Dealertrack Reviews | Glassdoor

Dealertrack Reviews

Updated April 24, 2017
94 reviews

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4.0
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Dealertrack President, Software Solutions Keith Jezek
Keith Jezek
11 Ratings

94 Employee Reviews

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Pros
  • Great Security team, good work life balance (in 22 reviews)

  • The company is growing and has lots of career path opportunities (in 12 reviews)

Cons
  • Upper management does nothing about it because seemingly they are too busy or just do not care (in 16 reviews)

  • Was just acquired by Cox Automotive - fingers crossed (in 13 reviews)

More Pros and Cons

  1. "Company-wide restructuring."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Scrum Master in Portland, OR
    Former Employee - Senior Scrum Master in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dealertrack full-time (More than 10 years)

    Pros

    Acquired by Cox Automotive in October 2015, Dealertrack salary and benefits are competitive.
    The vast majority of team members are great to work with.

    Cons

    Dealertrack is part of a much larger company (Cox Automotive) that has acquired many companies, so there's some churn as redundant products and solution groups are identified and rationalized throughout the companies.


  2. "Sr Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer & ETL Developer in Dallas, TX
    Former Employee - Senior Software Engineer & ETL Developer in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dealertrack (More than a year)

    Pros

    Great team of people dedicated to progress struggling with outdated Perl software. Management team in Vermont had a great vision

    Cons

    Quarterly changes in direction had big impact on schedules and work life balance


  3. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellerose, NY
    Current Employee - Anonymous Employee in Bellerose, NY

    I have been working at Dealertrack (Less than a year)

    Pros

    Laid back environment, growing company

    Cons

    Need more opportunities for contract employees, lay offs due to recent acquisition.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Lead Installer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in South Jordan, UT
    Former Employee - Web Developer in South Jordan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, traveling perks are awesome.

    Cons

    This was a really good company to work for.

    Advice to Management

    N/A


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time (More than 3 years)

    Pros

    Great Company to work for and growing!

    Cons

    None really come to mind

    Advice to Management

    Keep growing!


  7. Helpful (2)

    "DMS Enterprise support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DMS Enterprise Technical Support in South Jordan, UT
    Former Employee - DMS Enterprise Technical Support in South Jordan, UT
    Recommends
    Positive Outlook

    I worked at Dealertrack full-time (More than 5 years)

    Pros

    cutting edge technology, always at the forefront of developing new ideas and software applications

    Cons

    Dealing with unhappy clients got to be a challenge after 5 years. I wished to move but kept getting put off and told to wait. I got burned out and my call quality suffered.

    Advice to Management

    I enjoyed my 5 years with the company but when I asked to be moved to a non-customer facing position i was told I was too valuable where I was. I got burned out dealing with clients after 5 years .


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Lake Success, NY
    Current Employee - Lead Software Engineer in Lake Success, NY
    Recommends
    Positive Outlook

    I have been working at Dealertrack full-time (More than 5 years)

    Pros

    Growing company
    Market leader in software development for auto dealers
    Strong engineering talent
    Moving to state-of-the-art new building soon

    Cons

    Over-managing of software engineers
    Limited appreciation for best performers

    Advice to Management

    Increase promotions from within the company
    Engineers should have more opportunities for career growth


  9. "Dallas, TX"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Sales in Dallas, TX
    Current Employee - Solution Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time (Less than a year)

    Pros

    Casual Work environment.
    Remote positions available.
    Good benefits and salary structure.

    Cons

    Lack of training.
    Uneducated, inexperienced management and team leads.

    Advice to Management

    Need to hire educated management that lead and develop, not dictate and point finger.


  10. "A Truly Invigorating Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Performance Management in South Jordan, UT
    Current Employee - Director Performance Management in South Jordan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack (Less than a year)

    Pros

    After a brief conversation with a trusted friend who was a long time Dealertrack team member I was contacted by his boss to come in for an interview. That was the first of four informative and inspiring interview experiences that motivated me to do more research and ask more questions. The process took a a couple of months which gave me an appreciation of the seriousness of the opportunity. Now after 4 days to complete the on boarding process I'm convinced that the decision to join this quality growing organization was a great one and I'm more encouraged than ever. In most successful organizations there is talk about people being the companies greatest asset. There is no question that Cox Automotive not only talks the talk but walks the walk demonstrating that Dealertrack truly values their people which was reflected in the quality of the people we met, the process we experienced and the employee benefits we have received.

    Cons

    At this point the only downside I've been able to identify is the ability for non automotive people to take in and understand all of the capabilities and facets of the Cox Automotive suite of companies. It is incredible what this organization is doing to streamline and simplify the car buying experience for Car dealers, Car buyers, Lenders and other vendors in the automobile industry.

    Advice to Management

    Keep up the good work!


  11. "Satisfactory"

    Star Star Star Star Star
    Former Employee - Project Consultant in Frisco, TX
    Former Employee - Project Consultant in Frisco, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealertrack (Less than a year)

    Pros

    It was an encouraging atmosphere to work at

    Cons

    None I can think of.


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