Dairy Queen Reviews | Glassdoor

Dairy Queen Reviews

Updated October 18, 2017
1,255 reviews

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1,255 Employee Reviews

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Pros
  • Ice cream makes people smile which is also rewarding in the work place (in 147 reviews)

  • Flexible hours for someone who is in school (in 71 reviews)

Cons
  • Minimum wage job, some stores did not make the products to company standards (in 59 reviews)

  • ALSO our ice cream machine broke more than the ones at McDonalds (in 58 reviews)

More Pros and Cons

  1. "Cashier/Food Prep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Dairy Queen part-time

    Pros

    Friendly environment and good hours.

    Cons

    Head manager was too authoritative and put a lot of stress on employees.

    Advice to Management

    Provide better training for employees on how to correctly prepare every item of food.


  2. "I Was a Manager At DQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Missoula, MT
    Former Employee - Manager in Missoula, MT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Free Ice Cream Sometimes, Usually Fun, Young people working there

    Cons

    If you're cooking, it can be very boring, and overwhelming at times if not properly staffed.

  3. "Part Time Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time

    Pros

    easy application and interview, friendly, great first job

    Cons

    fast pace, hours can be determined for different reasons

    Advice to Management

    More organization and better team work


  4. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Middletown, NY
    Current Employee - Part Time Cashier in Middletown, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dairy Queen part-time (More than a year)

    Pros

    Some people are actually very nice the others are just rude

    Cons

    Everybody thinks there better than the next person
    Management is terrible
    Discount used to be good but now it doesnt really make a difference
    They get upset and give attitudes when you tell them that you have other activities in advance or when you tell them that you have another job


  5. "Franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Dairy Queen full-time

    Pros

    Good training, often good coworkers

    Cons

    Mandatory unpaid meetings, management unflexible and often very rude and condescending, horrible pay


  6. "Just a worthless franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free ice cream and chill environment

    Cons

    Every aspect of this miserable job

    Advice to Management

    Corporate needs to have a bit more say in how things are ran in a franchised location.


  7. "Work here if you must"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Maker in Flagstaff, AZ
    Former Employee - Ice Cream Maker in Flagstaff, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dairy Queen part-time (More than 3 years)

    Pros

    Good part-time job for students, flexible hours. WAS run by good management, understanding and caring about each employee. Freedom to work without managers/owners constant supervision, fun work environment.

    Cons

    No longer run by same management, wife of owner now in charge. Micromanaging is now commonplace and employees are being hired too young to take on necessary responsibilities, leaving more work to the few competent employees.

    Advice to Management

    Stop hiring employees at 13, 14 years old. Hiring older, more responsible employees will help reduce employee turnover and stop the need for constant micromanaging by owner.

  8. "Fast food is not really worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time

    Pros

    They are always hiring regardless of skill and they start young at 15.

    Cons

    The manager I worked under was absolutely unbearable. (However, I heard they changed management.)


  9. "Great place to work ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodsboro, TX
    Current Employee - Anonymous Employee in Woodsboro, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dairy Queen full-time (Less than a year)

    Pros

    Everyone helps each other and they have great hours .

    Cons

    Can get a little bit crazy on busy days and the drive thru layout bad because of were the store is located.

    Advice to Management

    Love working at my Dairy Queen and hope to be a long time.


  10. "Shift manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader
    Former Employee - Shift Leader
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dairy Queen part-time (More than 5 years)

    Pros

    I got free ice cream while working

    Cons

    the management was very unprofessional


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