Dairy Queen Reviews | Glassdoor

Dairy Queen Reviews

Updated September 22, 2017
1,219 reviews

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3.4
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Dairy Queen President and CEO John Gainor
John Gainor
288 Ratings

1,219 Employee Reviews

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Pros
  • Ice cream makes people smile which is also rewarding in the work place (in 143 reviews)

  • Flexible hours for someone who is in school (in 69 reviews)

Cons
  • ALSO our ice cream machine broke more than the ones at McDonalds (in 57 reviews)

  • Minimum wage job, some stores did not make the products to company standards (in 57 reviews)

More Pros and Cons

  1. "Dairy Queens ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Chill Staff/Hospitality in Huntington, NY
    Former Employee - Chill Staff/Hospitality in Huntington, NY
    Recommends
    Positive Outlook

    I worked at Dairy Queen part-time

    Pros

    Personally, I loved working a Dairy Queen. There were many pros. A few of which are that most of the other employees are very nice and are easy to get along with. Not only that but the managers would give the employees equal opportunities. You would work in the field you applied for and then at some point, the manager would teach you about the other fields in the store.

    Cons

    However, there were a few cons. One of which is that the management staff will sometimes take sides during a situation. Not only that but the managers would also assume that you would be able to stay past your shift, and if you weren't able to, the managers would get angry.

    Advice to Management

    Stop taking sides, teach the assistant managers to be a lot more respectful and also teach the hospitality staff to be more respectful as well.


  2. "Dairy Queen Indianapolis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Indianapolis, IN
    Current Employee - General Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time (More than 8 years)

    Pros

    Great first employment while in High School. Prepares you for future employment or career opportunities not only in the food service industry. Provides the opportunity to excel in customer service, team work, time management, and problem solution. Teaches you the importance of being punctual and scheduling outside activities around your work schedule. Loyal and productive employees are competitively compensated.

    Cons

    No insurance or vacation and the only two holidays off are Christmas Day and Thanksgiving Day because store is closed those days.

  3. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    Pros

    Easy, fun work enviornment, good company culture

    Cons

    Not enough hours to go around.


  4. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time (More than a year)

    Pros

    Flexible scheduling, fun environment, great owner

    Cons

    Not enough pay, hours less during winter,


  5. "Dairy Queen is, overall, a decent place for a first job, particularly for young employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Employee in Victoria, MN
    Current Employee - General Employee in Victoria, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dairy Queen part-time (Less than a year)

    Pros

    Comfortable work environment, flexible hours, excellent for younger employees, great experience opportunity, guaranteed break for lunch or dinner, great for a first job.

    Cons

    Impatient customers, hot surfaces, can be stressful during rush hours, hard to get raises, sometimes inexperienced workers, boiling oil frequently splattering in grill area.


  6. "Great!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dairy Queen part-time

    Pros

    Lived the people I worked with

    Cons

    Can be stressful but you can work through it


  7. "Good for high school student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time

    Pros

    Nice people, free ice cream

    Cons

    Very minimal training, rude customers

  8. "DAIRY QUEEN"

    StarStarStarStarStar
    Current Employee - Shift Leader in Austin, TX
    Current Employee - Shift Leader in Austin, TX

    I have been working at Dairy Queen full-time (More than 10 years)

    Pros

    Flexible hours . Employees discount.. most holidays off. Birthday awareness. Longevity awareness with benefits

    Cons

    Slow months no sales... No guarantee hours

    Advice to Management

    Great team for fast hard workers.. can get u a promotion in no time.


  9. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Maryville, TN
    Current Employee - Crew Member in Maryville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen part-time (Less than a year)

    Pros

    The managers are very helpful and super awesome to work with. Its an awesome team effort and you get lots of help ita honestly really great

    Cons

    Work hours may increase abd decrease due to lack of business


  10. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Hampton, VA
    Former Employee - Team Member in Hampton, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen full-time (More than a year)

    Pros

    It is a fun and easy job that I did not hate.

    Cons

    Management does not work with schedule

    Advice to Management

    Stick with employee's schedules


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