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"The compensation package was good with a focus on work/life balance" (in 26 reviews)
"Great co workers, Good Benefits" (in 29 reviews)
"If you value work/life balance, Adtalem might not be for you" (in 10 reviews)
"No focus on people anymore just on the CIO looking good to upper management with bogus made up metrics" (in 16 reviews)
I worked at DeVry Education Group full-time
Pros
Great co workers, Good Benefits
Cons
Call Center environment. Although this job is legally not sales you are judged and are responsible for numbers. They refer to iit as your "Ability to assist students" and you had better assist a lot. If you like to sit a desk for long hours and pound the phones you will love this position. Management is clueless , and could not perform the positions that they manage if their lives depended on it.
Advice to Management
walk a day in the shoes of the Advisors, and see if you like it.
I have been working at DeVry Education Group part-time
Pros
good work culture and team environment
Cons
much less hiring among students
I worked at DeVry Education Group full-time
Pros
People I worked on a day to day basis were amazing.
Cons
Management was not all that good to the employees.
I worked at DeVry Education Group full-time (More than a year)
Pros
co-workers, tuition reimbursement, work life balance
Cons
NO business sense whatsoever. Leadership absolutely clueless. Messaging and marketing inept and irrelevant.
Advice to Management
Get off social media asking profoundly stupid questions, highlighting webinars, getting no response or takers. You guys don't even know how to chalk the field. You are chumming and hiding behind activity metrics v results. As a company and leadership team you are embarrassing what value is even left in the DeVry brand.
I worked at DeVry Education Group full-time (More than 10 years)
Pros
I worked for DeVry for over 13 years and was a true pleasure. DeVry's leadership team was very accessible and listened to employee ideas and in some cases, acted upon them. The compensation package was good with a focus on work/life balance.
Cons
Not enough resources in some areas.
Advice to Management
Look at areas such as IT and Finance to add additional resources that better support the workload.
I worked at DeVry Education Group full-time
Pros
Management does not micro manage.
Cons
Management needs to be more amenable to change.
I worked at DeVry Education Group full-time (More than 3 years)
Pros
They paid well for what the work was.
Cons
Working for a for profit school can be soul sucking.
I worked at DeVry Education Group full-time (More than 5 years)
Pros
Helping individuals further education to meet career goals.
Accommodating schedule for potential students.
Flexible options for students.
Cons
Schedule includes some late evenings and Saturdays plus skeleton crew on Holidays when campus should be closed.
Employees are not given overtime pay when earned.
Numbers driven and taking individuals and into consideration
I worked at DeVry Education Group full-time (More than a year)
Pros
A lot of the people are great on a personal level and there is very little conflict within a lot of the teams. The overall compensation package for recent hires meets or exceeds local job market standards.
Cons
Specifically for IT groups, Adtalem suffers from a few issues:
1) As of Oct 2017, they are actively attempting to outsource most IT jobs. There is a potential for additional unannounced layoffs in the coming months. If you are engaged with them for a headcount or contract position right now, reconsider. They are outsourcing architecture, implementations, and operations across multiple IT disciplines.
2) Many people across IT teams have only worked at Adtalem for most of their careers and only know "the Adtalem way" of doing things. This means that applications, servers, networks, etc are not configured to the latest best practices and standards which result in multiple outages and war room situations. If you value work/life balance, Adtalem might not be for you. If you press hard enough, you have the ability to get them onto industry standards but that long process may get constantly interrupted by upper management not understanding the importance.
3) The goals of IT meeting the needs of the business are not clear. The CIO and senior directors don't have the experience working in proper IT shops and second guess decisions that they make. This results in situations where they give you two high importance tasks and then a day later tell you to stop because now they have another task that's even more important. This results in non-stop anxiety in staff and if you ask/look around, it shows. If you have a great manager, they will do their best to filter this bad behavior, but it leaks enough that the impact is still there. People are not proud to say they work at Adtalem.
4) Adtalem may make you engage one or more vendors because they are curious about certain technology. They may sound serious enough to buy, but in reality there is no budget and they are wasting everyone's time. We've burned bridges with countless vendors to the point they wont talk to us later.
Advice to Management
The CIO down to the director levels has to go. Adtalem's IT department has been mismanaged to the point of collapse and outsourcing is not the answer. As most of us with outsourcing experience can tell you, it works 5% of the time and costs a ridiculous amount of hidden fees. Your quality will not improve and you'll be hiring local people back within the next 3 years. When you do this, you had better have made changes to the upper management or things will break again.
I worked at DeVry Education Group full-time
Pros
Really care about the students and the employees. It’s more than a numbers game.
Cons
Some of the leadership is not engaged. They’ve worked there for many years and have gotten way to comfortable.
Advice to Management
Add more training and development for upper level management. In order to encerrase engagement and improve morale.
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DeVry Education Group Response
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