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Dealer Car Search Reviews
Updated Jan 31, 2023
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Found 74 of over 74 reviews
88% Recommend to a Friend
87% Approve of CEO
Found 74 of over 74 reviews
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Recommend to a Friend
Approve of CEO
Rick Wilson
58 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Management is approachable and willing to listen to concerns, and the sales teams consist of individuals who are ambitious go" (in 6 reviews)
- "The break room is one of the nicest I've seen with both indoor and outdoor seating." (in 3 reviews)
Cons
- "a) Complaint: 'A company policy where seasoned employees are forbidden to help others.'" (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Dealer Car Search and is not affected by filters.
- 5.0Sep 4, 2022Sales RepresentativeFormer Employee, more than 1 year
Pros
Leadership is amazing you have all the tools to succeed
Cons
This is a closers environment. Weak stay home.
- 4.0Jan 31, 2023Customer Support RepresentativeCurrent Employee, more than 3 yearsLouisville, KY
Pros
Dealer Car Search is an amazing company. We stick together, and we kick a**. It's not perfect, but I have really enjoyed the team of people that I get to work with while dealing with independent car dealers around the country. As a customer service rep, the job is pretty relaxed, because the worst thing I can tell a customer is either "it doesn't do that" or "I'll have to ask a developer." Everything else is just helping dealers navigate systems like Google, Facebook, and web browsers. Thankfully, no one has called in lately while trying to use Internet Explorer. Direct management is [chef's kiss] excellent, and coworkers are extremely helpful.
Cons
Dealer Car Search started to become more corporate a few years ago. Nothing drastic happened, but I think they are slowly killing the golden goose. DCS's claim to fame is our down-to-earth and technically proficient customer service based out of Louisville, KY. That is slowly shifting, and I sadly expect DCS to become "just another" website provider in the next 5-10 years.
- 5.0Jan 13, 2022Data AnalystFormer Employee, more than 1 yearLouisville, KY
Pros
Great manager to employee support
Cons
No remote work available for employees
Dealer Car Search Response2yThank you so much for the kind words. In the last year we have begun to offer remote work for employees, as well as in office and hybrid offerings. Very flexible.
- 5.0Dec 20, 2021Customer SupportCurrent Employee, more than 3 yearsLouisville, KY
Pros
Best place I have ever worked. Amazing leadership and great product.
Cons
None that I can think of
- 5.0Jan 22, 2015Anonymous EmployeeCurrent Employee, more than 3 years
Pros
It is exciting to work for a growing company. It is a demanding job, but the rewards and opportunities are worth it. Great management and owners. The owners do things to show their appreciation pretty regularly like: give out recognition awards, they provide lunches for the entire company several times a year, there is a monthly birthday cake to recognize employee's birthdays, they have super nice holiday parties, they give holiday bonuses to everyone, there are commission earning opportunities provided to non-sales people. I'm sure there is more, but that is just off the top of my head. Owners contribute to everyone's 401K after 1 yr of working here - it's not a match, just a straight contribution! They provide generous PTO from day one. Nice new building. You can tell the owners took employee's happiness into consideration when they designed this place. The break room is one of the nicest I've seen with both indoor and outdoor seating. Cubicles are more like mini-offices. Lots of natural light - I don't think there is a person in the building that can't see outside from their desk. They even put in a walking track that employees can use before/after work or during any breaks. Good coffee and real cream - not the powdered stuff. Great hours - No nights or weekends required. Team atmosphere. A place where it is evident that the CEO, CFO, and all the Managers really care about both the company and everyone who works here.
Cons
Everyone is measured by the same metrics so if you are someone who just wants to draw a paycheck then this company is not for you.
4 - 5.0Jun 8, 2021Account ExecutiveCurrent Employee, more than 3 yearsLouisville, KY
Pros
Weekends off. Getting off 5:30. Hands-on training. Receiving help from the more experienced colleagues. Managers emphasize hard work & integrity. Helping newer colleagues is highly encouraged for any and all employees. Etc Etc
Cons
Working with clientele is over the phone. Prospecting and cold-calling car dealers is emotionally and mentally straining at times.
- 5.0Jul 9, 2021Account ExecutiveCurrent Employee, more than 5 years
Pros
Management is awesome. Co-workers are great and the benefits are terrific
Cons
There are none that I can think of.
- 5.0Aug 8, 2019Junior Account ExecutiveFormer Employee, more than 1 yearLouisville, KY
Pros
No other place I've seen can you work only five days a week, 9-6 and earn the kind of living you can make for yourself here. That's just it though, it's "the kind of living YOU make for yourself." That also means you you will lay in the bed you make for yourself. It's those who are hungry, and motivated to elevate themselves who find themself at home here. You have to be professional enough to decide that you are willing to go get what you want for yourself. I wouldnt want to work with any other kind of people. Theres no secret sauce. Will over skill everytime. Determination goes further than talen ever will. You are given the tools and the answers from your trainers and peers. Just put in the work and the results follow. I would still be here, but I left to fufill military obligations.
Cons
Everyone wants to get paid what they think they are worth untill it becomes time to put in the work. You will either be the person who succeeds, someone who learned a lesson, or the guy that comes up with every excuse as to why you aren't where you wish you were except looking at the guy in the mirror. You will find out which of those three persons you are here.
1 - 5.0Dec 6, 2017Senior Account ExecutiveCurrent Employee, more than 1 yearLouisville, KY
Pros
There are many pros for working at Dealer Car Search. One being, they listen to their employees ideas for improvements. They make sure you are well compensated for your time and effort you put into the job. The environment here is very team oriented which in other sales jobs that I have had in the past is not the case. And the upper management treats us as part of their family instead of just a number which I appreciate greatly. At DCS they are constantly improving and innovating our products that inevitably changes the landscape of the automotive industry due the clout we have. When coming on board I had one on one training and they were very quick to help with anything I needed to succeed and those qualities still continue today. Furthermore, I have grown my income exponentially since I have started. The pay plan is very generous and they provide 401K, great health benefits, and paid time off PLUS we have the weekends off! What other sales jobs provide weekends off? None. If you enjoy doing sales and like to work in a team oriented family atmosphere that is salary based, plus uncapped commission potential, and residual commission this is the place for you.
Cons
They are no downsides working at Dealer Car Search.
2 - 1.0Dec 28, 2016Account ExecutiveCurrent Employee, less than 1 year
Pros
No pros for Dealer Car Search.
Cons
Don't trust the reviews! The CEO forces employees to write only good reviews on here, and it is apparent by the lack of genuine responses. The CEO will have a refutation for this reviews, but please do not dismiss this review flippantly. I have nothing to gain from this review, my only intention is to inform future curious job seekers. STEER AWAY FROM THIS FIRM! The CEO is abusive and power hungry. He brags constantly about how well he is doing, and what he has just recently purchased. He doesn't care about employees nor does he care about the profitability of his company in the future. The retained earnings go straight to his pocket and it is not returned to the business nor the overworked employees. The platform for the Dealer Car Search is a good platform, but that doesn't come from the CEO's brain trust. I don't want to speak to harshly about the CEO or other levels of management. My biggest concern is to inform job seekers about the facade that is Dealer Car Search. Stay away from here as far as you can because the leadership is toxic. Like I said previously, I have nothing to gain from this review, I just want to be the beacon of light the for job seekers. Stay away from the CEO and stay away from Dealer Car Search.
14Dealer Car Search Response7yFirst of all I do not force anyone to leave any reviews. This review has been left by the same FORMER EMPLOYEE three different times. He changes up the review every time to make it look new. So if you see any other 1 star reviews on Glassdoor they all came from one person. Glassdoor needs to come up with a way to screen and verify these reviews so the public can get a true picture of what is actually going on inside a company. This person has an ax to grind with me personally and is completely misinforming folks with lies and completely false information. I reinvest large amounts of money back into the company every single month, we have substantial cash reserves, I give generous raises, I pay more than any similar company, I give back to numerous charities, Kids Cancer Alliance, Habitat for Humanity, and Homeless Shelters just to name a few, and I also give lots of money to my church. This person no idea what he is talking about.
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Dealer Car Search has an overall rating of 4.5 out of 5, based on over 74 reviews left anonymously by employees. 88% of employees would recommend working at Dealer Car Search to a friend and 86% have a positive outlook for the business. This rating has been stable over the past 12 months.
88% of Dealer Car Search employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dealer Car Search 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Dealer Car Search to be career development, benefits, management and the cons to be diversity and inclusion, culture, senior leadership.
