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Dave & Buster's

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Dave & Buster's

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Dave & Buster's Reviews

Updated May 29, 2023

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Found 2,029 of over 2K reviews
3.6
60% Recommend to a Friend
Dave & Buster's CEO and CFO Steve King
68% Approve of CEO

Found 2,027 of over 2K reviews

3.6
60%
Recommend to a Friend
68%
Approve of CEO
Dave & Buster's CEO and CFO Steve King
Steve King
667 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "They would rather hire unexperienced people and promote unexperienced personal to minimize pay... resulting in poor management.(in 200 reviews)
  • "Long hours and some days can be stressful but it's rewarding most of the time.(in 133 reviews)
  • "Managers do not now how to make the specialty drinks on the menu or even basic bar tending recipes.(in 119 reviews)
  • "long hours so always tired(in 25 reviews)
  • "Overworked with no breaks and worked 14 hour shifts sometimes.(in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Dave & Buster's and is not affected by filters.

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  1. 5.0
    Former Employee

    Good

    Mar 10, 2023 - Server/Waiter in Glendale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good tips fun people and management

    Cons

    There are no cons here

    Be the first to find this review helpful
  2. 3.0
    Former Employee, less than 1 year

    Terrible Management + Hours but Easy Work

    Mar 26, 2023 - Game Technician in Virginia Beach, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    • It’s an easy job, a good amount of the time you’re doing your own thing fixing some games you need fixing. • A good amount of the time the Game Techs are a pretty small group of employees, usually 4-7 people. With that you usually end up being closer with your coworkers.

    Cons

    • When training they give you all sorts of shifts (just to train you) But especially if you are low on staff, expect to be closing 90% of the time. • Barely making a dollar above minimum wage, at times you’ll see them hire people for more than what you got yet you don’t get a raise yet. • Most of the managers are good but the few that aren’t wrote me up even after I didn’t work here anymore.

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  4. 2.0
    Former Employee, less than 1 year

    Decent flexibility, terrible pay

    Apr 21, 2023 - Game Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working on the games was about as good as I expected it to be. Lots of flexibility with work dates

    Cons

    Pay raises only go up 50 cents every 6 months unless you go through people all the way up to the VP of the company Technicians start at a lower pay rate than anyone else. Even the dishwashers made $2 more an hour than us Constantly busy or expected to be busy. Projects, Running VR, Covering WIN circle, cleaning, responding to calls, fixing games, its nonstop some days. Guests love to batter you for stuff out of your control Regularly got out super late because the company kept moving back the bar and kitchen closing time, making closing take longer and longer. Tech Blocks required for moving up are all out of date and you cant move up without completing them. Absolutely no vertical movement. Very little if any recognition for work.

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  5. 4.0
    Current Employee, more than 1 year

    Fun place with opportunity

    May 23, 2023 - Key Hourly in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast, fun, building great teams, good money, great opportunity to further career.

    Cons

    Stressful, guests that are hard to deal with, unsupervised minors, fellow team members calling off.

    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 5 years

    Manager experiene

    May 23, 2023 - Amusement Manager in Northridge, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment. free food. and drinks. Room to grow.

    Cons

    Pay is not competitive enough. Hard to keep employees due to low pay.

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  7. 5.0
    Former Employee, more than 1 year

    Great job

    May 23, 2023 - Server in Homestead, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible very busy good opportunity to make a lot of money

    Cons

    Long work days but worth the time

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  8. 3.0
    Former Employee, less than 1 year

    I Learned A Lot

    May 16, 2023 - Kitchen Manager in Short Pump, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The environment was great for team building

    Cons

    There's a lot of shady individuals who have a strong influence on day to day operations

    Continue reading
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  9. 2.0
    Former Employee, less than 1 year

    Absolute sh*tshow

    May 16, 2023 - Server/Waiter in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people I worked with were cool

    Cons

    Literally everything else. Customers are the worst and the kitchen got backed up every day, only making customers act worse than they already were.

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  10. 2.0
    Former Employee

    Not worth it

    May 15, 2023 - Bartender in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Managers will screw you over, long term bartenders will steal your tips and bully you, customers tip less on average than other locations.

    Cons

    Not worth it at all.

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  11. 5.0
    Former Employee, less than 1 year

    Great people

    May 1, 2023 - Barback in Glendale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a pleasure working for GM Ryan and AGM Nate great group of guys that build a strong work environment for this location.

    Cons

    No, Cons for me really I enjoyed the job and people I meet during my time at this location

    Continue reading
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Viewing 1 - 10 of 2,027 Reviews
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Dave & Buster's Reviews FAQs

Dave & Buster's has an overall rating of 3.6 out of 5, based on over 2,091 reviews left anonymously by employees. 60% of employees would recommend working at Dave & Buster's to a friend and 50% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Dave & Buster's employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Dave & Buster's. This rating has decreased by -2% over the last 12 months.

60% of Dave & Buster's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dave & Buster's 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Dave & Buster's to be career development, benefits, coworkers and the cons to be culture, work life balance, management.

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Glassdoor has 2,091 Dave & Buster's reviews submitted anonymously by Dave & Buster's employees. Read employee reviews and ratings on Glassdoor to decide if Dave & Buster's is right for you.