Dealer.com Reviews | Glassdoor

Dealer.com Reviews

Updated December 12, 2017
34 reviews

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3.0
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Dealer.com President and Chief Executive Officer Wayne Pastore
Wayne Pastore
12 Ratings

34 Employee Reviews

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Pros
  • Work-life balance is great for most engineers, and management is typically relatable (in 15 reviews)

  • Great benefits, passionate and intelligent people to work with (in 18 reviews)

Cons
  • Business is growing so fast we are a bit cramped for space (in 6 reviews)

  • Turnover in customer service is crazy right now (also true with other departments) (in 7 reviews)

More Pros and Cons

  1. "Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dealer.com full-time

    Pros

    Lots of fun perks, ping pong, free transit pass, mini golf, many more.

    Cons

    I just didn't like my job. It was to answer phones and help customers edit their sites. I don't feel the training is very good.


  2. "advertising strategist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Myers, FL
    Former Employee - Anonymous Employee in Fort Myers, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealer.com full-time (Less than a year)

    Pros

    great team of people to work for

    Cons

    they closed the Fort Myers office

  3. Helpful (1)

    "Digital Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Great cultural environment with active young employees

    Cons

    -Large client loads that did not allow you to dive deep into details with each account

    Advice to Management

    -Reduce client load to encourage building client relationships.


  4. Helpful (10)

    "Used to be great, but Cox is removing the soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dealer.com full-time (More than 5 years)

    Pros

    flexible work schedule
    decent benefits
    ability to move around the company

    Cons

    recent lay-offs are a bummer
    bonuses are smaller since the Cox purchase
    everything is more corporate
    Please pay according to industry standards

    Advice to Management

    Look at how Dealer.com was before Cox and go back to that.


  5. Helpful (2)

    "Hold Off For Now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Strategist in Saint Petersburg, FL
    Current Employee - Digital Strategist in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dealer.com full-time (More than a year)

    Pros

    Good people & good atmosphere

    Cons

    Going through massive change & restructuring.


  6. Helpful (2)

    "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical
    Current Employee - Technical
    No opinion of CEO

    I have been working at Dealer.com full-time (Less than a year)

    Pros

    Great team members, new technology to experiment, other perks, great culture

    Cons

    Location, product feature management is not right, promotion is tricky, seen people working for 5 years on the same position with no promotion, the culture is getting diluted with recent merger


  7. Helpful (1)

    "Good Environment, Very Disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digita Advisor in Mission, KS
    Current Employee - Digita Advisor in Mission, KS
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great Hours
    Great Benefits
    Flexible Schedule
    Good Equipment
    Fun activities and relaxed environment and dress code.

    Cons

    Disorganized Organization
    Inefficient Tools and Processes
    Leadership not Necessarily Truthful
    Hard to perform job at times.

    Advice to Management

    Be honest

  8. Helpful (3)

    "Hit or miss, but mostly miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Burlington, VT
    Former Employee - Project Manager in Burlington, VT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dealer.com full-time (More than 3 years)

    Pros

    Dealer.com does great work in the community - from promoting local artists, locally sourcing food, and sponsoring community events, Dealer has been a great promoter of Vermont's economy & community. However, they just laid off the director of CSR, so who knows how long that will last.

    Cons

    As far as a place to work. Dealer.com is a fantastic fit for entry level bros who want to talk about cool cars, golf, and compare how entitled they are. For adult professionals who value working and living in the real world, this place is a garbage heap. Management does not value the hard work that people put in, or recognize those who go above and beyond. If you aren't prepared to drink the ddc koolaid and applaud & cheer at company wide meetings where executives walk through the door to blasting rock "music" and yelling "CRUSHING IT," you won't advance here, period. Additionally, morale is just about completely depleted, and closing the cafe and skimping out on the few employee perks we had hasn't helped.

    Advice to Management

    Why bother? They won't listen unless you stroke their egos. Honesty is lost on this company, better to get out while there are still some jobs to be got in Burlington.


  9. Helpful (3)

    "It used to be cooler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Burlington, VT
    Current Employee - Sales in Burlington, VT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dealer.com full-time (More than 10 years)

    Pros

    For folks in Burlington, it's a solid place to land a job. Good pay, perks and people. Lots of bright and talented individuals that make great friends in and out of the office. Open work stations and environment. If you like tennis, there's a full court that is always open. Free parking too!

    Cons

    It used to 'be cool' to work at DDC, until they painted over those exact wors with some new corporate slogan. Lots of good people recently cut that helped build the company and the culture it was founded on. After two acquisitions, we were all placed in a sandbox together with some of our direct competitors and told to play nicely. It's been an interesting integration process to say the least!

    Advice to Management

    Bring back some real excitement and motivation to the company! Mark Bonfigli (original CEO) and Dean Evans (CMO) used to bring the energy to a company meeting, we'd make the walls shake but that left with their departure. It's like we were all blowing up a HUGE team balloon but then management lost hold of it and it quietly deflated as founders departed and we were left to deal with the after-party comedown. Management needs to step up and take over and get everyone to blow up that same team balloon in a concerted effort again.


  10. Helpful (7)

    "New corporate is ruining the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Specialist in Burlington, VT
    Current Employee - Social Media Specialist in Burlington, VT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dealer.com full-time (More than 3 years)

    Pros

    Benefits are decent, and they cover domestic partners. Tuition reimbursement

    Cons

    Your bonus is dependent on the company as a while doing well, and KBB and Auto trader are bringing that down and there's nothing you can do about that.

    Pay is far from competitive


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