Data Recognition Corporation Reviews | Glassdoor

Data Recognition Corporation Reviews

Updated March 21, 2017
17 reviews

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1.0
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Susan Engeleiter
9 Ratings

17 Employee Reviews

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Pros
  • Professional and friendly team leaders and coworkers (in 14 reviews)

  • Great Schedule, Nice work environment, they will value your Bachelor's degree no matter your major (in 13 reviews)

Cons
More Pros and Cons

  1. "Seasonal Reader/Scorer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reader in Woodbury, MN
    Former Employee - Reader in Woodbury, MN
    Doesn't Recommend
    No opinion of CEO

    I worked at Data Recognition Corporation full-time (More than 3 years)

    Pros

    Close to home and some people were very friendly to work along side.

    Cons

    You will need to pass the curriculum and qualify before you can be a reader.
    Be sure to be on time to work, and returning from breaks and lunch.
    Make sure you read accurately and read as fast as you can, this is important to staying long term with DRC.
    Receive paycheck every 2 to 2.5 weeks.
    Odd personalities to work alongside, if not bothered by this, then have a go at it.

    Advice to Management

    The Team Leaders that are hired need to be reminded that the readers are human and have lives outside of the core project, in other-words, if time is needed for an appointment, medical or otherwise, and notice is given, there should be acceptance. Don't harass or belittle someone because they need to leave early or go home sick if need be.


  2. Helpful (2)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Data Recognition Corporation full-time

    Pros

    Good health benefits, 3 weeks vacation to start, 401K, and all the benefits start right away--there's no 90 day waiting period. Payday every two weeks.

    Cons

    There is NO onboarding or training program. You'll be lucky if you have a desk on your first day or if anyone actually knows you're coming. Also, don't expect anyone to bother to learn your name for the first six months. New employees are either thrown into the deep end with no support or given nothing to do. Environment is toxic. Very poor communication from management and hardly anyone has people skills. It's rare to find a friendly, helpful, polite person and tough if not impossible to make friends at work. There can be serious overtime required. The company not value creativity or free thinking. Lets the clients run all over them and abuse employees and the company. If you're any type of creative, free-spirited individual or have people skills, run for the hills to a place that will appreciate you.

    Advice to Management

    Put some thought and care into onboarding new employees and create training programs. A bad first impression can never be overcome.


  3. "Wage slave."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Data Recognition Corporation full-time

    Pros

    None I can think of.

    Cons

    Management isn't the solution, but the problem.

    Advice to Management

    Retire!


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  5. Helpful (2)

    "No advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Free coffee (bad), and tea. They do splurge on the air conditioning though!

    Cons

    No advancement and applications are not even reviewed. Incentives never reach the readers, TLs often get them. No continuity in schedule from one project to the next. It's amazing that this place is still in business considering how poorly it appears to be organized.

    Advice to Management

    Perhaps management should actually come to the main floor and see what's really being done in the scoring rooms. I'm sure that the states that employ the services of DRC would not enjoy knowing that team leaders and scoring directors help scorers cheat to qualify on projects and that validity scores are double-checked so they may be changed if incorrect. It would be nice to report this company to the Department of Ed.


  6. Helpful (3)

    "Data Recognition Corporation NEEDS A REFORMATION"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Evaluator in Indianapolis, IN
    Current Employee - Test Evaluator in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Data Recognition Corporation full-time (Less than a year)

    Pros

    Full time hours and opportunities for working overtime occasionally.

    Cons

    Poor management, inexperienced people are chosen to work as team leaders, low morale, IT department is understaffed, technical problems with Scoreboard occur every day

    Advice to Management

    YOU KNOW EXACTLY THAT YOU MISTREAT YOUR EMPLOYEES.


  7. "Poor Management, Poor Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Support Analyst II in Minneapolis, MN
    Former Contractor - Support Analyst II in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Data Recognition Corporation as a contractor

    Pros

    Mostly good people.

    Enjoyed the early shift.

    Cons

    Micromanaged to some extent.

    Never worked the job I was contracted for.

    Customer Service Rep's who had not technical knowledge were forced to troubleshoot.

    Managers barely helped a Customer Service Rep when needed.

    If clients wanted to speak with a manager, they barely would let you transfer to them.

    Advice to Management

    Make Level 2's call clients -- a hassle playing phone tag with Customer Service Reps to Level 2 to clients and back.


  8. Helpful (5)

    "Contract players- Not a great gig."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Indianapolis, IN
    Current Employee - Technical Support in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Data Recognition Corporation full-time (More than a year)

    Pros

    Nice lunch rooms- some nice supervisors; Decent training for only 3 months work, due to amount you have to absorb, which is a crazy amount and you are monitored via your computer all day long. A lot of good fellow contractors that pass in and out of the job.

    Cons

    You are told what shift you will have- period. CTB (formally McGraw-Hill) This firm seems to work overtime NOT to invest in their employees. As a help desk contractor you have to inform clients a policy you can't over ride- then your contract ends once the client complains. Eventually everyone gets targeted. CTB wants the best of the best; those who don't mind low pay while working on a chopping block all while watching fellow contractors terminated through no fault of their own. Depressing to behold.

    Advice to Management

    Stop exploiting the unemployed. Have you no shame?


  9. Helpful (12)

    "Run!"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Anonymous Employee in Rogers, MN
    Former Employee - Anonymous Employee in Rogers, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Data Recognition Corporation full-time (More than 3 years)

    Pros

    The only pro is that this company won't likely be around in the next five years!

    Cons

    I feel bad for the clients of this company. They also have antiquated technology, and are completely and utterly disorganized. Stay away....job security is poor!

    Advice to Management

    Managers think they know EVERYTHING and do not let employees make decisions. If you dummy proof the work environment, you might as well hire dummies. Innovation is non-existent!


  10. Helpful (3)

    "DRC stands for Do you Really need Cash that bad?"

    Star Star Star Star Star
    Former Employee - Reader/Scorer in Columbus, OH
    Former Employee - Reader/Scorer in Columbus, OH

    Pros

    You are trained on how to score each test question. What you do is cut and dry,

    Cons

    I would only recommend this job to someone who is desperate for money. This job is exhausting! Imagine forcing yourself to read the same page in a book over and over for eight hours. For each project you score the same question all day for weeks. This company used to care as much about accuracy as speed but now they care more about speed. With people spread thinner over more projects there is constant pressure to meet a daily quota. You will be uncomfortable. Each room is either really hot, really cold, or it fluctuates between the two. You will get sick working here. This is because you are seated at tables with 75 other people in the room. It's like being on an airplane. The break room only has a few small round tables. Since 300 people work there most people eat lunch in their car or one of the work rooms. The ladies restroom has 6 stalls for 150 women and the men's restroom has 2 stalls for 150 men. The building is located in a ghetto area of the city. Employees cars have been broken into during the day time. Basically it's an annoying, tiring experience conducted under poor working conditions.

    Advice to Management

    I would move to a larger location in a better area. That way you could have a larger number of workers for more projects.


  11. Helpful (6)

    "Used to be a wonderful company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good health benefits and some great people (peer-wise)

    Cons

    DRC used to be a wonderful company to work for. These days, the only way to get ahead is to be related to the CEO or someone in upper management.



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