Dairy Queen Reviews | Glassdoor

Dairy Queen Reviews

Updated September 12, 2017
476 reviews

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Current Employees

3.5
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Dairy Queen President and CEO John Gainor
John Gainor
115 Ratings

476 Employee Reviews

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Pros
  • Ice cream makes people smile which is also rewarding in the work place (in 143 reviews)

  • Flexible hours for someone who is in school (in 69 reviews)

Cons
  • ALSO our ice cream machine broke more than the ones at McDonalds (in 57 reviews)

  • Minimum wage job, some stores did not make the products to company standards (in 57 reviews)

More Pros and Cons

  1. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time (More than a year)

    Pros

    Flexible scheduling, fun environment, great owner

    Cons

    Not enough pay, hours less during winter,


  2. "Dairy Queen is, overall, a decent place for a first job, particularly for young employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Employee in Victoria, MN
    Current Employee - General Employee in Victoria, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dairy Queen part-time (Less than a year)

    Pros

    Comfortable work environment, flexible hours, excellent for younger employees, great experience opportunity, guaranteed break for lunch or dinner, great for a first job.

    Cons

    Impatient customers, hot surfaces, can be stressful during rush hours, hard to get raises, sometimes inexperienced workers, boiling oil frequently splattering in grill area.

  3. "DAIRY QUEEN"

    StarStarStarStarStar
    Current Employee - Shift Leader in Austin, TX
    Current Employee - Shift Leader in Austin, TX

    I have been working at Dairy Queen full-time (More than 10 years)

    Pros

    Flexible hours . Employees discount.. most holidays off. Birthday awareness. Longevity awareness with benefits

    Cons

    Slow months no sales... No guarantee hours

    Advice to Management

    Great team for fast hard workers.. can get u a promotion in no time.


  4. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Maryville, TN
    Current Employee - Crew Member in Maryville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen part-time (Less than a year)

    Pros

    The managers are very helpful and super awesome to work with. Its an awesome team effort and you get lots of help ita honestly really great

    Cons

    Work hours may increase abd decrease due to lack of business


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time

    Pros

    - Good experience
    - Great place to learn leadership and responsibility

    Cons

    No cons needed for this job

    Advice to Management

    You guys are doing great


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Vice President
    Current Employee - Area Vice President
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time (More than 10 years)

    Pros

    Great caring culture and mostly franchisee focus.
    Fan food speaks to how our customers think of us and we try hard to instill that focus within our franchisees.
    Some great leaders and team members.
    Iconic brand

    Cons

    Not all departments seem to care what impact their decisions/products impact the team members at the location level. Not all departments' goals are aligned, leading to a sense of being at odds and disconnected. A bit too litigation phobic

    Advice to Management

    Don't be so fearful of taking a firmer stance on the important things not just the obvious things.


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dairy Queen full-time (Less than a year)

    Pros

    They are flexible with hours.

    Cons

    Management not on the same page.

    Advice to Management

    Check out your managers before hiring.

  8. "Cashier, Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Lakewood, WA
    Current Employee - Cashier in Lakewood, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dairy Queen part-time (Less than a year)

    Pros

    50% discount while on shifts. Flexible shift hours.

    Cons

    Underpaid, terrible coworkers, bad location, boss/owner doesn't care about his employees.

    Advice to Management

    Stop being disrespectful to others, show compassion for what you do, don't bring family in to eat whatever they want for free.


  9. "Pros and Cons of DQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Braiser (Works In Back) in Caldwell, ID
    Current Employee - Braiser (Works In Back) in Caldwell, ID
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dairy Queen part-time (More than a year)

    Pros

    Some of the best reasons to work there, are that the staff tends to be mostly teenagers, so if you need hours, you can get tons working the day shift. Also they're flexible with schedules if you ask 2 weeks in advance.

    Cons

    Fast paced, when rushes come in, it's not hard to get slammed. Honestly, working in the back isn't the best for your health, let's just leave it at that. Along with that, Starting wage is minimum. So you work really hard and put in lots of hours and you don't get paid much.


  10. Helpful (1)

    "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Winona Lake, IN
    Current Employee - Manager in Winona Lake, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time (More than a year)

    Pros

    Flexible hours, decent pay for fast food, easy to move up, good for a first job

    Cons

    Favoritism, people being promoted aren't always qualified


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