Davis Vision Reviews | Glassdoor

Davis Vision Reviews

Updated Jul 15, 2019

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Found 64 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
46%
Approve of CEO
Steve Holden
24 Ratings
  1. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Albany, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Davis Vision full-time for more than 3 years

    Pros

    Nice people; benefits are at par with the market.

    Cons

    Private Equity recently acquired the company.

    Davis Vision2018-09-13
  2. "Could have been so much better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Albany, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Davis Vision full-time for more than 5 years

    Pros

    Made alot of friends there. You can never feel out of place there, people of all ages. Job was quick to pick up.

    Cons

    Customers are allowed to call you names and be very rude to you. They can say what ever they want and you have to take it. Most managers could care less about staff, they do their own thing.

    Davis Vision2017-11-03
  3. "optical assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Optical Assistant in Kew Gardens, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Davis Vision full-time for less than a year

    Pros

    the job had lots of downtime

    Cons

    it had a non flexible schedule

    Advice to Management

    none

    Davis Vision2017-11-02
  4. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Latham, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Davis Vision full-time for less than a year

    Pros

    It's a busy place and like their training system.

    Cons

    Management is little bit poor

    Advice to Management

    Improve

    Davis Vision2017-09-15
  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Davis Vision full-time for more than 5 years

    Pros

    Solid product, great staff at worker-bee level

    Cons

    Senior Mgt at Davis Vision has not listened.

    Advice to Management

    Listen to your employees.

    Davis Vision2017-08-04
  6. Helpful (2)

    "Internal Departments and Systems are Antiquated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Davis Vision full-time for more than 3 years

    Pros

    Decent people for the most part.

    Cons

    Systems, procedures, protocols, and general operations are either well behind the times or overall just amateurish. Needs an overhaul and supervision. Sr. Leadership doesn't seem to care about updating systems, only care is about profitability and cutting expenses.

    Advice to Management

    Invest in your company

    Davis Vision2017-07-27
  7. Helpful (1)

    "Management doesn't bother you unless you do/did something wrong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative II DSU in Latham, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Davis Vision full-time for more than a year

    Pros

    Get to talk to a lot of different people. With 300+ people in the call center you meet a lot of new people as well.

    Cons

    No help when you need it. Getting time off is a joke, it goes by seniority so if you're new there's no way you're getting time off. You're forced to be in a union which is also a joke because the union reps work for Davis too so they are in the company's pocket and takes the company's aide anyway so it doesn't matter who's right or wrong.

    Advice to Management

    I'd you're going to have a union don't let them work for the company. I feel it's a conflict of interest.

    Davis Vision2017-06-04
  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Customer Service Representative in Latham, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Davis Vision full-time for more than 3 years

    Pros

    The union and the vision benefits are amazing!

    Cons

    Health insurance sucks! To some management you are just a number, not a person. I got lucky with an amazing supervisor who cares about my well being.

    Advice to Management

    Think about a work - home adjustment. Treat your employees as people!

    Davis Vision2016-12-07
  9. Helpful (1)

    "N/"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Positive Outlook
    Approves of CEO

    I worked at Davis Vision full-time

    Pros

    Good place, opportunities to advance in the organization.

    Cons

    Company should focus on their employees long term happiness, maybe invest in a quiet room, Improve the manufacturing part of the business

    Davis Vision2016-09-22
  10. Helpful (2)

    "Needs improvment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Latham, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Davis Vision full-time

    Pros

    Promotions aviable Union member after 90 days Pay rate

    Cons

    Rules not consistently carried out Supervisors and Mangement usually not knowledgeable Poor communication

    Advice to Management

    Make rules consistent for every one in call center. Hire people with more potential.

    Davis Vision2016-08-28
Found 64 reviews