David Jones Reviews | Glassdoor

David Jones Reviews

Updated August 19, 2017
170 reviews

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170 Employee Reviews

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Pros
  • Generous staff discount of 20% plus more of its work black clothing a shoes (for "work" purposes) (in 51 reviews)

  • perfect company - easy stressfree work environment (in 16 reviews)

Cons
  • It can be difficult t times to get people to sign up to a credit card (in 12 reviews)

  • Staff fight for sales and customers to make there commission and Amex card targets for the month (in 10 reviews)

More Pros and Cons

  1. "ITS A alright place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at David Jones part-time

    Pros

    discounts, friendly people, easy work, fun

    Cons

    being left alone, forgot about,


  2. "Sales professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Sydney (Australia)
    Former Employee - Sales in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at David Jones part-time (Less than a year)

    Pros

    They provide good training. Good HR to choose talented people but I felt negative points are too much and I prefer to leave!

    Cons

    Terrible shifts( part-time 5 days 4-5hrs each), Overworking, low staff and you have to go everywhere and do everything! Some staff are really bossy and they give you their works!! They have sort of staff discount but I prefer to buy cheaper things anywhere else because still their products are exy! For part-time worker just $20.60!

  3. "General thoughts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Melbourne (Australia)
    Former Employee - Cosmetics Counter Manager in Melbourne (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at David Jones part-time (Less than a year)

    Pros

    Nice staff discount.
    Good environment to work in.

    Cons

    Management tends to force you to sell credit card.


  4. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Sydney (Australia)
    Former Employee - Sales Assistant in Sydney (Australia)
    Doesn't Recommend

    I worked at David Jones full-time (Less than a year)

    Pros

    a good place to get into retail if this is your first job

    Cons

    no commission, no benefits, ignorant customers...
    if a manager sees you not doing anything for 10 seconds (literally), they will come and yell at you. and they will schedule you on the days you can't work


  5. "Opportunity - if you can wait"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)
    Positive Outlook

    I worked at David Jones full-time (More than 3 years)

    Pros

    _Opportunities to develop if you can wait for new structures to be implemented.
    _Great staff discount

    Cons

    _Challenges of New Management structure post buyout
    _ Work/Life Balance is hard to manage


  6. "Poor company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at David Jones (More than a year)

    Pros

    One pro is staff discount

    Cons

    Low pay, managers micro manage everything, no room for progression


  7. Helpful (1)

    "Average Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Indooroopilly (Australia)
    Current Employee - Sales Assistant in Indooroopilly (Australia)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at David Jones part-time (More than a year)

    Pros

    People are great to work with, listening to different customer experiences was great and interacting with different customers.

    Staff ammenities are really great, well designed and well stocked.

    Great work to life balance.

    Cons

    Not many opportunities to progress, communication between staff and management is really poor, staff discount is average. KPI and targets can be unrealistic at times. But a great incentive when achieved.

    Advice to Management

    Need better communication, and to treat staff more like people rather then slaves.

  8. "Short Staffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales in Melbourne (Australia)
    Current Employee - Retail Sales in Melbourne (Australia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at David Jones full-time (Less than a year)

    Pros

    Excellent supportive co-workers
    Work is varied and not to hard
    Opportunity for progression

    Cons

    Very short staffed so often fell behind in the extra things that needed to be done- very stressful and management isn't very supportive. They have a tendency to fire people if they don't fit the exact mould they want, continuing the short staff problem. Limited training- so only apply if you're ready to be thrown in the deep end.
    You basically loose an entire week with the roster and have very long shifts, with pay deductions if you're a bit late coming back from a break or clock in right on time.

    Advice to Management

    Listen to your staff, and actually train them instead of just firing them.


  9. Helpful (1)

    "Wouldn't recommend working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at David Jones part-time

    Pros

    10% discount
    Very few good people that work there.

    Cons

    If you have an issue with the floor manager your screwed. Bully and harassment workplace environment. You have to make counter target, David jones targets, get American Express credit cards from customers, emails and sell 2 products per customer( I'm sure they will add to that list) . You don't get thanked for your hard work so don't expect any praise for doing your best. Bad pay. Short staffed. Would not recommend to work there.

    Advice to Management

    Look after your staff- don't treat them like a robot.


  10. "Poorly run company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at David Jones part-time (More than a year)

    Pros

    Finally got retail experience after attempting with so many other stores. Also was able to get a 10% discount on my macbook. The only positive really.

    Cons

    - Poorly organised
    - Understaffing - making your job impossible
    - Insane push on the credit card (AMEX)
    - No real focus on getting to know your product.
    - Favouritism and no development plans


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