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Darr Schackow Insurance Reviews

Updated Oct 18, 2022

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Found 13 of over 13 reviews
3.5
68% Recommend to a Friend
90% Approve of CEO

Found 13 of over 13 reviews

3.5
68%
Recommend to a Friend
90%
Approve of CEO
Darr Schackow Insurance Primary Agent/Owner, CEO John Darr (no image)
John Darr
8 Ratings
  1. 5.0
    Current Employee

    Love my job

    Oct 1, 2020 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Positive work environment and great management.

    Cons

    None that I have found

    1 person found this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Remote Employee Review

    Oct 18, 2022 - Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work, excellent technical support, and great equipment provided.

    Cons

    Lacking advancement opportunities and communication regarding open in house positions. Unaffordable health insurance plan.

    Be the first to find this review helpful
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  4. 5.0
    Current Employee, less than 1 year

    Great Group of Folks

    Dec 20, 2019 - Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly atmosphere. Most people are very helpful and knowledgeable. Owners are very positive and make the workplace enjoyable.

    Cons

    No real cons as of yet.

    1 person found this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Love Love Love my Job

    Aug 23, 2019 - Group Health Account Manager in Gainesville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love working here. Benefits are fantastic. Boss is awesome. Everyone is so nice it is like family.

    Cons

    I have nothing but great things to say

    Continue reading
    1 person found this review helpful
  6. 2.0
    Former Employee

    Okay environment, poor pay

    Apr 19, 2019 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Weekly industry meetings to stay on top of things. They try to encourage with a fun board with "feel-good" reviews.

    Cons

    extremely high turnover, micromanaging, poor communication, reviews are a joke and pay is even worse.

    Continue reading
    1 person found this review helpful
  7. 1.0
    Former Employee, less than 1 year

    Former Employee

    Aug 26, 2018 - Commercial Lines Customer Service Representative in Gainesville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Probably much better for a Personal Lines CSR. Also, they have a separate Trucking Ins. team. You may be fine in either of those departments. But, PL makes up 80-90% of their book. I really dont think they would have a Commercial Lines team if their PL clients didnt demand it. If youre Commercial, avoid.

    Cons

    * 401k - only eligible after 1 year+ of employment depending on hire date. * PTO - VERY slow accrual in 1st bracket. Additionally, they claim to pay you 40 hrs for 37.5 hours worked. This CAN be true. But, if you take even 1 hour of PTO in any week, you are required to work the full 40. If you dont, you will be charged the balance in PTO. I personally was charged 3.5 hours of PTO for a 1 hr. Dr. apt. prior to this being explained. So, dont count on any real vacation until years down the road in bracket 2. * Applied TAM Software - outdated process, an incomplete process manual made up by past CSRs because they have no upper management with Commercial Lines knowledge except for the owners. Slow servers, spotty internet, frequent outages which slows your process. * No access to Adobe .PDF editor - so, if you want to add or delete a page, you must rescan the entire packet to yourself. Want to be Professional and remove the Commission line from your carriers proposal? (which you have to use because they have no tools to create a DSI proposal) You must print the proposal, white-out the Commission line, then rescan it to yourself. * In my experience, most carriers & brokerages close the office early on the day before a holiday. Not all, but it seems to be a widely practiced industry perk. DSI does not do this. * You will be expected to work for free, after hours and on weekends, in order to maintain your book. If you take a day off for any reason, there is no process in place to help you. You will come back & be 8 hours behind in your process of emails, voice mails, cert requests, renewals, and everything else. There will be no help from other team members barring a walk-in client that needs immediate assistance. * The book is split up among team members by Total Premium, with no regard to accounts that are Auto-Renew vs. E&S. In any given month, one may have 2-3 pages of renewals, while another has 3-4 pages. Lastly, there is no tool or process which allows you to pull your entire year's book. So, you have no way of planning a vacation around a "light" month. You are expected to maintain your book 30 days in advance. But, the following months renewal list is usually only generated & distributed in the last week of the prior month.

    Continue reading
    5 people found this review helpful
  8. 3.0
    Former Employee

    Good place to work

    Mar 23, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can be a great family environment if you get in with the right people. They are constantly growing and adding jobs.

    Cons

    It can be hard to get an answer for things when there's four bosses. Pay raises are not great and practically no real maternity leave.

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  9. 2.0
    Former Employee, more than 1 year

    Customer Service Rep

    Feb 26, 2018 - Csr1 in Gainesville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good at allowing unpaid time when needed

    Cons

    No clear chain of command, unrealistic expectations, no raises, lots of criticism.

    Continue reading
    1 person found this review helpful
  10. 2.0
    Former Employee

    Good Luck With A Living Wage

    Jun 20, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get holidays off, sometimes paid.

    Cons

    Raises are a joke and preferential treatment is given to some employees, mostly men and senior staff.

    Continue reading
    2 people found this review helpful
  11. 5.0
    Current Employee

    Great Comapany!!!

    Jun 29, 2015 -  in Gainesville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management, family atmosphere, fantastic benefits. This is a company that cares about it's employees and truly wants happy staff.

    Cons

    The only way it could be better is if we were open 9-5.

    Be the first to find this review helpful
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