Datto Reviews

Updated May 1, 2021

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3.8
80%
Recommend to a Friend
83%
Approve of CEO
Datto  CEO Tim Weller
Tim Weller
89 Ratings
Pros
  • "Free snacks and free lunch fridays(in 46 reviews)

  • "Free lunch on Fridays and there are always an abundance of snacks and ENERGY DRINKS(in 38 reviews)

  • Cons
  • "It can be difficult for those that have been at Datto a long time to see it for what it is now and not as the small startup it once was(in 24 reviews)

  • "Work/Life balance can be a challenge to manage when in a dynamic fast growing organisation(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, less than 1 year

      Class Operation

      May 1, 2021 - Senior Talent Acquisition Partner in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training, exceptional quality of employees, and a fun place to work.

      Cons

      Non that I’ve experienced so far.

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    2. 2.0
      Former Employee, more than 1 year

      Great People, horrible work-life balance

      Apr 26, 2021 - Anonymous 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are great and very willing to help out. Free healthcare. Okay pay.

      Cons

      Depending on what department you are in, you may have zero work life balance. Operations is extremely overworked and the turnover rate is terrible. Groups are understaffed and don’t get new hires for months. One group in operations specifically has lost 6 people in the last 5 months and only hired one person. Many process managers rather than people managers. The Chief Revenue Officer has openly joked in meetings that the reviews have gone down since he started. The tone in meetings is very threatening about doing correct work.. saying you will be let go if something is done incorrectly. I have seen the Chief Revenue Officer micromanage directors, managers, and even lower level employees. Some executives have compared this company to large tech companies like Facebook, Salesforce, and Google, but could not be further from the truth. Everyone in meetings talk about how burned out they are and how many meetings they have had that day. Again, the people are great here, but depends on which department you are in.. so be careful.

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      1 person found this review helpful
    3. 2.0
      Current Employee, more than 1 year

      Bloated, no leadership, political

      Apr 22, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most people are nice, though many of the "leaders" focus on managing up vs. taking care of and supporting their team members.

      Cons

      So many layers of management that are almost abusive to non-management team members. No real direction, just constant fire drills. Low pay and crap benefits. They hire a lot of young 20 somethings where Datto is their second job.

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      1 person found this review helpful
    4. 4.0
      Former Employee, less than 1 year

      good place to work

      Apr 8, 2021 - Human Resources 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun atmosphere, good people to work with, smart employees.

      Cons

      fast moving, leadership changes happening a lot causing change.

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    5. 4.0
      Current Employee, more than 5 years

      NA

      Apr 8, 2021 - Technical Support Engineer Level II in Rochester, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      it is a great environment

      Cons

      it is very liberal and frowned upon to be otherwise

      1 person found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Great Place to work

      Feb 19, 2021 - Partner Success Manager in Norwalk, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great coworkers and teams. People helping People. reasonable Salary.

      Cons

      Workload can vary and be overwhelming. Recognition can lack some times and there pay could be a bit better compared to similar roles at other companies

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      1 person found this review helpful
    7. 4.0
      Current Employee, less than 1 year

      Great job for growth

      Mar 19, 2021 - Quality Assurance Engineer II in Rochester, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rapid personal development and a good way to make a name for yourself contribute to climbing the ranks fast. Free food, great offices, flexible hours.

      Cons

      The greatest strength is the greatest weakness, lack of industry standards.

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    8. 3.0
      Former Employee, more than 3 years

      Progressive Company

      Apr 15, 2021 - PDM - Partner Development Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a large organization

      Cons

      Because of its size, you are locked into arbitrary decisions by those who are not connected to what is happening on the ground.

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    9. 5.0
      Current Employee, more than 1 year

      Great company, great opportunity to grow

      Feb 18, 2021 - Manager, Partner Success 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Datto provides its employees with tons of benefits and a great culture. As someone who switched careers and made that move at Datto, I've found a place that has supported my growth and development, challenged me, and welcomed me like family.

      Cons

      This company is running full steam ahead, you should be ready to keep up.

      2 people found this review helpful
    10. 2.0
      Current Employee, less than 1 year

      Salary and Comp Plan

      Feb 10, 2021 - Channel Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *Great benefits and free lunch Friday when in office

      Cons

      * Datto dedicates all its resources to find loopholes to pay the sales reps less. Its embarrassing and we all talk about it (sales reps) We have a comp plan that's so complicated our own commissions team cannot even answer questions about it * The more complex it is the more obvious it is they are trying to take money away from us

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      3 people found this review helpful
    Viewing 1 - 10 of 301 Reviews

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