Dealer.com Reviews | Glassdoor

Dealer.com Reviews

Updated Jul 12, 2019

To filter reviews, or .

Found 238 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
Wayne Pastore
1 Ratings
Pros
Cons
  • "Compensation could be better, Dealer really takes advantage of the fact that they are one of the only games in town(in 15 reviews)

  • "It used to 'be cool' to work at DDC, until they painted over those exact wors with some new corporate slogan(in 10 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Production Project Manager in New Hyde Park, NY

    I worked at Dealer.com full-time for more than 3 years

    Pros

    The culture at Dealer.com is fun and they do a great job with hiring productive team members. Everyone there is very helpful and for the most part, the company is very responsive to their employee's needs.

    Cons

    You are often required to work long hours and there is not always an equal split in the workload between team members. But, it's not terrible.

    Dealer.com2019-05-28
  2. "Great people"

    StarStarStarStarStar
      Former Employee - Digital Strategist 

      I worked at Dealer.com full-time for more than a year

      Pros

      Co-workers, benefits, fun work environment

      Cons

      High volume work load, often overwhelmed

      Dealer.com2019-07-12
    • Helpful (3)

      "Atlanta, we have a problem."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Digital Strategist in Burlington, VT
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Dealer.com full-time for more than 3 years

      Pros

      Amazing benefits, unlimited time off, great food

      Cons

      Aside from overworking, overextending and fundamentally mistreating employees within the client services department, Dealer.com has a sexual harassment problem. I was sexually harassed for months on end by a senior team member. I finally worked up the courage to bring this up to management and was asked whether or not I wanted the issue to be reported. I felt as though the implication was that I should say no, so I did....

      Show More

      Advice to Management

      Sexual harassment training for ALL employees. Not just a webinar and a quiz. TRAINING.

      Dealer.com2019-07-11
    • "So far so good"

      StarStarStarStarStar
        Current Employee - Support Representative in Burlington, VT

        I have been working at Dealer.com full-time for more than a year

        Pros

        Seems like they really care about the employees.

        Cons

        Parking can be tough on some days.

        Dealer.com2019-06-12
      • Helpful (1)

        "No Opportunities for Growth"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Managed Services in Burlington, VT
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at Dealer.com full-time for more than 3 years

        Pros

        Amazing, enthusiastic and smart coworkers Benefits package is decent Flexibility of schedule, depending on the team Perks such as gym and food are nice

        Cons

        After being on the team for over 3 years, there is no opportunity for growth or advancement. Available jobs are for either entry-level or upper management, there is no in-between roles or steps to help you meet your career goals. Certain teams are expanding so rapidly that it is hard to put a name to a face, especially when turnover is incredibly high. Management is laid back but provides no mentorship, seems like they...

        Show More

        Advice to Management

        Provide real mentorship, career guidance and opportunities beyond entry level roles.

        Dealer.com2019-06-13
      • "Good Place to begin SE journey"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Software Engineer II 
        Recommends
        Approves of CEO

        I have been working at Dealer.com full-time for more than 3 years

        Pros

        Great Work/Life Balance Friendly, Caring and Helpful People

        Cons

        With Cox into picture DDC culture is changing

        Dealer.com2019-05-13
      • "Great opportunity on the outside"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Senior Digital Strategist 
        Doesn't Recommend
        Positive Outlook
        No opinion of CEO

        I have been working at Dealer.com full-time

        Pros

        The compensation is fair and in line with the market. Being part of Cox Automotive opens up a lot of doors because they have so many business units. That's about it. For full transparency, the Burlington office is awesome, but if you aren't willing to live in Vermont, you might as well not exist to this company. They also apparently allow some people to work remotely, but there seems to be no rhyme or reason to who they...

        Show More

        Cons

        A lot of micro-managing. They tell the Digital Strategists to own their portfolio and work with their customers they way they want to be worked with but then want to be shadowing every call. They do not empower teammates to go above and beyond because everyone, regardless of tenure or experience, gets put on the same pedestal. As some other reviews have mentioned, there is little growth opportunity outside of upper management....

        Show More

        Advice to Management

        Follow through with what you say and stop making such drastic changes before you fully understand the repercussions. Also, realize that the world does not revolve around Burlington and you are missing out on a lot of amazing talent by being so narrow minded.

        Dealer.com2019-06-13
      • Helpful (4)

        "A Shell of the Company It Once Was"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Copywriter in Burlington, VT
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Dealer.com full-time for more than a year

        Pros

        One of the few "good" options for employers in the Burlington area. There are plenty of amenities (gym, workout classes, cafeteria) for those interested in corporate benefits. My favorite thing about Dealer.com is how invested the company is in the local community.

        Cons

        The balance between management and the average employee is horribly lopsided. No matter what progress any particular team would make, the messages communicated by management would effectively negate it and/or bring up all new issues. My first 16 months with the Copywriting team felt like one long crunch, focused on working our way out from an enormous backlog of customer content; a problem which could have been mitigated...

        Show More

        Advice to Management

        Make your chain of command more efficient and stop rewarding managers with short tenures who take credit for an entire team's contribution to the business. In terms of the copywriting team, more effort needs to be made to internally promote hardworking team members to a Supervisor position that doesn't just make them a manager with less pay.

        Dealer.com2019-04-18
      • Helpful (2)

        "Good People. Struggling Organization."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Dealer.com full-time for more than 3 years

        Pros

        The people are great. Smart, dedicated, willing to go the extra mile for their clients.

        Cons

        Senior and Executive leadership is lost. Most are transplants from other companies or industries with little to no digital marketing experience. This prevents them from being anything but reactionary. No clear vision set by this group.

        Advice to Management

        Bring in a Senior Digital Marketing leader that understands the Digital Marketing and Advertising Industry. Consolidate and integrate the various client and managed services teams. They need to work more closely together. Don't put everything on your front line team members. Hold supporting departments accountable. Remember what made DDC great in the first place and remove the rest. Simplify. Don't over complicate.

        Dealer.com2019-04-16
      • "Great Company"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Dealer.com full-time

          Pros

          Work life balance, fair compensation

          Cons

          Constant turnover and change throughout the org

          Dealer.com2019-03-31
        Found 238 reviews