who really make the place work. You have some awesome talent. And speaking of awesome talent you should be ashamed of the way you underpay your teammates.

  8. "Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Coppell, TX
    Former Employee - Certified Pharmacy Technician in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DaVita Rx full-time (More than a year)

    Pros

    They pay is decent if you get in the right department

    Cons

    This place is a joke. They have archaeic software that they use. You have to use 9 different applications to call a patient. The processes they use are extremely inefficient and outdated. Instead of streamlining things, they make the simple things very complicated. Their right hand doesn't know what their left hand is doing. Some departments make calls to patients and the patient would say I was just called by someone there. This happens ALOT and the patients are being harrassed with ridiculous phone calls. There is no one call resolution for the patients, which needs to be put in place. This company has had $1 billion dollars in fines from the gvt in just a span of 10 years. They say they care about the patients, but there are alot of shady things going on that are clearly not having the patients best interest in mind. They would tell patients if you come on their services that you would get your prescriptions for free, so these patients come on service and find out they have a $500 balance of copays that have accumulated over time, but the patients were told everything was free. Most of the patients have an overstock of phosphorous binders as well and they repeatedly say not to send them any more. Davita Rx is consistently sending these meds out, billing the insurance for thousands of dollars, without getting the pt's consent. I had many of phone calls that I took where this happened. Also, DavitaRx is a call center. It gets extremely boring and mundane. You will not use harldy any of your technician skills here or hardly any skills at all. Management is terrible and people are put in positions that they have no business being in because they don't know what they are doing. Also, alot of the technicians they hire are millenials and they seem to treat the place like you are in high school all over again. Gossip is rampant at this place and it gets pretty bad. Turnover is really high. The company goes through recruiters to place employees. That should be a red flag right there. The turnover is so high these recruiters take on the responsibility of hiring most employees. I would not recommend working here. And if you do decide to work at DavitaRx, be careful not to drink the kool aid.

    Advice to Management

    You need to professionally grow the teammates more.


  9. "Bad money drives out good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coppell, TX
    Former Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DaVita Rx full-time (More than 3 years)

    Pros

    Laid-back atmosphere and decent work-life balance

    Cons

    The company focuses on its culture overwhelmingly; as a result, the leadership team lost the ability to make reasonable decisions or measure people's performance objectively. A lot of people in the upper management are followers of a cult called "core value" rather than capable and open-minded leaders. The middle level of management is sadly decayed. Many people with limited talent but good at flattering and office politics have been hired as or promoted to directors or managers; they wasted no time to find similar people to build their own "teams" and pushed teammates with real talent away. In one word, bad money drives out good; then as you brew, so you must drink.

    Advice to Management

    For the new management --- do not step twice into the same river.


  10. "I loved working here!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DaVita Rx full-time

    Pros

    Teammates
    Mission
    Opportunities for professional and personal growth

    Cons

    Personally experienced DaVita Rx as a truly wonderful place to work


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