DataFile Technologies E-file Representative Reviews | Glassdoor

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DataFile Technologies Reviews

Updated Aug 23, 2019

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Found 137 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
56%
Approve of CEO
Janine Akers
109 Ratings
  1. "Great Environment! Great People! Opportunities Everywhere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Other in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DataFile Technologies full-time for more than a year

    Pros

    Friendly co-workers from top to bottom. Fun events. Flexible schedule. Good training. Great pay. Open door policy to all management and executives. Best work environment I've ever been in.

    Cons

    I'm sure there's something, but I can't think of anything specific. I mean, no company is perfect for everyone, but most adults who have been in the workforce understand that.

    Advice to Management

    Thanks for the opportunities. Keep that door open and being real and transparent with your people. It creates loyalty in those that "get it" and our clients can feel that energy and satisfaction.

    DataFile Technologies2019-08-23
  2. "Great Leaders and Folks in this group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technology Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DataFile Technologies full-time for less than a year

    Pros

    I directly worked for Shawn Whitcomb at this organization and I absolutely enjoyed every moment of my time spent here. The training and real-world experience are invaluable to me and I could never put a price on this brand of unwaivering leadership. Thank you, Shawn, the entire C-suite, and committed employees, for enabling the organization to succeed. Sometimes leadership means making tough decisions that no other person...

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    Cons

    There will always be downsides to working at any organization but this is a matter of perspective and opinion of the individual contributor. My advice to anyone looking for cons at any Business is to change your mindset and start to look for more positive aspects to focus on.

    DataFile Technologies2019-08-16
  3. Helpful (6)

    "If you want a remote job, it's okay, but a career it's not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DataFile Technologies full-time for more than 3 years

    Pros

    Work from home is okay if you need that as an option, but for anyone trying to build a career, you will be blocked by micromanagement and lack of leadership. Pay for remotes is slightly higher than what has been communicated in other reviews.

    Cons

    The factual historian of the 8-7-19 "Assuredly there are worse companies out there, but they have yet to be discovered" got 1 thing wrong. The CMO DOES have a self-defined role - writing positive Glassdoor reviews. If the recent reviews sound like they are written by the same person - she is the most likely culprit. She and other leaders believe that is will counter the negative reviews. Otherwise the 8/7 gives a pretty...

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    Advice to Management

    Instead of defensively writing positive reviews in response to the negative ones, use them as a point of reflection. Stop using tools like Cultural Index to excuse your own poor behavior. Hey - COO - a low B doesn't mean be a jerk. Invest in technology. Directly to CEO - It's your company. You own these issues. If this C-Suite satisfies your needs - keep them, but know that they are running off the people who...

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    DataFile Technologies2019-08-21
  4. Helpful (24)

    "Assuredly there are worse companies out there, but they've yet to be discovered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Technology in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DataFile Technologies full-time for more than a year

    Pros

    The dress code is casual and some people can work from home.

    Cons

    The executives at DataFile are unquestionably the worst "leaders" I've ever encountered. It's incredible that they've found one another to form the culture of this toxic workplace. The CEO is completely disengaged, upon the advice of the COO/CIO, which is exactly how he wants it. He has her utterly fooled into believing he's competent; meanwhile, the company burns around them. The former CMO is a sociopath. She is still...

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    Advice to Management

    The CEO needs to sell the company, but that will be difficult once the financial audit revelations happen and knowing DataFile has no contractual commitments from their clients (who can cancel at a moment's notice). The company is past the point of recovery/redemption with their current online reputation and 40% overall turnover rate. Not an exaggeration, by the way, the place is literally a revolving door. The entire...

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    DataFile Technologies2019-08-07
  5. Helpful (4)

    "Great Employees; Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DataFile Technologies full-time for more than 3 years

    Pros

    The one positive aspect of working here is my co-workers, (middle management & below) who are wonderful hard working employees who work great as a team. That part is like a family. Good product, concept of company for medical facilities. Working Remote

    Cons

    Truth....the 1 & 2 star reviews you read are extremely accurate for this company. Micromanagement and bullying by upper management are an everyday occurrence which causes excessive stress and constant turnover! The company has lost many great employees, and yet won’t admit bullying is an issue. The majority of employees haven’t been there more than a year or two. It is told by management to speak up and give your opinion,...

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    Advice to Management

    Listen to your employees! Take the blinders off and look at the common denominators that are causing the turnover and stress in the workplace!

    DataFile Technologies2019-08-20
  6. Helpful (5)

    "DFT makes the Titanic look like childs play"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Services Coordinator 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DataFile Technologies full-time

    Pros

    I no longer work there A+

    Cons

    If incompetence was awarded DFT would have a warehouse full of them. You know the scene at the end of Indiana Jones where "top men" hide the ark in that giant military warehouse? Yeah...that would be full of awards for management's basement-tier decision making. So you take that plus ridiculous working hours combined with unrealistic expectations and not so subtle sexism and you have yourself the dumpster fire cake...

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    Advice to Management

    Anything I say, like everything anyone says to you that isn't grovelling at your feet, will fall on deaf ears. There is no fixing the sinking ship that is DFT.

    DataFile Technologies2019-08-15
  7. Helpful (6)

    "Bad Reviews Speak for Themselves."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EFile Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DataFile Technologies full-time for more than a year

    Pros

    "Working from home"-- Because let's be honest, we all feel like someone is right there with us even in our own house.

    Cons

    SO many. Where do I even begin? Lack of communication. Either no one knows what's going on or you get told 5 different things from 3 different people. Micromanagment is unreal. Each team is treated differently and has different expectations, which is absurd. The turnover rate is unreal because management has NO clue how to speak to their employees. You ask questions and you get treated like you are stupid. They will BLATANTLY...

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    Advice to Management

    Start over. CARE and LISTEN to your employees. Stop making them feel scared to come to you and stop making them feel like nothing will ever change. The only reason most E-File reps who have been there for over 3-4 years are still there is literally because they can work from home.

    DataFile Technologies2019-08-01
  8. Helpful (3)

    "Corrupt Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DataFile Technologies full-time for less than a year

    Pros

    There are absolutely no pros.

    Cons

    They do not value their employees, do not train, and the door is endlessly revolving. With the way they treat their employees and the way they unethically treat their clients by budging prices. The company will continue to crumble.

    Advice to Management

    Change completely.

    DataFile Technologies2019-07-16

    DataFile Technologies Response

    July 22, 2019Director of Human Resources

    While we are sorry you did not have a good experience, we wish you the best with all your future endeavors.

  9. Helpful (5)

    "The manipulation...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Filer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DataFile Technologies full-time for more than 3 years

    Pros

    Working form home, working 9-5

    Cons

    Being micromanaged down to the minutes you use to do your business in the bathroom. I wasn't going to leave a review because I feel like there are enough bad reviews, what difference will mine make right? But then I saw a comment that datafile made saying that feedback from a previous employee stating FACTS about the poor management was a "rumor". Such a poor response. The management here are mind controlling hypocrites...

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    DataFile Technologies2019-07-09

    DataFile Technologies Response

    July 15, 2019Director of Human Resources

    Thank you for your service to DataFile Technologies. We wish you future success.

  10. Helpful (3)

    "Great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DataFile Technologies full-time for more than a year

    Pros

    An interesting type of work and great people.

    Cons

    Love my team and our manager!

    DataFile Technologies2019-05-16

    DataFile Technologies Response

    June 24, 2019Director of Human Resources

    Awesome news!! Thank you for your review and we are so delighted that you enjoy working at DataFile.

Found 137 reviews