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David's Bridal

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David's Bridal

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David's Bridal Reviews

Updated Jul 23, 2021

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Found 2,051 of over 2,101 reviews

3.6
61%
Recommend to a Friend
67%
Approve of CEO
David's Bridal CEO  James Marcum
James Marcum
261 Ratings
Pros
  • "Good job for those who have a passion for talking to new people, and helping brides find their dream dress(in 69 reviews)

  • "Helping brides find their perfect dress(in 68 reviews)

  • Cons
  • "It gets to be stressful when you are handling more than 3 brides at a time(in 206 reviews)

  • "Most of the store positions are part time so if you're looking for full time employment this may not be the place(in 93 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of David's Bridal and is not affected by filters.

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    1. 5.0
      Current Employee

      My job is to empower others to be the best they can

      May 29, 2021 - Regional Director in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Inclusive, innovative leadership that is redefining retail and the omni channel buying journey.

      Cons

      Finding the best of the best to serve our customers in a high face retail environment.

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    2. 4.0
      Former Employee, more than 1 year

      Great People, Terrible Business Structure

      Jul 22, 2021 - Customer Service Representative in Huntsville, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Loved working with everyone at my local store. I enjoyed talking with the brides and getting to know them.

      Cons

      The structure within the business itself was terrible. How pushy the saleswomen/men had to be. How terrible management made the sales people feel if they did not reach the sales goal (not every bride comes in ready to buy, and they cant control that). And the amount of people pleasing by allowing us to overrun our staff by allowing way too many walk-in appointments on the busiest days.

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    3. 4.0
      Current Employee, less than 1 year

      Great company but management

      Jul 16, 2021 - Customer Service Representative (CSR) in Kennesaw, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is great and the people work with are absolutely amazing. It’s great to get to hear the stories from the upcoming bright.

      Cons

      Working as a CSR it’s difficult sometimes.you get the crap end of the stick. Management gets mad when you call them up to help even if you don’t know what you’re doing. We are at the welcome days are you staying in one spot you can’t move so it really hurts to feet.

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      1 person found this review helpful
    4. 4.0
      Current Employee, more than 3 years

      Flexible Schedule, Good Management

      Jun 18, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      For customer service, hours are flexible and you often are able to work with management to build a schedule that works for you. Management is incredibly helpful and able to help with customer issues you may run into and willing to teach you the SOP so you’re able to become more independent when dealing with working with products, customers, and resolve customer service issues. While you’re making minimum wage there are some opportunities to add a little extra money to your paycheck by helping the store meet their sales goal.

      Cons

      Customer service is the one position where you aren’t commission based/doesn’t receive a dress stipend, but you’re still given a sales goal for the period. The company’s in store exchange/return policy changed kind of often and at one point was very strict to minimize the company losing money, so CSRs are often the first point of contact that customers air their grievances about the policy to.

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    5. 2.0
      Current Employee, more than 1 year

      Sabotage Commission

      Jul 15, 2021 - Bridal Stylist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people you meet can be really great. It can be fun helping people find their wedding day looks.

      Cons

      It is almost impossible to make commission with how little hours and appointments are given out. As the bridal season dwindles down there are almost no appointments and there is always too much floor coverage so you are practically fighting to make sales, and the more hours you work the more sales you have to make to meet the commission requirements and the management refuses to send anyone home even if there have been no customers all day.

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    6. 4.0
      Former Employee, less than 1 year

      Overall good experience

      Jul 20, 2021 - Alterations Customer Service Representative in Lenexa, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people (supervisor, coworkers, clients) and chill work atmosphere

      Cons

      Position was seasonal and without notice or communication, hours were cut as bridal season drew to a close

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    7. 4.0
      Current Employee

      Each location is different, but overall not a bad job.

      Jun 8, 2021 - Stylist in Pineville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work can be fun at times, as you get to help brides put together their wedding day looks. Its not a hard job and you have the opportunity to earn more with more sales.

      Cons

      Pay isn't great. Starting pay is about $10/hr+ commission, but you only get your commission if you reach your sales average goal. The commission you get is very little and the way it is set up is based off of how much you sell per hour. So if you have amazing sales 1 day and then no sales the next day, that will affect your sales average and can result in not getting any commission. They are open 7 days a week until 9pm somedays. I've worked at several locations and the management makes a huge difference on your day to day experience.

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    8. 5.0
      Current Employee, more than 1 year

      good place to work

      Jul 20, 2021 - Customer Service Representative in Lubbock, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good people, fun job, good job to start out with when entering the workforce

      Cons

      raises are small and difficult to attain

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    9. 1.0
      Former Employee, less than 1 year

      labor law violations

      Jul 23, 2021 - Alterations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good equipment and people are generally nice to work with

      Cons

      They don't pay their alterations specialists enough so I was never able to get the talent I needed to meet the workload they expected. Senior management would routinely go in and extend my team members breaks so they took home less money. They also overworked their part time employees. This is a huge problem because they don't offer benefits to part timers and you legally can't work them over a certain number of hours even if the employee wants it.

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    10. 4.0
      Current Employee, more than 10 years

      Give and take

      Jul 17, 2021 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pays well, great team to work with

      Cons

      No work life balance, alot of pressure, daily changes on procedures

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    Viewing 1 - 10 of 2,051 Reviews

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