Dealertrack Reviews | Glassdoor

Dealertrack Reviews

Updated November 18, 2017
371 reviews

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3.1
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Dealertrack President, Software Solutions Keith Jezek
Keith Jezek
43 Ratings

371 Employee Reviews

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  1. "Excellent Company, Growing Stretching and Hardworking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time

    Pros

    Fast paced worked, growing quickly and not boring

    Cons

    Not enough training opportunities, communication breakdowns, because of the speed of growth it's easy to get left behind.


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealertrack full-time

    Pros

    Good benefits
    Great coworkers
    Fun place to work

    Cons

    Promotion based on who you know many times

  3. Helpful (1)

    "Dealertrack"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Dealertrack full-time

    Pros

    Great company and great products.

    Cons

    Still working through the integration with the Cox Automotive companies.

    Advice to Management

    Look for areas of synergy between divisions. Startups are innovating at a much faster pace.


  4. Helpful (2)

    "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Engineer in Salt Lake City, UT
    Former Employee - Senior Sales Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dealertrack full-time (More than 3 years)

    Pros

    Great encouragement from coworkers. Lot's of training and reviews on job functions. Amazing managers across the board. Strict but fair.

    Cons

    If you do not like a structured environment then you will not like working here.

    Advice to Management

    Keep up the good work.


  5. "Title Vault Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Title Vault Agent in Rancho Cordova, CA
    Former Employee - Title Vault Agent in Rancho Cordova, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealertrack full-time (More than a year)

    Pros

    Easy work. Stable. Entertaining. Not much else.

    Cons

    Tedious. No room for growth.


  6. "Client Service Representative II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative II in Wilmington, OH
    Current Employee - Client Service Representative II in Wilmington, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dealertrack full-time (More than 3 years)

    Pros

    Great teamwork atmosphere at Dealertrack.

    Cons

    Wages/Salaries could be higher to keep employees from looking elsewhere for employment.


  7. Helpful (1)

    "Technology Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Director
    Former Employee - Technology Director
    Neutral Outlook
    No opinion of CEO

    I worked at Dealertrack full-time (Less than a year)

    Pros

    Good experience and compensation commensurate to market

    Cons

    Tightening up on training. Recent layoffs impacting certain Dealertrack locations.

  8. "Just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales

    I worked at Dealertrack (More than 3 years)

    Pros

    There were some good people there

    Cons

    Too many silos. Many departments were shorted staffed which caused tension.

    Advice to Management

    Provide better training to new hires.


  9. Helpful (1)

    "Not Quite What It Seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist
    Current Employee - Implementation Specialist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dealertrack full-time (More than a year)

    Pros

    Great employees to rub shoulders with. Benefits are great. Opportunity for growth is available.

    Cons

    Horrible management skills. Promotions based on knowledge alone or who you know. Little to no consideration taken for mental and physical health/well being. Pay is not competitive and does not reflect skills or time with the company.

    Advice to Management

    Listen to the employees at the bottom of the company hierarchy. They are the force at the front lines, representing the company more than any other position. They have insight on small improvements that could affect the rest of the company. Focus on your employees; take care of them and they will take care of the company and take it to new heights.


  10. Helpful (1)

    "Audits galore."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dealertrack full-time

    Pros

    Training is very formal with meetings, audits, signatures.
    Office facilities are new and nice.
    Work is shared among team creating a low stress environment.
    People seem to be able to move up.
    Fun atmosphere.

    Cons

    Turnaround rate was crazy high.
    Sometimes communication is wonky--one person will tell you to do something different than the last person.
    Sharing desk space or constantly moving between work stations disrupts work flow.


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