Dealer.com Reviews | Glassdoor

Dealer.com Reviews

Updated October 11, 2017
196 reviews

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3.6
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Dealer.com President and Chief Executive Officer Wayne Pastore
Wayne Pastore
69 Ratings

196 Employee Reviews

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Pros
  • Work-life balance is great for most engineers, and management is typically relatable (in 15 reviews)

  • Great benefits, passionate and intelligent people to work with (in 18 reviews)

Cons
  • Because the company is growing so fast there are not yet established tracks for advancement (in 6 reviews)

  • Turnover in customer service is crazy right now (also true with other departments) (in 7 reviews)

More Pros and Cons

  1. "Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealer.com full-time

    Pros

    great place to work. team members always willing to assist you if you run into an issue.

    Cons

    not many cons. I guess management could be more in touch with the support staff. Also if you don't work in the VT office you don't have as many amenities that they are provided.


  2. "Media Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer.com full-time

    Pros

    Amazing people and ability to have flexibility

    Cons

    Extensive workload and busy travel schedule

  3. "Not a startup anymore, but still lots of flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dealer.com full-time

    Pros

    The company has very good values. At it's core it still feels like we are trying to build a product to help people with their needs and it's not overly focused on profit margins etc.
    The workplace is very friendly, and the supervisor that I worked with was able to work on my professional growth at the same time as looking out for the needs of the company.

    Cons

    Work is very specialized. Hard to get outside of your niche, although there are some programs starting to grow that help people explore.


  4. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Burlington, VT
    Current Employee - Employee in Burlington, VT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dealer.com full-time (More than 3 years)

    Pros

    Great environment. Smart, energetic staff. A lot of growth opportunity. Good pay. Great benefits. Good location. Great food. Great Summer party.

    Cons

    Health care provider is lacking. Home office in Atlanta is out of touch. They recently laid off their Corporate Social Responsibility/Volunteer coordinator/building art curator person. Huge mistake as she was the main energy behind the company. Huge loss to the company that will not be replaceable by anyone on the current staff. They just don't have the personality or the passion to pull it off.

    Advice to Management

    Get a better health insurance provider ASAP. Rebuild their wellness/community giving/"Life" team, they're out of touch with only 1 or 2 quality employees on the team that really give a sh*t.


  5. Helpful (1)

    "Hold Off For Now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Strategist in Saint Petersburg, FL
    Current Employee - Digital Strategist in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dealer.com full-time (More than a year)

    Pros

    Good people & good atmosphere

    Cons

    Going through massive change & restructuring.


  6. Helpful (6)

    "Used to be great, but Cox is removing the soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dealer.com full-time (More than 5 years)

    Pros

    flexible work schedule
    decent benefits
    ability to move around the company

    Cons

    recent lay-offs are a bummer
    bonuses are smaller since the Cox purchase
    everything is more corporate
    Please pay according to industry standards

    Advice to Management

    Look at how Dealer.com was before Cox and go back to that.


  7. "Great place to be an engineer, great pto and work/life balance, medical insurance is OK."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Java Developer
    Current Employee - Java Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer.com full-time (More than a year)

    Pros

    Strong compensation for the Burlington area.
    Generous PTO policy (starting at 24 flex days in 2017 for new employees).
    Work-life balance is great for most engineers, and management is typically relatable. Occasional work from home is typically possible.
    Great job perks, company events, outings.
    Great company culture.

    Cons

    Medical insurance through parent company doesn't have many providers in VT.
    It's a big company, with lots of typical corporate overhead.

  8. Helpful (4)

    "This use to be the best to place to work in Vermont| NO LONGER TRUE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dealer.com full-time

    Pros

    now- NONE. There use to be so many, now everything is about cost savings. I would not start a new job here, competitors are catching up fast and they stopped investing.

    Cons

    Cox auto ruined such a great company and culture! If you asked me in 2015 the best company to work for in Vermont, no question it was Dealer.com. Now i would stay away, and am looking for a new job.

    Advice to Management

    You need to invest in technology, they only want to save right now. Our commentators are going to pass us quickly. More layoffs are coming, they are not keeping pace with technology or inventing anything new. Cox only wants to scrape money out of DDC and then merge it into autotrader. Everything has dried up: smaller bonuses, minimum raises, mass layoffs, and most troubling they stopped investing in anything new.


  9. "Manager, Advertising Strategist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Advertising Strategist in Fort Myers, FL
    Current Employee - Manager, Advertising Strategist in Fort Myers, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Dealer.com full-time (More than a year)

    Pros

    Great People, great team, enjoyed going to work.

    Cons

    Leadership keeps making mistakes.

    Advice to Management

    My direct manager was great!


  10. Helpful (1)

    "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical
    Current Employee - Technical
    No opinion of CEO

    I have been working at Dealer.com full-time (Less than a year)

    Pros

    Great team members, new technology to experiment, other perks, great culture

    Cons

    Location, product feature management is not right, promotion is tricky, seen people working for 5 years on the same position with no promotion, the culture is getting diluted with recent merger


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