Davidson Hotels & Resorts Reviews in Memphis, TN | Glassdoor

Davidson Hotels & Resorts Memphis Reviews

5 reviews

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Memphis, TN

3.4
StarStarStarStarStar
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Davidson Hotels & Resorts President and CEO John A. Belden
John A. Belden
4 Ratings

5 Employee Reviews

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Pros
  • Davidson has good benifits, this company cares and ensures that all team members are taken care of (in 8 reviews)

  • Long term employees, positive work environment (in 7 reviews)

Cons
  • Always open never closed, hence no work / life balance (in 4 reviews)

  • Poor organization, low wages, long hours (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant in Memphis, TN
    Former Employee - Staff Accountant in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Davidson Hotels & Resorts (Less than a year)

    Pros

    Friendly coworkers and a good working environment. Everybody is ready to help with any issues. Work life balance is excellent.

    Cons

    None, great company to work for.


  2. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Davidson Hotels & Resorts full-time (More than 3 years)

    Pros

    Stated Values; focus on profits; rewarding loyal employees; promotes from within

    Cons

    Lack of community commitment by property; communication within and between departments; not enough administrative support staff

    Advice to Management

    more administrative support staff in accounting, events and sales

  3. Helpful (1)

    "A company that cares!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Coordinator in Memphis, TN
    Current Employee - Group Coordinator in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Davidson has good benifits, this company cares and ensures that all team members are taken care of. It is also a growing company so your career will be widen.

    Cons

    I have Nothing bad to say really...

    Advice to Management

    Continue to be a good support to your team members. I love that the executives pay us visits multiple times to ensure good business is running right direction.


  4. Helpful (1)

    "Sorely disappointed with all the unkept promises."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in Memphis, TN
    Former Employee - Guest Services in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Davidson Hotels & Resorts full-time (More than 3 years)

    Pros

    The benefits program was great, good health, dental and vision insurance and higher than average PTO accumulation.

    Cons

    Incompetent managers who would much rather take credit for an employees work than do the work themselves.

    An environment that allows malicious gossip and harassment between employees with no reprecussions.

    Upper management and corporate seems to be out of touch with the hourly associates.

    Management does not listen to the hourly associates and there has been no visible changes to the hotel.

    Profit driven instead of services driven. Over the winter when the hotel was slow, housekeeping had their hours cut to the bare bone putting a lot of full time status employees at risk. Now that peak season is running the housekeepers are struggling under the burden of the tasks that could have been done over the winter and the actual work necessary for current guests.

    The middle and lower management at this company discouraged cross training among the different departments.

    This particular set of managers brought in outside candidates to fill positions when there were qualified internal candidates available.

    Advice to Management

    Hire managers that are actually competent. Listen to the hourly associates they are the ones on the front lines. Give the hourly employees proper tools to do their jobs. If you give people the training and allow them to grow then perhaps you will get a better quality of employee. Sweeping internal problems under the rug instead of actually addressing them or even allowing the lower and middle management to do that kills morale. Working at this hotel was a nightmare.

    Davidson Hotels & Resorts Response

    Jun 19, 2014 – Director of Recruiting

    Thank you for voicing your concerns with your employment at our hotel. We are sorry that you feel your experience was not positive and enriching. While not everyone will be happy with all decisions... More


  5. "Career Opportunities Abound at Davidson"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Approves of CEO

    Pros

    Excellent opportunities for career growth in the hospitality industry - time and time again, employees have started at the bottom and worked their way up into a senior level management position. Dedication to the industry is the key. The hospitality industry needs to be in your blood, and for many people, it just isn't.

    Cons

    Morale is quite low at some properties due to high turnover and poor communication between managers and employees.

    Advice to Management

    Corporate needs to take a look at those properties scoring consistently low on their survey scores and intervene - find out the real reasons why employees aren't happy.


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