Dealer Services Reviews | Glassdoor

Dealer Services Reviews

3 reviews

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3.7
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Brian Geitner
2 Ratings

Employee Reviews

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  1. "Fair pay and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Recommends
    Approves of CEO

    Pros

    DSC offers a fair pay scale with excellent health and 401K benefits. Relaxed work atmosphere. Transparent senior management style is refreshing.

    Cons

    As in most companies, communication between senior management could be improved. Inconsistency in middle management styles can be confusing for subordinates..

    Advice to Management

    Onboarding process needs to be stepped up. New hires, especially those in customer service, need consistant training. Centralizing the training process would provide better results.


  2. "Something Monkeys could do"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Representative in Saint Louis, MO
    Former Employee - Customer Account Representative in Saint Louis, MO
    Doesn't Recommend

    Pros

    My co-workers were fantastic and our branch manager could really relate to you if need be.

    Cons

    Not enough communication from the senior managment down to the lowest guy on the totum pole

    Advice to Management

    TS you did a great job as being a manager and down to earth. Upper managment, do not hide the fact that you are closing us down for 3 months and tell us 30- days before it happens. Not cool especially in this economy


  3. "Autotrader.com review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company with a great envoronment and culture. Employees are very loyal, and as a result, very tenured. Company promotes from within, creating opportunity when necessary. Awesome benefits, including stock options form Senior Management and annual bonuses. Most of the executive leaders are ATC babies, having grown up in the company, very few are outsiders.

    Cons

    Company is at a crossroads as far as strategic direction. At a point where target market is changing from used car dealers to new car dealers, and also focusing on new multi-level products for customers. Getting into the automotive software and inventory business. As a result, departments are being re-organized and, in some cases, eliminated altogether.

    Advice to Management

    Infra-structure and technology. Make sure that technology is appropriately being added in Operations and Sales, to modernize outdated processes.