Dealer.com Reviews | Glassdoor

Dealer.com Reviews

Updated November 29, 2017
204 reviews

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3.3
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Dealer.com President and Chief Executive Officer Wayne Pastore
Wayne Pastore
72 Ratings

204 Employee Reviews

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Pros
  • Work-life balance is great for most engineers, and management is typically relatable (in 15 reviews)

  • Great benefits, passionate and intelligent people to work with (in 18 reviews)

Cons
  • Business is growing so fast we are a bit cramped for space (in 6 reviews)

  • Turnover in customer service is crazy right now (also true with other departments) (in 7 reviews)

More Pros and Cons

  1. "Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealer.com full-time

    Pros

    great place to work. team members always willing to assist you if you run into an issue.

    Cons

    not many cons. I guess management could be more in touch with the support staff. Also if you don't work in the VT office you don't have as many amenities that they are provided.


  2. Helpful (2)

    "Lack of Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Campaign Coordinator in Burlington, VT
    Current Employee - Digital Campaign Coordinator in Burlington, VT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dealer.com full-time (More than a year)

    Pros

    Perks are good - gym, massages, discounts on ski passes & beer Friday. Unfortunately that is all that remains of the company culture that is so often bragged about. Generally everyone has a good attitude and easy to work with.

    Cons

    No opportunity to move on from entry-level positions. Client services are growing fast but management seems to have a hard time keeping up. Clients are often rude and difficult to work with and employees are often given an overwhelming client load with little support. Promises from the “big guys” in Atlanta fall short and proper health care is still not a priority. Long days in front of computer with little personal interaction. Little room for creativity, and very little recognition or reward from management.

    Advice to Management

    Stop focusing only on growth and acquisition and listen to your employees.

  3. "Digital Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dealer.com full-time

    Pros

    Gym on site, 3 cafes, good benefits.

    Cons

    Stressful, underpaid, overworked, management is terrible. Has become extremely corporate after 2 buyouts


  4. Helpful (4)

    "Do Not Come Here Right Now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dealer.com full-time (More than 5 years)

    Pros

    This used to be an amazing place to work. Not anymore.

    Cons

    In a nutshell: do not come here. This is not a place you want to be right now. Good people have been laid off and great people are finding other jobs.

    Advice to Management

    It's unclear whether things can be turned around at this point. Salvage what you can.


  5. Helpful (2)

    "Less progressive than your average tech company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Java Developer in Burlington, VT
    Former Employee - Java Developer in Burlington, VT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dealer.com full-time (More than a year)

    Pros

    - super awesome corporation for the resume
    - great food options in the cafe
    - onsite amenities were fabulous. (BTV)
    - embraced open source solutions and performed make-or-buy analysis at a semi-regular basis.
    - the verticals in this company allowed for opportunity to contribute to many different code bases and solve many different problems.
    - in house hackathons. Also, company wide hackathons
    - CI/CD is amazing to work with.

    Cons

    - health care. I spent all of my political capital trying (unsuccessfully) to change the health care offering.
    - Technology choice: it’s a large corporation, so sometimes the tech that you’re super jazzed to use gets tossed to the wayside for what’s more standard.
    - many folks are looking elsewhere for employment opportunities, so it’s impossible to assume that the folks you know will be there in three weeks.
    - compensation is way below national average, but competitive to the other local competition MyWebGrocer.

    Advice to Management

    - Listen to your coworkers
    - if you’re a “pig” in a project but become a “chicken”, maybe don’t declare that to the rest of the company when half of us are still “pigs”.
    - Be agile and actually mean it.
    - Pay the folks who keep you afloat and understand that our benefits are part of our compensation package.


  6. Helpful (4)

    "Used to be cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Los Angeles, CA
    Former Employee - Product Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dealer.com (More than 3 years)

    Pros

    Cool people

    Looks good on resume

    Cons

    Company went downhill fast after Cox aquisition

    Advice to Management

    Get a time machine and don't sell out


  7. Helpful (1)

    "Digital Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Great cultural environment with active young employees

    Cons

    -Large client loads that did not allow you to dive deep into details with each account

    Advice to Management

    -Reduce client load to encourage building client relationships.

  8. "Media Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer.com full-time

    Pros

    Amazing people and ability to have flexibility

    Cons

    Extensive workload and busy travel schedule


  9. "Not a startup anymore, but still lots of flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dealer.com full-time

    Pros

    The company has very good values. At it's core it still feels like we are trying to build a product to help people with their needs and it's not overly focused on profit margins etc.
    The workplace is very friendly, and the supervisor that I worked with was able to work on my professional growth at the same time as looking out for the needs of the company.

    Cons

    Work is very specialized. Hard to get outside of your niche, although there are some programs starting to grow that help people explore.


  10. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Burlington, VT
    Current Employee - Employee in Burlington, VT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dealer.com full-time (More than 3 years)

    Pros

    Great environment. Smart, energetic staff. A lot of growth opportunity. Good pay. Great benefits. Good location. Great food. Great Summer party.

    Cons

    Health care provider is lacking. Home office in Atlanta is out of touch. They recently laid off their Corporate Social Responsibility/Volunteer coordinator/building art curator person. Huge mistake as she was the main energy behind the company. Huge loss to the company that will not be replaceable by anyone on the current staff. They just don't have the personality or the passion to pull it off.

    Advice to Management

    Get a better health insurance provider ASAP. Rebuild their wellness/community giving/"Life" team, they're out of touch with only 1 or 2 quality employees on the team that really give a sh*t.


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