Dairy Queen Reviews | Glassdoor

Dairy Queen Reviews

Updated October 18, 2017
230 reviews

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5.0
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Dairy Queen President and CEO John Gainor
John Gainor
77 Ratings

230 Employee Reviews

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Pros
  • Ice cream makes people smile which is also rewarding in the work place (in 147 reviews)

  • Flexible hours for someone who is in school (in 71 reviews)

Cons
  • Minimum wage job, some stores did not make the products to company standards (in 59 reviews)

  • ALSO our ice cream machine broke more than the ones at McDonalds (in 58 reviews)

More Pros and Cons

  1. "Loved It"

    StarStarStarStarStar
    Former Employee - Front End Cashier in Thief River Falls, MN
    Former Employee - Front End Cashier in Thief River Falls, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dairy Queen part-time (More than 5 years)

    Pros

    Friendly people, Good pay for first job, flexible with schedule

    Cons

    Working with customers who are unhappy


  2. "Such a different experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Sebring, FL
    Current Employee - Crew Member in Sebring, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dairy Queen part-time (More than a year)

    Pros

    I do not know if this is only related to the franchise where I am currently working, but the ambient could not be better. The team is great and you see something that might sound silly but is crucial to feel comfortable working. Teamwork. That kind of teamwork where you need to do something and somebody else does it because you already did it twice? Well that kind.

    Management is great, they accommodated my hours to my other job schedule, I can't complain.

    If you work on front counter you will find a huge amount of nice people to interact with, I think this is related to the history of the franchise.

    You get 50% discount for being an employee. You'll love those chicken strips with honey mustard c:

    Cons

    To be honest, nothing to complain about. Just that sometimes you will find people that leaves the tables full of stuff or damage the bathrooms on purpose, but that is people, nothing to do with DQ.

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time

    Pros

    Good work
    Environment, friendly people

    Cons

    It was Not that clean

    Advice to Management

    Serve it how you'd want it served


  4. "Team member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen part-time

    Pros

    Fun environment to work in. People are supportive.

    Cons

    Corporate has specific specifications on how things are done.


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen part-time

    Pros

    Flexible scheduling, great for first-time jobs, hours adjust seasonally along with student availability

    Cons

    Being a young person working among other young people, I noticed some motivation/work ethic problems with employees. Relatively high turnover.


  6. "Great for extra money"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen part-time

    Pros

    I love working with people and needed a little extra cash

    Cons

    It is an entry level job


  7. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time

    Pros

    Flexible, Easy, Fun atmosphere, Great first job

    Cons

    Customers in the area difficult sometimes

  8. "Franchise Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time

    Pros

    A top notch company with high standards. Dairy Queen has been in our family for many generations from Kansas to California.

    Cons

    Not enough Dairy Queen stores across the country right now. California needs more franchises to open up to spread an awesome and delicious ice cream and food.

    Advice to Management

    Please consider opening more Dairy Queen franchises in California. ALos add more selections such as blueberries and raspberries.


  9. "Amazing job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen part-time

    Pros

    Free ice cream, awesome workers, fun environment

    Cons

    Gets really busy in summer


  10. "shift manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Madisonville, TX
    Current Employee - Shift Manager in Madisonville, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dairy Queen full-time (More than 3 years)

    Pros

    great company to work for

    Cons

    slow periods of the day suck

    Advice to Management

    keep letting your employees know you appreciate them


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