Dairy Queen Reviews | Glassdoor

Dairy Queen Reviews

Updated September 22, 2017
1,219 reviews

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3.4
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Dairy Queen President and CEO John Gainor
John Gainor
288 Ratings

1,219 Employee Reviews

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Pros
  • Ice cream makes people smile which is also rewarding in the work place (in 143 reviews)

  • Flexible hours for someone who is in school (in 69 reviews)

Cons
  • ALSO our ice cream machine broke more than the ones at McDonalds (in 57 reviews)

  • Minimum wage job, some stores did not make the products to company standards (in 57 reviews)

More Pros and Cons

  1. "Dairy Queens ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Chill Staff/Hospitality in Huntington, NY
    Former Employee - Chill Staff/Hospitality in Huntington, NY
    Recommends
    Positive Outlook

    I worked at Dairy Queen part-time

    Pros

    Personally, I loved working a Dairy Queen. There were many pros. A few of which are that most of the other employees are very nice and are easy to get along with. Not only that but the managers would give the employees equal opportunities. You would work in the field you applied for and then at some point, the manager would teach you about the other fields in the store.

    Cons

    However, there were a few cons. One of which is that the management staff will sometimes take sides during a situation. Not only that but the managers would also assume that you would be able to stay past your shift, and if you weren't able to, the managers would get angry.

    Advice to Management

    Stop taking sides, teach the assistant managers to be a lot more respectful and also teach the hospitality staff to be more respectful as well.


  2. "Dairy Queen Indianapolis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Indianapolis, IN
    Current Employee - General Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time (More than 8 years)

    Pros

    Great first employment while in High School. Prepares you for future employment or career opportunities not only in the food service industry. Provides the opportunity to excel in customer service, team work, time management, and problem solution. Teaches you the importance of being punctual and scheduling outside activities around your work schedule. Loyal and productive employees are competitively compensated.

    Cons

    No insurance or vacation and the only two holidays off are Christmas Day and Thanksgiving Day because store is closed those days.

  3. "a true nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Sinking Spring, PA
    Former Employee - Team Member in Sinking Spring, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time (More than a year)

    Pros

    easy to get a job due to high turnover
    opportunity to build problem-solving skills

    Cons

    The customers here were more rude than anywhere I've ever worked.
    Most employees are incredibly young and it's rare to find a location where everyone is focused on their job
    There is practically no connection to corporate so there is minimal support.


  4. "Good for high school student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time

    Pros

    Nice people, free ice cream

    Cons

    Very minimal training, rude customers


  5. "Crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Bowmanville, ON (Canada)
    Former Employee - Crew Member in Bowmanville, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dairy Queen part-time (More than 3 years)

    Pros

    Great team environment at this franchise

    Cons

    Some mean customers, but they are everywhere


  6. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service in Flower Mound, TX
    Former Employee - Service in Flower Mound, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time (Less than a year)

    Pros

    They hire pretty much anyone, which turns into a problem later on.

    Cons

    Management is wack, pay is wack (the starting pay is 7.50 and getting a raise is impossible) , and the food is wack.

    Advice to Management

    They need to be more responsible, organized, and need to communicate more.


  7. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Hampton, VA
    Former Employee - Team Member in Hampton, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen full-time (More than a year)

    Pros

    It is a fun and easy job that I did not hate.

    Cons

    Management does not work with schedule

    Advice to Management

    Stick with employee's schedules

  8. "A great place for a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time

    Pros

    - Great management
    - Great people
    - Fast-paced
    - Fairly easy

    Cons

    - Customers
    - Long nights
    - Management can be a bit pushy


  9. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    Pros

    Easy, fun work enviornment, good company culture

    Cons

    Not enough hours to go around.


  10. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dairy Queen full-time (Less than a year)

    Pros

    They are flexible with hours.

    Cons

    Management not on the same page.

    Advice to Management

    Check out your managers before hiring.


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