DataFile Technologies Reviews | Glassdoor

DataFile Technologies Reviews

Updated Jul 16, 2019

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Found 131 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
64%
Approve of CEO
Janine Akers
104 Ratings
Pros
Cons
  • "They have growing pains and need to invest in their systems but overall I get to work from home so that is worth it(in 14 reviews)

  • "Tone deafness coming from upper management when addressing issues(in 10 reviews)

More Pros and Cons
  1. "Great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DataFile Technologies full-time for more than a year

    Pros

    An interesting type of work and great people.

    Cons

    Love my team and our manager!

    DataFile Technologies2019-05-16

    DataFile Technologies Response

    June 24, 2019Director of Human Resources

    Awesome news!! Thank you for your review and we are so delighted that you enjoy working at DataFile.

  2. Helpful (1)

    "Corrupt Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DataFile Technologies full-time for less than a year

    Pros

    There are absolutely no pros.

    Cons

    They do not value their employees, do not train, and the door is endlessly revolving. With the way they treat their employees and the way they unethically treat their clients by budging prices. The company will continue to crumble.

    Advice to Management

    Change completely.

    DataFile Technologies2019-07-16
  3. Helpful (1)

    "The manipulation...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Filer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DataFile Technologies full-time for more than 3 years

    Pros

    Working form home, working 9-5

    Cons

    Being micromanaged down to the minutes you use to do your business in the bathroom. I wasn't going to leave a review because I feel like there are enough bad reviews, what difference will mine make right? But then I saw a comment that datafile made saying that feedback from a previous employee stating FACTS about the poor management was a "rumor". Such a poor response. The management here are mind controlling hypocrites...

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    DataFile Technologies2019-07-09

    DataFile Technologies Response

    July 15, 2019Director of Human Resources

    Thank you for your service to DataFile Technologies. We wish you future success.

  4. Helpful (3)

    "I just couldn't stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DataFile Technologies full-time for less than a year

    Pros

    Interesting work. Work from home is good.

    Cons

    Watching the management and team get dragged down by bad leadership. The COO and CEO pretend to care about reps and then make decisions that negatively impact them. There are always rumors about if the company is going under.

    Advice to Management

    Hire real leaders, especially your COO.

    DataFile Technologies2019-06-19

    DataFile Technologies Response

    June 24, 2019Director of Human Resources

    We appreciate the feedback and are sorry to hear your disappointment. DataFile is a growing organization and such rumors are simple rumors.

  5. Helpful (7)

    "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DataFile Technologies full-time for more than 3 years

    Pros

    I love working from home. The ability to flex my schedule works great for my family. I enjoy the challenges my clinic presents and make decent money working in it. My CSC and CSM are both great and easy to talk to. Over the past couple years, there have been a lot of changes with the company. Most of them have been for the better, others not so much.

    Cons

    PTO is often denied due to lack of coverage. There's a lot of fear of retaliation if you bring a complaint forward. Communication is horrific. Tone deafness coming from upper management when addressing issues. Managers have told employees in the past that they're jealous of the employee's ability to work from home and the amount of money they make. There's very much a feeling of "we don't want to hear what's going...

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    Advice to Management

    Learn to take constructive criticism. I see several responses from HR on here to people saying they're scared to come forward that boil down to "My door is always open." That alone proves that you are not listening. These people are saying they're scared of retaliation so they went to an anonymous site to voice their opinions. How about instead saying "I'm sorry you feel this way. I will look into why this is happening"?...

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    DataFile Technologies2019-04-05

    DataFile Technologies Response

    April 16, 2019Director of Human Resources

    This is one of the most thoughtful and thorough reviews, I truly appreciate the good parts highlighted and the challenges noted. There is a lot of merit to what is written here and rest assured that even though it is hard to see the work and the progress DataFile is making, please ...

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  6. "Growing company with amazing opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSM 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DataFile Technologies full-time

    Pros

    The company is growing and growing and growing. I started in an entry level position and was promoted within 6 month. I've always wanted to supervise and receive the support and training to be successful. DFT has a training department that will help you with literally skill set. My director and "C" are super supportive and care.

    Cons

    Fast pace which can be stressful but the management is very supportive.

    Advice to Management

    Slow down a little.

    DataFile Technologies2019-03-26

    DataFile Technologies Response

    March 28, 2019Director of Human Resources

    Thank you for the great feedback. We love to hear when things are going well and are always open to suggestions around work related improvements.

  7. Helpful (3)

    "Inconsistency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DataFile Technologies full-time for less than a year

    Pros

    Pay isn’t bad, but the “raise” is insulting.

    Cons

    No consistency with management, policies, etc

    DataFile Technologies2019-03-22

    DataFile Technologies Response

    March 25, 2019Director of Human Resources

    As an ever changing organization, providing consistency can be challenging to maintain , we appreciate your feedback and it will be shared with the management team. Best wishes.

  8. Helpful (8)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DataFile Technologies full-time for more than a year

    Pros

    Please see below. Not many good things to say.

    Cons

    DFT started as a great place to work. The concept and structure is great and the market is great as well. The "extras" were good such as the ice cream days and events. But the people made the experience terrible. Lack of respect from middle management. HR and Upper management do not care. If you are not a part of the "cool kids club" you are invisible. Internally they treat the work-from-home people as they don't exist...

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    DataFile Technologies2019-03-22

    DataFile Technologies Response

    March 28, 2019Director of Human Resources

    We are sorry you did not have a good experience. DataFile is committed to a positive work place and employees are encouraged to speak up . Training is one of largest initiatives this year and providing managers with the tools they need to do their best work.

  9. Helpful (6)

    "DUMPSTER FIRE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DataFile Technologies full-time for less than a year

    Pros

    Working at home away from garbage management

    Cons

    Garbage management, awful human resources

    Advice to Management

    You should quit your job.

    DataFile Technologies2019-03-23

    DataFile Technologies Response

    March 28, 2019Director of Human Resources

    As a current employee, we encourage you to discuss any work related concerns with any member of our management or leadership team. Thank you.

  10. Helpful (4)

    "Looking for a Great job?!?! Keep looking...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Contact Center Representative 
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at DataFile Technologies full-time for less than a year

    Pros

    The supervisor in the contact center was the only good aspect of my job. If he had quit or gotten fired I would have just left right after that.

    Cons

    Lies Lies Lies Lies. No one there seems to know what they are doing. The environment was super negative and no one seemed happy to be there in the morning. Everyone hides behind smiles but there are some true demons in that company. The owner of the company has just put it into the hands of her underlings and has no idea what is truly happening in her own company; but if she does, then she should just change all of their...

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    Advice to Management

    Just sell it already. Either way this place can just rot.

    DataFile Technologies2019-03-20

    DataFile Technologies Response

    March 28, 2019Director of Human Resources

    We’re sorry you had a bad experience with DataFile. Of our core values, being authentic is a key one and it is concerning if that was not felt. Since you gave positive feedback regarding your supervisor, we hope you were able to resolve certain concerns directly with them and if not, ...

    Show More
Found 131 reviews