Danske Bank Reviews in Belfast, Northern Ireland | Glassdoor

Danske Bank Belfast Reviews

Updated December 1, 2016
9 reviews

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Belfast, Northern Ireland (UK)

3.1
Star Star Star Star Star
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Thomas F. Borgen
1 Rating

9 Employee Reviews

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Pros
Cons
  • Heavily Danish-influenced management (in 3 reviews)

  • Corporate strategy is global workforce so many people are afraid they will move jobs from Denmark to Lithuania and India (in 3 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Belfast, Northern Ireland (UK)
    Current Employee - Manager in Belfast, Northern Ireland (UK)
    Recommends
    Positive Outlook

    I have been working at Danske Bank full-time (More than 10 years)

    Pros

    This is a very busy and successful employer who provides great opportunities for employees to develop without moving employer

    Cons

    The pace of change is challenging but rewarding


  2. "Customer Direct"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Direct in Belfast, Northern Ireland (UK)
    Current Employee - Customer Direct in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Danske Bank full-time (Less than a year)

    Pros

    Good holidays and time off around Christmas. Working hours are 9 to 5 which is also good. If you can get through the call centre and management, there is opportunities at the end of the tunnel.....easier said than done.

    Cons

    The whole job in general. CD is basically a glorified call centre in which you are under serious pressure every call to make sure it is 100%.

    Advice to Management

    Listen to feedback given from the employees. The management is shocking. I have worked for many big companies and have never came across worse. It is run like a military camp.


  3. "Senior Service Adviser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Service Adviser in Belfast, Northern Ireland (UK)
    Former Employee - Senior Service Adviser in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Danske Bank full-time

    Pros

    Friendly hours depending on the department you work in , great colleagues , transparent contract , decent pension

    Cons

    The wage is shocking - particularly for grade 2-4. Similar roles in other banks will get you at least 5k more p/a. They hold little value in any degrees or qualifications you may already have. The general quality of middle management is poor with little forward- thinking. There are some blatant and alarming cases of bullying and harassment with managers that no little of any hr process and shy away from confrontation.

    Advice to Management

    Recognise the value in the staff that you have already. The place is full of bright graduates who could potentially wipe the floor with the old timers you have at grade 5 and up. If you continue to give arguably insulting wages then you will continue to lose staff to Citi/ Ulster /PWC and what you will have in the end is a whole bunch of blasé agency clones who don't really care about customer retention along with some anti-change long term employees.


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  5. "Sales Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Belfast, Northern Ireland (UK)
    Current Employee - Sales Advisor in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Danske Bank (Less than a year)

    Pros

    Staff are sound, they are helpful and understand the steep learning curve new starts go through. Colleagues are easy to talk to and always approachable. training is good.

    Cons

    Wages are poor. Issues with air conditioning. The amount of things you need to learn to be able to do on a call is overwhelming in the beginning and they will keep adding skill sets for other areas once your up-to speed.

    Advice to Management

    Speak to staff before making huge decisions that effect them, company motto is I'll take care of that for you but management just seem to want to take care of themselves at times.


  6. "Danske NI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulatory Reporting Manager in Belfast, Northern Ireland (UK)
    Current Employee - Regulatory Reporting Manager in Belfast, Northern Ireland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Danske Bank full-time (More than a year)

    Pros

    An open minded liberal business. A pleasant working environment, good holidays and good software systems. Unisex toilets, variable height tables.

    Cons

    Low pay, shrinking workforce, poor canteen, lotus notes, male dominated board, possible training in Denmark. No variable remuneration. Slow lifts.

    Advice to Management

    Reward with £


  7. "I worked as a service advisor in a branch in a shopping mall dealing with customer inquiries and transactions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Belfast, Northern Ireland (UK)
    Current Employee - SERVICE ADVISOR in Belfast, Northern Ireland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of people to meet
    Learn lots of interesting things about finances etc.
    The "Portal" makes you feel part of a wider Danske Bank community
    Working for a Danish bank is exciting

    Cons

    Sometimes dealing with customers' finance can be stressful, especially when they take out their anger on you!
    First few months are hard when dealing with responsibility of dealing with copious amounts of money
    Apart from that it is enjoyable

    Advice to Management

    Keep it up, perhaps offer training for qualifications to part-timers


  8. "Service Advisor for Dankse Bank"

    Star Star Star Star Star
    Former Employee - SERVICE ADVISOR in Belfast, Northern Ireland (UK)
    Former Employee - SERVICE ADVISOR in Belfast, Northern Ireland (UK)

    I worked at Danske Bank part-time (More than a year)

    Pros

    It is good salary for a part-time job. About £8p/h. What is also good, particularly if student working part-time is that you learn a lot about common financial matters such as savings, bank accounts, mortgages etc.

    Cons

    Sometimes work can get a bit boring if on cash, but this depends on where you are placed etc.

    Advice to Management

    Nothing to add


  9. "A Job with potential if you have the time to study whilst working"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Adviser in Belfast, Northern Ireland (UK)
    Current Employee - Service Adviser in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Danske Bank full-time (More than 3 years)

    Pros

    Open atmosphere, friendly colleagues, access to senior people

    Cons

    lack of opportunity. Saturday working. Inflexibility with contract

    Advice to Management

    Pay raise for staff on the front-lines. Give greater opportunities to bottom level staff


  10. "Slave Labour"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Servcie Advisor in Belfast, Northern Ireland (UK)
    Former Employee - Servcie Advisor in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Danske Bank full-time (More than a year)

    Pros

    Good banter with workmates etc.

    Cons

    AWFUL compensation.no career progress whatsoever, stay in this job and your career will stagnate.

    Advice to Management

    pay your employees more. have a graduate scheme in the UK.


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