DealerRater Reviews | Glassdoor

DealerRater Reviews

Updated Sep 7, 2018

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Found 33 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
100%
Approve of CEO
Jamie Oldershaw
2 Ratings
  1. Helpful (3)

    "Great Environment to Work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DealerRater full-time for more than 3 years

    Pros

    The people are by far the best reason to work at DealerRater. Everyone is friendly and helpful. The environment is relaxed and fun which make it easier to do your hardest work without feeling unnecessary pressure. It makes a difference to the clients when they are dealing with a happy customer service person. Management, when I left, were down to earth and showed compassion for it's employees. The pay was good and even...

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    Cons

    The commute is a major con. I would be back there now if the commute getting there didn't take me an hour plus.

    Advice to Management

    Keep doing what your're doing and listening to your employees. Trust that your employees know best as they are on the front line talking to the clients everyday.

    DealerRater2017-08-03
  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at DealerRater full-time for more than 3 years

    Pros

    Great leadership, vision, product and message.

    Cons

    Limited resources, not competitive with start up market in Boston/Cambridge so it was difficult to retain medium talent and almost impossible to get or keep top talent.

    Advice to Management

    Go back to basics

    DealerRater2018-09-07
  3. "A great product is used right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Approves of CEO

    I worked at DealerRater full-time

    Pros

    The team feeling is very solid, there is a youthful energy around the company.

    Cons

    There is a need to be more focused on training and follow up.

    Advice to Management

    Take a good look at the middle management team

    DealerRater2018-01-15
  4. Helpful (1)

    "Competitive salary, excellent work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Recommends

    I worked at DealerRater full-time for less than a year

    Pros

    Great experience, great working environment

    Cons

    nothing really well these are five words

    DealerRater2017-05-26
  5. Helpful (2)

    "Awesome Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at DealerRater full-time

    Pros

    The size of the company allows for collaboration with people in departments that might not be available in a larger office. Work/life balance is great, any concerns or ideas that are brought to management are met with genuine interest and feedback. I've always felt that my voice is heard, which is incredibly important and that the company has the best interest of the staff in mind.

    Cons

    There aren't a lot of cons, to be honest. Some of the integration issues with the Cars acquisition can be annoying, but having been through other acquisitions I know that's normal. We've had it pretty good so far.

    DealerRater2017-05-10
  6. Helpful (2)

    "Great company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Approves of CEO

    I have been working at DealerRater full-time

    Pros

    Dealerrater is a great company to work at. Most of the employees are nice and friendly. Management has no complains with the flexible schedule of their employees as long as the work is completed in time. The company provides lunch to employees each Monday and hosts happy hour once or twice a month. The company also has a matching 401K plan up to certain %. The office is located by the side of Charles river and there is...

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    Cons

    I do not see much downsides of the company so far. With some of the management activities shifted to the HQ Chicago, some of the process might not be as smooth as it used to be.

    Advice to Management

    Keep up the good work. I hope the acquisition of the Dealerrater by Cars.com does not undermine the core values of the Dealerrater and its employees.

    DealerRater2016-10-03
  7. "Great company, Amazing People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DealerRater

    Pros

    - The people you work with are some of the best. - The Compensation and Benefits offered are incredible - Office culture is relaxed but professional. - Plenty of room to grow and progress your career as long as you work hard for it.

    Cons

    - Some departments are not held to the same standard as others. - At times, senior management can seem like they don't care as much about those below them.

    Advice to Management

    Make sure you keep considering the ideas of those who interact with the customer on a daily basis.

    DealerRater2016-08-15

    DealerRater Response

    August 16, 2016Director of Human Resources

    Thank you for sharing your feedback. It delights me to see your positive comments about our people, compensation, benefits, office culture and career growth opportunity since we have worked very hard to listen and make improvements in all of these areas. I also appreciate hearing ...

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  8. Helpful (1)

    "Its an awesome place. I love my job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Analyst in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DealerRater full-time for more than a year

    Pros

    I came here as contractor then became full time. They offered generous salary while taking me as full time employee. I don't need to negotiate. Salary is based on market and experience. As part of highly advanced and intelligent people in dev team..i enjoy my job. I always get to learn something new which is exciting. Managers are generous and flexible. I never felt hungry at office.. :-) Because there is a snack rack...

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    Cons

    Only concern is..building is cold. Might be because of high ceilings!!

    DealerRater2016-04-13

    DealerRater Response

    April 13, 2016Director of Human Resources

    I love your tag line and agree that this is an awesome place and love my job! I appreciate you sharing your feedback on your experience transitioning from contractor to full time team member. We have been working hard to listen to feedback and improve our team member experience. ...

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  9. "From a Dev Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Web Developer in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DealerRater full-time for more than a year

    Pros

    The VP of Technology is among the best supervisors I've ever had. His door is (actually) almost always open to talk about things. Suggestions for improvement are heard and often given the green light if you can back up your suggestions with a plan or proof. There's a solid hiring process to make sure we have great people on our team. Agile development process. Sprint retrospectives (2 weeks). Regular planning...

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    Cons

    You accept certain cons as a dev when you join a small company. One of them is the lack of vertical advancement. Fortunately that's offset by the ability to expand your skill set with other newer technologies. The dev area is located right next to the kitchen (speaking of Joel question #8 above).

    Advice to Management

    The goal/milestone structure you have in place works great. It lets me know that management is actively thinking about how to improve things internally as well as for my own personal growth. Don't be skimpy with vacation (commensurate with experience level). Offer equity to development staff.

    DealerRater2016-04-05

    DealerRater Response

    April 6, 2016Director of Human Resources

    Thank you for taking the time to share your feedback on your experience here at DealerRater. It's great to hear your stellar recommendation for our VP of IT. We are very lucky to have him here on our team! The Dev Team has put together an excellent hiring process and works very ...

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  10. "DXT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DealerRater full-time

    Pros

    Innovative Growing Company Talented People Advanced Technology Great Benefits and 401K

    Cons

    I have not experienced any Cons ;)

    Advice to Management

    Change means Growth

    DealerRater2016-03-24

    DealerRater Response

    March 25, 2016Director of Human Resources

    Thank you for taking the time to share you feedback on Glassdoor. The DXT team is going through a lot of exciting changes right now and I'm glad to hear that you are having a positive experience.

Found 33 reviews