Dave & Buster's Reviews | Glassdoor

Dave & Buster's Reviews

Updated April 25, 2017
537 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Dave & Buster's CEO and CFO Steve King
Steve King
205 Ratings

537 Employee Reviews

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Pros
  • Fun environment, great management, awesome customers (in 40 reviews)

  • Team is very fun to work with also (in 12 reviews)

Cons
  • Long hours, guest are rachet, hard to promote up (in 48 reviews)

  • Make sure you have energy on busy days cause no breaks so constant standing and moving around (in 25 reviews)

More Pros and Cons

  1. Helpful (3)

    "No place like it"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Atlanta, GA
    Current Employee - Assistant General Manager in Atlanta, GA
    Recommends

    Pros

    Quality company with strong history of growth and commitment to establishing and maintaining business reputation

    Cons

    late hours, environment can be very stressful

    Advice to Management

    focus on quality; build sales through value and continued commitment to food, games, and environment


  2. "Descent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Dallas, TX
    Current Employee - Server in Dallas, TX
    No opinion of CEO

    Pros

    Management gives incentives for their employees to perform and meet sales goals. Good training program.

    Cons

    No employee discount for food outside of work (for hourly employees at least). Work very long hours, and advancement is pretty hard. The managers have to really like you if you want to move up internally.

    Advice to Management

    Stop overworking your employees!


  3. "Working as a Midway Tech is fun and rewarding. Pay is very low"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Midway Tech in West Nyack, NY
    Former Employee - Midway Tech in West Nyack, NY
    Recommends
    Approves of CEO

    Pros

    This review is specifically about being a Midway Tech. It is a very fun job in getting to play with games all day. If you are technical person, you can have a lot of fun and learn a lot. It is also very satisfying to accomplish a task and move on the way you do in this job

    Cons

    This review is specifically about being a Midway Tech. The pay is too low for the abilities offered by this job. Despite having the ability to level-up in your qualification as a Midway Tech, there is no financial tie. Rather than only having Midway Techs and one Senior Game Tech, there should be more levels. An entry level that learns the ropes and at least one level (outside of the sole SGT role) that is higher up rewarding that experience with higher pay. Techs do a job no one else can at D&B!

    Advice to Management

    See my suggestions in the cons review. Basically pay Techs more. Pay new techs less in case of high turnover, but let them graduate to proper pay by certification or time served. The lone Dept. Head and SGT titles are not enough because sometimes Midway Techs serve in the role for many years.


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  5. Helpful (1)

    "Overall great place, great people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Winner's Circle in Indianapolis, IN
    Current Employee - Winner's Circle in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dave & Buster's full-time (More than a year)

    Pros

    There are plenty of hours to be had, this company has caring people including management, paid time off based on hours worked, raises every 6 months, other nice incentives to encourage employees to do their jobs such as employee of the month where you receive $50 in free food, $50 in game play and mvp points which you can use to redeem prizes from Burberry bags to iPads. All store meetings are fun and are geared towards making the employee feel appreciated.

    Cons

    Some days are long and hard, such as Saturday. You'll spend hours at a time spent on your feet having to be nice to impolite guests, some other employees are unreliable.


  6. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Busser/Runner in Phila, PA
    Current Employee - Busser/Runner in Phila, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dave & Buster's full-time (More than 5 years)

    Pros

    Teamwork , friendship ,family oriented , fun place to work and you get to interact with so many different ethnic background

    Cons

    Theres no room for staff to benefit , there's a lot of gossip rumors and caos

    Advice to Management

    Share more to relax your staff and have competion between staff members


  7. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Phila, PA
    Former Employee - Server in Phila, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dave & Buster's part-time (Less than a year)

    Pros

    Great place to work and great food.

    Cons

    Can not play in the arcade while working!


  8. "Great place to work and fun coworkers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Winner's Circle in Houston, TX
    Former Employee - Winner's Circle in Houston, TX
    Recommends
    Positive Outlook

    I worked at Dave & Buster's part-time (Less than a year)

    Pros

    Coworkers are open minded, fun, and friendly to everyone. It is easy to interact and get each others' contacts so that you can find someone to switch shifts with if necessary.

    Cons

    There are not that many cons. Sometimes the hours are long and you stay at work past 3am. Coworkers sometimes do not show and you will be forced to close on your own.

    Advice to Management

    Great company, adding benefits to workers would be better.


  9. "What A Great Company!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PMT Technician in Pittsburgh, PA
    Current Employee - PMT Technician in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dave & Buster's full-time (More than a year)

    Pros

    •You work in an Arcade!!!
    •Discount on food plus free games
    •Great Management
    •401K and Health Insurance (Not Obama Care)
    •Safe Work Environment
    •GREAT PAY!!!

    Cons

    •The hours are limited to what corporate sets
    •Can be cliquy at times
    •Lots or chores


  10. "I LOVED working at Dave & Buster's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Human Resources Representative in Dallas, TX
    Former Employee - Regional Human Resources Representative in Dallas, TX
    Recommends
    Approves of CEO

    I worked at Dave & Buster's full-time (More than 3 years)

    Pros

    I worked in the corporate office and it was a fun environment. The benefits were great and they cared about employee's work-life balance.

    Cons

    There was not a lot of opportunity for growth in the department I was in, but it was available in other areas.


  11. "Always interesting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dave & Buster's full-time

    Pros

    Something for everyone, if you want a career there is opportunity. If you are in school it is flexible. If you need extra income you can earn it

    If you enjoy a corp restaurant environment and like working the restaurant life style you will be happy

    Majority of team are accomplished professionals and understand how to work together while having a little fun

    Cons

    As always in the industry the ebbs and flows of business and the grid of the life style

    Advice to Management

    Keep fighting the good fight


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