Dairy Queen Reviews | Glassdoor

Dairy Queen Reviews

Updated July 20, 2017
1,161 reviews

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1,161 Employee Reviews

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Pros
  • Ice cream makes people smile which is also rewarding in the work place (in 134 reviews)

  • Flexible hours for someone who is in school (in 64 reviews)

Cons
  • Minimum wage job, some stores did not make the products to company standards (in 57 reviews)

  • ALSO our ice cream machine broke more than the ones at McDonalds (in 56 reviews)

More Pros and Cons

  1. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Madison, WI
    Current Employee - Customer Service Associate in Madison, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dairy Queen part-time (More than a year)

    Pros

    Good co-workers and job is something anyone can learn how to do

    Cons

    no benefits unless you are a manager or independent owner


  2. Helpful (1)

    "Not the best, not the worst"

    StarStarStarStarStar
    Former Employee - Crew Member in Southern Pines, NC
    Former Employee - Crew Member in Southern Pines, NC

    I worked at Dairy Queen part-time

    Pros

    Coworkers were pretty nice and free small ice cream and a lunch! Sometimes you'll get to take a few bucks home in tips if you had some decent foot traffic

    Cons

    Not sure if they still work there but the manager wasn't great. Nice to your face but will talk about you behind your back to your coworkers within earshot. Gets very busy during warm weather. VERY busy and fast paced.

    Advice to Management

    Just try to respect your employees more and if there is a conflict, get BOTH sides of the story. Also try to make it a positive environment. Working in the fast food industry already has a lost of negativity associated with it without you having to solidify the stereotype.

  3. "Dairy Queen does not treat employees well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Sinking Spring, PA
    Former Employee - Cashier in Sinking Spring, PA
    Doesn't Recommend

    I worked at Dairy Queen (Less than a year)

    Pros

    Run by high school kids

    Cons

    boss was mean
    not flexible with hours
    poorly managed


  4. "Corporate Headquarters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edina, MN
    Former Employee - Anonymous Employee in Edina, MN
    Approves of CEO

    I worked at Dairy Queen full-time (More than 10 years)

    Pros

    Family-friendly, professional/casual culture. A comfortable place to work with lots of long-tenured employees, as well as a number of employees who have left the company and later returned. Opportunities to sample new food and treat products in development. Quarterly reload of employee gift cards that are usable at the corporately run restaurant locations. On-site gym facility for employee use.

    Cons

    Overall, slow to adopt new technologies. Many positions have little to no opportunity for advancement. Relationships between corporate and franchisee leadership can complicate the execution of new initiatives or changes in procedure of any kind. All parking is on an outdoor surface lot. No on-site cafeteria.


  5. "It was pretty bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Whitewright, TX
    Former Employee - Crew Member in Whitewright, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen part-time (Less than a year)

    Pros

    All the co workers had each other's backs and communicated well. Managers actually helped when asked for it.

    Cons

    Very corrupt boss, some of the women were unacceptable, ridiculous amount of drama, and the pay was rigged for quite a while.

    Advice to Management

    Get a new boss.


  6. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Brunswick, GA
    Former Employee - Cook in Brunswick, GA
    No opinion of CEO

    I worked at Dairy Queen part-time (Less than a year)

    Pros

    You get to make lots of people smile.

    Cons

    Management can be less than involved.


  7. "Poor management"

    StarStarStarStarStar
    Current Employee - Cook in Rushville, IN
    Current Employee - Cook in Rushville, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dairy Queen part-time (Less than a year)

    Pros

    1. Have great time being around my co-workers
    2. Enjoy the amount of hours I get

    Cons

    1. Everything breaks down been there for almost 8 months and have had over 12 major things break down.
    2. Poor management and communication to other workers.
    3. Management can't seem to leave personal problems at home and feel the need to act out during work.

    Advice to Management

    Leave personal problems at home and do your job and not sit around.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Canadian, TX
    Former Employee - Cashier in Canadian, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dairy Queen part-time (Less than a year)

    Pros

    Because some great people to work with & interaction w/customers.. Almost never had to be told what to do. Easy access to work areas.

    Cons

    I couldn't find any cons.

    Advice to Management

    smile &give great customer service...


  9. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plainfield, IN
    Former Employee - Anonymous Employee in Plainfield, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dairy Queen (More than a year)

    Pros

    Half off one item per day
    Fast pace
    Easy job
    Always something to do
    Lots to learn
    Tests your patience

    Cons

    Hours
    Dealing with rude customers
    Awful management
    Owner doesn't care about you
    Terrible pay
    Unfair treatment
    Hard work is unappreciated

    Advice to Management

    Stop being biased. Hires people he knows with a much higher salary compared to people he didn't know prior to their employment, regardless of work ethic. Pay there is terrible. Meant for high school kids wanting a little extra money. Every person there is way underpaid and hard work goes unrecognized.


  10. "Dairy Queen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Garden City, ID
    Current Employee - Food Server in Garden City, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dairy Queen part-time (More than a year)

    Pros

    Ice cream is awesome and fun to make

    Cons

    it is seasonal and winters are hard no hours low checks
    DQ is part time unless you are supervisor


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