DeNA Reviews | Glassdoor

DeNA Reviews

Updated December 29, 2016
53 reviews

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3.7
Star Star Star Star Star
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Shintaro Asako
16 Ratings

53 Employee Reviews

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Pros
  • Great people, good benefits, one of the early pioneers of mobile gaming (in 12 reviews)

  • You learn a lot, you are always busy (in 6 reviews)

Cons
More Pros and Cons

  1. "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DeNA full-time

    Pros

    commitment, growth, longevity, fulfillment, complete

    Cons

    long hours, salary w/no overtime, need more technology


  2. "It was a great ride"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DeNA full-time (More than a year)

    Pros

    Good benefits, and a lot of great and talented people.

    Cons

    Too focused on whale-hunting for my liking. Also, closing.

    Advice to Management

    I don't really know what to say... Broaden your sights next time.


  3. "It has potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at DeNA full-time

    Pros

    It is full of young people with great ideas and passion for games.
    It provides a good environment to work.

    Cons

    They are still learning about western market.
    No much space for creativity right now. Few designers and with no much freedom to innovate about game mechanics.

    Advice to Management

    Too much emphasis in meta game instead of focusing on better game mechanics to achieve a more fun game play.


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  5. Helpful (3)

    "A very good "first job", but the company has no real love for videogames"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at DeNA full-time (More than 3 years)

    Pros

    Good benefits: Free food, nice neighborhood.

    Most of the employees in the company are really friendly and open to share their hobbies with you.

    If you are new to the videogame industry, you will learn a lot here.

    Most games have good art direction.

    Cons

    Most games are only copies of whatever game is successful in the current market, with no real innovation or creativity. People get frustrated by this and move to other companies eventually.

    The company has no real vision, other than to make as much money has possible. Shows no real love for the medium or the playerbase.

    Most games base their income thanks to "whales", i.e. players who will pay huge amounts of money to rank first on the different live events of said games. This business model makes the production to focus on how to squish as much money from these whales as possible, ignoring any attempts to make the game a compelling for the "not whale" players.

    Advice to Management

    Trying to motivate your employees just telling them how much money you make, overlooking the quality of the product and the satisfaction of the players, is not enough.

    Stop putting people who know little to nothing about videogames as managers.

    Try to innovate over the draconian gacha system.


  6. "Not the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DeNA full-time

    Pros

    - Smart and collaborative coworkers
    - Good perks: food galore and good health/dental/vision benefits
    - Convenient location

    Cons

    - Poor leadership at the exec level
    - Constently setting unrealistic deadlines
    - Company direction not solidified or communicated appropriately

    Advice to Management

    Focus on maintaining and developing strong employees in a highly competitive market. Allow for more visibility into company goals and the steps that are being taken to achieve them.


  7. Helpful (2)

    "Project Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends

    I have been working at DeNA full-time (More than a year)

    Pros

    - Great benefits
    - Collaborative environment
    - DeNA encourages new ideas and allows us to try new approaches. If we succeed, great. If it didn't work no one is to blame, we learn from it and move forward.
    - Amazing people. Smart, friendly, social
    - Really good options for catered lunches and great breakfast too

    Cons

    - Morale has been down but execs are doing their best to reinvigorate the team. Already seeing an improvement.
    - Area gets busy and loud during baseball games


  8. Helpful (1)

    "Hard to see how it will grow since it has lots of problems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DeNA full-time (More than 3 years)

    Pros

    Good culture, friendly and fun place, but they are losing this good culture.

    Cons

    Not good management, low efficiency.

    Advice to Management

    Make better decisions, hire people who cares


  9. Helpful (3)

    "As always, the problems start up at the top"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DeNA full-time (More than a year)

    Pros

    - There were some really smart team members that were passionate about their work.
    - Overall good benefits and office perks. Pretty competitive vs other game companies.
    - Company was very transparent with sharing all of their game's KPIs at all times.
    - Regular studio and company meetings to share future plans.
    - DeNA's values are a good idea on paper, but unfortunately weren't truly exercised by the company.
    - Got to work on some the very biggest brands & IP in the world.

    Cons

    - Very poor game results in the West.
    - Dominant mentality of squeezing players for money while offering little value.
    - Boring game portfolio consisting of low quality cloned games and poorly executed games.
    - Cultural clashes in communication, management style and decision making led to high turnover rate.
    - Cronyism exists at leadership level with "yes-men" getting in and any opposition getting squashed or getting the boot.

    Advice to Management

    Based on DeNA's core values...

    "Delight"
    DeNA West never delighted it's player base. The types of games that were made and the horrible monetization schemes that were implemented ended up making gamers world wide HATE the DeNA/Mobage brand as a money grabbing games company with sub par games. Game quality was never a priority. It was always how fast to produce a game and what kind of systems could be implemented to squeeze money out of players as much as possible. Learn to recognize that happy players spend more and stick around longer instead of focusing on how you can get them to spend as much money as possible in their first week playing. Preying on human psychology for gambling is the opposite of delight.

    "Be the Best You Can Be"
    This can only exist if there is a balanced playing field. When team members from head office retain their salary from there in addition to a new salary for working at DeNA West, it creates a horrible atmosphere in the office. It's not fair to expect your local team members to work crazy over time hours like the head office transplants when they're receiving two salaries to justify those hours. In addition to this, local employees never received bonuses (due to poor game performance) and were never given stock options to the parent company. If you want people to be vested and engaged then compensate them the same way that the head office transplants are.

    "Surface of Sphere"
    There needs to be accountability for poor product decisions. There seems to be a special shield that gets applied to leadership members from head office that they can't do any wrong. Time and time again these executives made horrible decisions on product even when they were advised against it by front line team members. Ultimately this lead to layoffs and a studio closure, yet the entire leadership team is still intact when they were ultimately responsible for making the call on sub-par products. Recognize that you do not fully understand the North American games market and game design and bring in a leadership team that has the experience and understands the market. The current leadership team has too much arrogance and hubris and know that they are untouchable.

    "Transparency and Honesty"
    While the leadership team did do a solid job of sharing financial information and portfolio planning, there remained an impregnable wall when it came to justifying and explaining the reason for bad decisions. Nobody wants to talk about failures, but if we ignore the failures and do not directly address them head on then how can we avoid making the same failures in the future? The leadership team simply did not want to address why a year long plan of quantity over quality failed and why they chose to clone unsuccessful games. It's not fair that these topics are taboo and if they are brought up respectfully by a team member then that team member is viewed as a troublemaker.

    "Speak Up"
    Probably the most exercised of DeNA's values on a day-to-day basis, Speak Up sounds great, but if a team member ultimately speaks up and questions the leadership in way that makes them feel awkward then that team member's issue is cast aside, ignored or just straight-up shut down. If you're going to promote an environment where you want team members to speak up with their concerns then you need to listen and fairly respond to tough questions. Just because you don't like the question because it's tough or it makes you look bad doesn't mean you should sweep it under the rug.

    Ultimately DeNA West will with tpainfully again).

    DeNA Response

    Jun 19, 2015 – CEO

    Thank you for taking time to share your perspective. Sorry to hear you had a negative experience. We strive to provide our employees with a work environment where they feel valued and empowered to ... More


  10. "Sr. Technical PM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Project Manager in San Francisco, CA
    Current Employee - Senior Technical Project Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DeNA (Less than a year)

    Pros

    The recent events have changed my outlook around the culture and values of DeNA. Before I would have said they promoted a family environment, caring about their employees as individuals, but the decision to lay off 25% of their workforce with no notice and horrible severance has changed my opinion.

    Cons

    You're expected to work around the clock. The free food, drinks, and snacks are great, but it doesn't make up for the time you miss with your family.


  11. "Excellent company to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Designer in San Francisco, CA
    Current Employee - Game Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company, excellent benefits.
    Excellent salaries
    Strong position in Japan allows the company to use strong ips for their titles.

    Cons

    It is hard to learn how the company works at the beginning.

    Advice to Management

    Keep the current strategy. It looks promising.



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