Dealertrack Reviews | Glassdoor

Dealertrack Reviews

Updated April 20, 2018
386 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Dealertrack President, Software Solutions Keith Jezek
Keith Jezek
46 Ratings

386 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Excellent Company, Growing Stretching and Hardworking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time

    Pros

    Fast paced worked, growing quickly and not boring

    Cons

    Not enough training opportunities, communication breakdowns, because of the speed of growth it's easy to get left behind.

    Dealertrack Response

    Nov 22, 2017

    Great review. Thanks!


  2. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Success, NY
    Former Employee - Anonymous Employee in Lake Success, NY
    Neutral Outlook

    I worked at Dealertrack full-time (More than a year)

    Pros

    Good People (with few exceptions)

    Cons

    Using old technologies. Work environment lacks structure and processes.

    Dealertrack Response

    Apr 30, 2018 – Human Resources Assistant

    Thank you for taking the time to write a review.

    We pride ourselves on our exceptional team of “Good People” across Dealertrack and the broader Cox Automotive. Our team members are the driving... More

  3. "Used to be the most Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Performance Manager in Dallas, TX
    Former Employee - Performance Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealertrack full-time (More than 3 years)

    Pros

    - Great Benefits
    -Great Culture
    -Willingness to Help
    -Decent Work Life Balance

    Cons

    -Micromanagement
    -Growth based on who you know
    -Culture is Dying
    -No Value in Employee Feedback

    Advice to Management

    - Listen to the employees. Know your team. Be engaged. Lead from the front. Be reasonable, not petty.


  4. Helpful (1)

    "Benefits are good but not the work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Sacramento, CA
    Former Employee - Developer in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dealertrack full-time (More than a year)

    Pros

    Benefits are good and better than other local companies

    Cons

    Poor work environment, poor management

    Advice to Management

    Bring changes to Sacramento top management


  5. "`\__o__/` Not completely sold, but okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Representative in Cincinnati, OH
    Current Employee - Client Representative in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dealertrack full-time (More than a year)

    Pros

    PTO, decent benefits, growth opportunities

    Cons

    fast growth = poor hiring decisions incapable staff, poorly structured training

    Advice to Management

    acknowledge the team members that are building your departments, not those are sucking the life out of your business


  6. "Tech Company with vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Groton, CT
    Former Employee - Software Engineer in Groton, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dealertrack full-time (More than 3 years)

    Pros

    Good pay, great teams and vision

    Cons

    Work Life Balance can be a little blurred.

    Advice to Management

    Keep people happy and the rest will follow.

    Dealertrack Response

    Jan 23, 2018 – Vice President

    Thank you for your review. We value the feedback of our team members, both past and present.

    I’m glad to hear you have positive feedback regarding our compensation, teams and benefits. Everything... More


  7. "DSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dealertrack full-time

    Pros

    Great Place to Work, casual

    Cons

    I had no Cons to Dealertrack

    Advice to Management

    Keep of the good work Dealertrack

    Dealertrack Response

    Jan 16, 2018 – Vice President

    Thank you so much for your review. Our team members are our number one priority, and we are happy to hear you were satisfied with your Dealertrack career!

  8. Helpful (2)

    "Sr Imlementation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Implementation Specialist in South Jordan, UT
    Current Employee - Senior Implementation Specialist in South Jordan, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dealertrack full-time (More than 5 years)

    Pros

    Face paced and good benefits.

    Cons

    Please do not degrade and talk negatively about your employees behind closed doors with other managers.

    Lack of communication, a couple of years ago you said you will improve but it is all talk and no follow-up. Talking about communication, if an employee wants to talk to management please give your full attention. I have heard from many co-workers, myself included, when we go in their office to talk, they are busy looking at their computer and allow others to walk in and interrupt - that is very unprofessional and does not show you respect us.

    Advice to Management

    Listen to your employees and value their opinions. You only listen to those that are in your clique - this is not high school or junior high.

    Please do not talk about your employees behind their back!


  9. Helpful (2)

    "Great Entry Level Position - No Opportunities to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist
    Current Employee - Implementation Specialist
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dealertrack full-time (More than a year)

    Pros

    The pros of working with DealerTrack is that they are owned by Cox Automotive. With the acquisition from Cox, the benefits are amazing and the compensation could be higher for the amount of job duties we possess. If you're looking for an entry level position to grow with a major company, try DealerTrack.

    Cons

    There really isn't much diversity in management or in the office, so a lot of culture isn't represented or understood. Communication from management is by far the worst. There is absolutely no structure in the field roles. They just make changes just to fit the moment instead of abiding by the promises they made prior to accepting the job. Also, with trying to advance to other business segments, management often blocks what you're trying to do. This is definitely a company that focuses on who sucks up the most.

    Advice to Management

    Be more mindful of your remote employees. Communicate better. Focus on true talents of who possesses the qualifications to do the job, not who sits in your fast the most. Be equal to all employees, not to those who you personally know.

    Dealertrack Response

    Jan 23, 2018 – Vice President

    Thank you for taking the time to review Dealertrack. Your feedback is highly valued and will be used as we continue to make improvements to our company.

    We pride ourselves on fair promotion... More


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Jordan, UT
    Former Employee - Anonymous Employee in South Jordan, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealertrack full-time

    Pros

    The people are great and the facilities are nice.

    Cons

    Once purchased by Cox the culture changed a little. Still 4 stars, but now politacal.


Showing 386 of 403 reviews
Reset Filters