Dealer.com Reviews | Glassdoor

Dealer.com Reviews

Updated July 5, 2018
214 reviews

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3.6
StarStarStarStarStar
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Approve of CEO
Dealer.com President and Chief Executive Officer Wayne Pastore
Wayne Pastore
73 Ratings

214 Employee Reviews

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Pros
  • "Work-life balance is great for most engineers, and management is typically relatable" (in 15 reviews)

  • "Great benefits, passionate and intelligent people to work with" (in 18 reviews)

Cons
  • "Business is growing so fast we are a bit cramped for space" (in 6 reviews)

  • "Middle-management has no management experience" (in 6 reviews)

More Pros and Cons

  1. "Great culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Dealer.com full-time

    Pros

    - expanding and up-to-date tech stack
    - multiple release trains offer a variety of work experiences, and moving within the company is flexible
    - great team members, very easy to get along with
    - managers are very hands-off
    - most decision making is done at the team level

    Cons

    - some teams have a lot of technical debt emerging from the monolith application era


  2. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Burlington, VT
    Current Employee - Customer Support in Burlington, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer.com (Less than a year)

    Pros

    Nice co-workers, great building! Gym onsite.

    Cons

    Lots of hours- stressful at times, but pros out weigh cons

  3. "Great people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealer.com full-time (More than 3 years)

    Pros

    Fast growing organization with a lot of potential

    Cons

    Many silos of departments that didn't communicate well

    Advice to Management

    Drive the experience and not the numbers


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer.com full-time (More than 10 years)

    Pros

    Great culture and benefits that are fitness focused. Management is focused on fostering a great work environment and will reward those who deserve it.

    Cons

    Company was recently purchased and has since become more "corporate". If you are looking for a small, agile and fast paced company, they are slowly moving in the wrong direction.


  5. Helpful (7)

    "Original owners have bowed out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, VT
    Former Employee - Anonymous Employee in Burlington, VT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dealer.com full-time (More than 8 years)

    Pros

    Did you know that CoxAutomotive is actually Dealer.com? And that Dealer.com located on Pine Street in Burlington, VT is a subsidiary company to Cox?

    Cons

    It's not the same company it used to be and it won't ever be again. It was a community and culture that valued honesty and loyalty but now it's a company with employees that are only out to save themselves, even if that's at the cost of your honor or a "friend".

    Mark Bonfigli knew how to run a company, he created a culture based on passion, not just for good products and profit gains but because he cared about his employees, he knew without them he was nothing and in return, he said that and valued us. He had a commitment to the greater good and he spread the wealth he made back into the company and our communities.

    How many times have you cheered on the Dragon Boat without thinking about the cost put into the organization behind the event? How about Little Fenway, or Mardi Gras, or hosting ArtHop?! All of that is gone now along with any, career opportunities, fairness, or equality that Dealer.com had.

    The people running the company now have no ties to Vermont or the employees that live here. Pine Street is seen as a head count and an expense - it will only be a matter of time before the building will be sold and people will be looking for jobs.

    Advice to Management

    Stand behind what you say you're going to do and who you pretend to be!


  6. Helpful (1)

    "Good experience overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Burlington, VT
    Former Employee - Software Engineer in Burlington, VT
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers are bright and the company is using interesting software development tools and services, so you'll get critical industry experience.

    Cons

    Somewhat stuck up culture. Very little modesty or humility. Everyone acts like they walk on water. No direct mentor as an intern.


  7. Helpful (1)

    "It is getting better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Strategist in Kansas City, MO
    Current Employee - Digital Strategist in Kansas City, MO

    I have been working at Dealer.com full-time (More than a year)

    Pros

    This is an incredible place to work and the benefits are amazing. My team is so awesome and everyone is very willing to help each other out. High Level Leadership feels our pain and is trying to make things better.

    Cons

    There is some serious disorganization in this company. Sometimes it will take me several days to figure out a process for a certain item. This happens way too often. It also seems like the entire company passes everything to the Digital Strategist so we get hit from all directions all day every day.

    Advice to Management

    I think you are working on it already but help us to help you. We could be much more efficient if we weren't constantly chasing our tails trying to figure out processes.

  8. "Great place to work in a great place to live"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Burlington, VT
    Current Employee - Data Analyst in Burlington, VT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dealer.com full-time (Less than a year)

    Pros

    Dealer.com has a great array of benefits for someone young in their career. There are opportunities for growth and you will be surrounded by people who have a passion for what they do.

    Cons

    The company has been purchased twice in the past two years which means there has been a tremendous amount of change. Some good but definitely some uncertainty as to whether the culture that the company was founded on will stick around in the long run.

    Advice to Management

    Stop and realize that the goal of the business is to improve the client experience. It's far too easy to get wrapped up in the competition among departments.


  9. "Great management, encroaching corporate staleness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dealer.com (More than a year)

    Pros

    Great culture, fun place to work, rad gym

    Cons

    Cox is really starting to bring the suit and tie to the flip flop zone.

    Advice to Management

    Defend the culture, and prove it's worth by promoting innovation in the face of red-tape and complacency.


  10. Helpful (2)

    "Great growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dealer.com full-time (More than a year)

    Pros

    The people, the area, the environment. We are still the best and having fun while doing it. Hardwork is rewarded and we continue to get the best talent working in the departments.

    Cons

    Expansion. It's always tough on a company and with the acquisitions direction has been a little shaky at times. We will find out grove, it has just made things uncomfortable. Nothing like a little adversity though right?

    Advice to Management

    Keep working hard and rewarding talent where you see it. We need to really hammer in on what we are good at, and keep a keen eye on where we have our flaws and be open about them.


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