Dealer Tire Reviews | Glassdoor

Dealer Tire Reviews

Updated September 15, 2017
119 reviews

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3.1
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Dealer Tire CEO Scott Mueller
Scott Mueller
69 Ratings

119 Employee Reviews

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Pros
  • Benifts are great work/life balance is excellent (in 7 reviews)

  • Great company to work for with good benefits and a play to win attitude (in 8 reviews)

Cons
  • No work life balance, inefficiencies galore (in 13 reviews)

  • As a DBA you will work constantly with almost no work/life balance (in 4 reviews)

More Pros and Cons

  1. "Warehouse Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer Tire full-time

    Pros

    Great company to work for with good benefits and a play to win attitude

    Cons

    May involve some long days


  2. "IT Reorganization Caused More Problems Than Fixed"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Training opportunities are good.
    Depending on lead or direct manager, you can be supported to take initiative.
    Free coffee
    New building
    Hot lunch available

    Cons

    After the reorganization, IT went down hill
    People were placed into departments/positions they did not apply for.
    People have been silo'd, whether intentional or not.
    Customer service suffers, as teams bicker over who owns problems.
    Upper management seems to have ignored the concerns brought to light.
    Ideas that would streamline/improve things are ignored in lieu of what upper IT management deems important.
    People moved to other teams were not back filled...leaving many resource gaps.
    Those who do, now have to do more. Those who don't...still don't.

    Advice to Management

    IT has been losing good people since this reorganization, either due to lack of support or frustration over this more complicated process. This will continue to happen until the CTO and upper IT management reconsider the reorganization and fix the issues that were directly caused by it.

  3. "Unprofessional"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I recommend leaving the company on good terms rather than bad terms. It would be in your best interest not to have to still deal with these unprofessional people once you are gone.

    Cons

    I do not recommend working at this company. It's like high school. Managers are very immature & unprofessional. They do not know how to handle situations in a professional manner. They are very unfair & cannot disagree with them or you will be out. They need to take a company wide course on how to be a professional in the workplace.

    Advice to Management

    Take courses on how to be a professional and take it seriously.


  4. Helpful (1)

    "It fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dealer Tire full-time

    Pros

    New Building is nice working atmosphere

    Cons

    Managers can be very hit or miss and you will have to really try to force any cooperation between departments


  5. "good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warranty Analyst in Irwindale, CA
    Current Employee - Warranty Analyst in Irwindale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dealer Tire full-time (More than 3 years)

    Pros

    yearly and monthly bonuses

    Cons

    understaffed/ over worked.. Get raise promises that never happen. people who just get hired will start making more than you


  6. Helpful (1)

    "High turnover in tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations
    Former Employee - Sales Operations
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Dealer Tire full-time (More than 3 years)

    Pros

    Corporate trips to cedar point
    tire discounts
    Pay is good but often not determined by merit
    The owners are art patrons

    Cons

    There is a major popularity contest that serves as the promotion engine for a highly demanding and aggressive workplace. I have seen grown men break down in tears.


  7. "Instructional Design"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HRBP in Cleveland, OH
    Former Employee - HRBP in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dealer Tire full-time (More than 5 years)

    Pros

    This team promotes creativity, strategic thinking and idea sharing. They have a strong customer-centric approach to project delivery.

    Cons

    High volume of projects but they were managed well.

    Advice to Management

    Continue listening to the voice of the internal customer.

  8. "Fast and Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Cleveland, OH
    Current Employee - Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer Tire full-time (Less than a year)

    Pros

    Fast paced, Fun, Expanding, Self Empowered, beautiful new building, set in Midtown - community minded

    Cons

    Can't think of any - love working here

    Advice to Management

    Don't stop!


  9. Helpful (2)

    "It's good, could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Account Manager
    Current Employee - Outside Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer Tire full-time (More than 3 years)

    Pros

    Very relaxed environment--- work from home, company car, no one is really "looking over your shoulder." Good benefits, pay is decent.

    Cons

    Heaven forbid you actually are doing great at your job-- because they won't move you out of your position. They keep the people who are doing well in their same spots, then promote people with little to no experience, or go outside of Dealer Tire. Sales goals are pretty steep...

    Advice to Management

    Promote the people who actually deserve it. My jaw constantly drops every week when we get a new email saying "XXX has been promoted to XXX"


  10. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dealer Tire full-time (More than 3 years)

    Pros

    Good salary, bonus compensation, company car and some benefits. Good customers and manufacturer reps to work with and to sell to.

    Cons

    Work life balance, too many bosses, little help from distribution to help sales. Needs updated distribution platform. Good, better, best selection is usually overwhelming dealing with a multi manufacturer Dealership. Too many KPIs to track, you are managed by spreadsheet, and micromanaged from levels above you. You answer to your boss, your bosses boss, the account manager for the car line, the auto manufacturer rep, the auto manufacturer regional office, etc. - you do one thing wrong and the whole group comes down on you.

    Advice to Management

    Simplify the sales process. Get rid of some of the KPIs or at least train managers better on how to understand what they are looking at. Too many car lines to track, and takes too much time to open and close the month when you have Core Accounts. Home office personnel are childish and juvenile when you are at the home office. Many are not trained in their profession- hr personnel seem not to be able to complete basic paperwork. If a home office person makes an error hurting the field employee - they will flat out lie and get others in the office to back them - placing all blame on the field sales person.

    Fix the petty problems and the company will be much better.


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