Dairy Farmers of America Reviews in Kansas City, MO | Glassdoor

Dairy Farmers of America Kansas City Reviews

Updated August 19, 2017
23 reviews

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Kansas City, MO

3.2
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Rick Smith
13 Ratings

23 Employee Reviews

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Pros
  • Good pay, great insurance, nice people (in 9 reviews)

  • Good pay and benefits - neither good enough to justify staying at the job (in 5 reviews)

Cons
  • They now have upper management that do not care how many people/lives they destroy to get to the top (in 10 reviews)

  • Strict work schedule which doesn't help with work/life balance (in 5 reviews)

More Pros and Cons

  1. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Kansas City, MO
    Current Employee - Business Analyst in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Farmers of America full-time (More than 10 years)

    Pros

    The people I work for, knowing who I work for. Dairy and Farmer Proud Company

    Cons

    IT advancement options limited and not planned well


  2. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Payroll Administrator in Kansas City, MO
    Current Employee - Corporate Payroll Administrator in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Farmers of America (More than a year)

    Pros

    Friendly work environment and provides great compensation to it's employees. Always friendly management that is helpful on daily tasks or questions

    Cons

    Strict work schedule which doesn't help with work/life balance

  3. Helpful (8)

    "Lots of Unrealized Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dairy Farmers of America full-time (More than 3 years)

    Pros

    Some of the best people I have ever worked with are at DFA, specifically on the commercial side in the manufacturing facilities. Almost without exception, everyone in that part of the organization really cares about their job and doing a good job because it is the right thing to do. That is refreshing and inspiring to work with.

    Many chances for professional development. I was able to get professional certification and a few offsite training courses that were always approved for reimbursement.

    Good financial outlook, as the market for DFA goods in the US and globally continues to grow.

    Cons

    However, the cons of the company far outweigh the pros. The core corporate management in Kansas City seems to lead with the mindset that all the employees are trying to put one over on them. No flexibility or working from home because they did not think we could be trusted to do work if we weren't sitting at our desk (and they were referring to fairly experienced individual contributors, not that it should matter). If you trust an employee to work for your organization, you should be able to trust them to manage their time like adults, whether they are sitting at their desk all day or working from home. The dress code is antiquated (heaven help you if you dare wear pants that come to your ankles!) and the vacation policy (2 weeks vacation time, 4 sick days per year, and the bare minimum required federal holidays) is as minimal as you will find for a salaried position in KC.

    Advice to Management

    Many people have left my department in the last several years and no one with any power to do anything about it has asked why. DFA could be a first-rate organization if corporately it was willing to do some self-reflection and see where things could be improved. An employee survey of current employees might be a good eye-opener for where to head next. And a more robust exit interview process than the 10-minute one that I had as I was leaving might help focus some efforts in a pro-active way. If the powers-that-be could be willing to ask (and answer) the tough questions about the culture at DFA, I think improvements could happen. But if they continue to keep their heads in the sand, it will be same sad status quo.


  4. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Kansas City, MO
    Current Employee - Executive Assistant in Kansas City, MO

    I have been working at Dairy Farmers of America (More than a year)

    Pros

    Really enjoy working with this company.

    Cons

    Culture needs to be updated.


  5. Helpful (1)

    "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Farmers of America full-time (More than 8 years)

    Pros

    Very laid back environment. Great benefits and great salary.

    Cons

    Not enough open communication throughout the company between employees. Not much time for socializing.

    Advice to Management

    Environment needs to become more team oriented.


  6. Helpful (4)

    "Good company but huge culture changes are needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Dairy Farmers of America (More than 3 years)

    Pros

    Competitive pay, good benefits and 401k. Nice holiday party, DFA Day at the K and other employer sponsored events. Interesting industry, learning about dairy farms and supporting the farmers is rewarding.

    Cons

    The company has an outdated, Good ol' Boy culture. Feels like you cannot communicate with other employees on a personal level, like you are always being watched by management. Management is not approachable, seems to get annoyed with questions or suggestions for ways to improve current practices. It is a very stale environment, no room for advancement, unless you are part of an inner circle of current management. Management all seem to be very qualified in the subject matter of their department but do not have much skill in the way of managing people.The vacation/sick policy is not up to par with current standards (3rd week of vacation after 7 years). Some departments seem to have flexibility within their schedules and some have to adhere strictly to the 8-5 schedule. Stark difference in flexibility between upper management and everyday employees. No recognition for good work, annual review process is not effective and there is no opportunity to review management. Employee morale very low.

    Advice to Management

    Show appreciation to your employees even if it is just a verbal "Good job." Listen to why exiting employees are leaving and make the necessary changes to keep talented people. Train your managers to manage people.


  7. Helpful (2)

    "Atrocious Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications in Kansas City, MO
    Former Employee - Communications in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Dairy Farmers of America full-time (More than a year)

    Pros

    The farmers themselves were very nice people. Some coworkers were nice as well. Good pay and benefits - neither good enough to justify staying at the job.

    Cons

    Cronyism in all levels of management. Verbal abuse, sometimes physical (throwing office supplies at staff). Alcoholism runs rampant. HR department knows about all of these problems and either chooses to ignore them or doesn't have the power to make change.

    Advice to Management

    When your employees are quitting in droves, it might be a good time to stop and ask yourselves why.

  8. Helpful (4)

    "Political Silos & Weak Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dairy Farmers of America full-time (More than 8 years)

    Pros

    Working on behalf of farmer-members of the cooperative. Strong milk marketing leadership. Benefits are competitive although more and more costs are being passed to employees.

    Cons

    Underperforming consumer and ingredient management teams. New leaders from large organizations do not understand that the infrastructure here is not the equivalent of their prior organizations and they are ill equipped and too oblivious to lead continuous improvement. Great employees that don't bow down to new management are run off out of jealousy for their business acumen and results.

    Advice to Management

    I concur with the earlier post about HR. Apparently management does not want to listen to feedback. The good ones are leaving and many of the rest of us are looking to do the same.


  9. Helpful (3)

    "Not "One of Best Places to Work"- Let It Go!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Kansas City, MO
    Former Employee - Customer Service in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Dairy Farmers of America full-time (More than 5 years)

    Pros

    Health and 401 K benefits solid. Free fitness center
    great benefit. Talented employees loyal and hardworking regardless of Dickensonian-like management.

    Cons

    Extremely dysfunctional departments with leaders that should never have been promoted to manage employees. Employees are treated as very replaceable; managed using negative reinforcement, and quite simply, bullying tactics. Management has no idea of job responsibilities and workload and believe a cookie cutter factory approach acceptable. HR team receives constant, ongoing alerts regarding this work environment and poor managers, but as nothing changes, assume warnings filed in drawers. Recommendation: stay far, far away from DFA.

    Advice to Management

    Take a few folders from HR and review the complaint/exit interview files for customer-facing and revenue producing teams. I believe the records will show very clear issues that should result in management personnel changes. If DFA wishes to keep quality, loyal employees who will do their best to keep DFA customers satisfied, new management needs to come from the outside. Move or eliminate current customer-facing management.


  10. Helpful (5)

    "Opportunities Galore....Management Needs Help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional in Kansas City, MO
    Current Employee - Professional in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dairy Farmers of America full-time (More than 3 years)

    Pros

    * Great Pay
    * Flexible schedules (not rigid)
    * So many opportunities to make a difference

    Cons

    * Management is very disconnected for 'management' purposes: they seem to just like titles but don't do the work.
    * Management rules by intimidation or they just don't care
    * Very much a GOBN (good old boy network)
    * Not room for advancement and promotion unless a member of GOBN

    Advice to Management

    * Take some leadership courses
    * Get to know your direct reports and foster a "TEAM" environment
    * Break up the GOBN. Bring in fresh eyes and fresh ideas


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