Dealertrack Reviews | Glassdoor

Dealertrack Reviews

Updated March 17, 2017
314 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Dealertrack President, Software Solutions Keith Jezek
Keith Jezek
27 Ratings

314 Employee Reviews

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Pros
  • Great Security team, good work life balance (in 22 reviews)

  • The company is growing and has lots of career path opportunities (in 12 reviews)

Cons
  • Upper management does nothing about it because seemingly they are too busy or just do not care (in 16 reviews)

  • Low pay with no work life balance (in 7 reviews)

More Pros and Cons

  1. "DealerTrack is a Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY
    Recommends
    Approves of CEO

    Pros

    DT's people are by far the best reason to work for this company.

    Cons

    The industry is in a tough downturn and makes for a challenging work environment.

    Advice to Management

    Keep investing in your people and continue to push on cooperation between product teams.


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Ops in Santa Barbara, CA
    Current Employee - Data Ops in Santa Barbara, CA
    Recommends
    Approves of CEO

    Pros

    DealerTrack gives everyone a fair oppurtunity for growth. They offer great benefits. There is little macro-managing, as long as you come in and do your work you will be rewarded.

    Cons

    Sometimes difficult for people to get suggestions and advice to upper managment. Occasionally there is a downtime which can make the position a little boring.

    Advice to Management

    Try to visit the different locations outside of NY. It's sometimes hard to get a feel for what exactly is going on in different aspects of the company.


  3. Helpful (1)

    "Company integrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY
    Recommends
    Approves of CEO

    Pros

    CEO treats all team members with respect. Fast paced and high growth an ever changing dynamic company. Senior management does the right thing for team members even when terminations are in order. Compared to other I have worked, DealerTrack is the best!

    Cons

    Aggressive growth creates intense work schedule. More resources needed.

    Advice to Management

    Continue to encourage the values and principles that have led to the tremendous success of the company to date. Keep up all the communication channels that senior leadership supports and continue to require this lsame depth of communication by leaders deeper in the structure.


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  5. Helpful (1)

    "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology in Groton, CT
    Current Employee - Technology in Groton, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time (More than a year)

    Pros

    Actively seeks employee feedback and acts on suggestions. This is the only company I have worked for that not only commits the resources to poll the employees, but actually does act on suggestions. We have a unique "Jam" session yearly where we have three days to interactively propose topics and join others' discussions. Some recent policies aimed at employee satisfaction have come from these sessions.

    Cons

    Goal setting process is too regimented. Would appreciate having my goals be less reflective on company success, but more tuned to my personal progress which will only help strengthen the organization as a whole.

    Advice to Management

    Fewer meetings that last over thirty minutes.


  6. Helpful (2)

    "Exciting & Progressive Technology Company Ready To Take On The World"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time (Less than a year)

    Pros

    A fantastic, ever-changing work environment where the brain power of the people is recognized as our greatest asset. Expansion and growth presents nearly unlimited opportunities to those willing to work for it.

    Cons

    A fantastic, ever-changing work environment which is not the place for anyone who does not embrace change while remaining cognizant of the challenges inherent in a fast moving technology company.

    Advice to Management

    Constantly seek improvement in yourselves and your ability to manage others through motivating and supporting your team. Some are better than others so keep the best and cull the rest.


  7. "One of the best companies to work for on Long Island"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time (More than 3 years)

    Pros

    Management is understanding of work/life balance.
    Benefits are better then most companies I have worked for.
    Management lets their staff get there work done with little opposition or micro-management.

    Cons

    Office Space needs to be revamped (2 years till new building)
    Some staff and management suffer from over analysis.


  8. Helpful (2)

    "It was a great ride!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in South Jordan, UT
    Former Employee - Product Manager in South Jordan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dealertrack full-time (More than 10 years)

    Pros

    -This company has a chance to rule the DMS world
    -Executives have ambitious vision and are aggressively pursuing it
    -Great products

    Cons

    -Fast growth rate leads to some growing pains
    -Entrepreneurial spirit gets lost in corporate red tape
    -Acquisitive nature leads to some solutions that don't integrate well, causing some customer-facing employee angst

    Advice to Management

    Stay closer to your top talent. It's not always the best strategy to bring people in from the outside and have your top brass with very little product knowledge.


  9. Helpful (3)

    "Working at Dealertrack has been wonderful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time (More than a year)

    Pros

    I love this company and what it has to offer to it's employees. The people are all very friendly and there is a lot of opportunity for growth. They also do a lot of fun team building exercises as well!

    Cons

    SAP system can be a bit of a pain with requesting time off and not much sunlight in the office, but that will all soon change with the new office that is being built :)

    Advice to Management

    No advice, I'm very happy with the way things are being ran in my department.


  10. Helpful (2)

    "Great Company with an Awesome Culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    From the first day I started working in the office, the entire staff has been helpful, friendly and extremely welcoming. The atmosphere is very laid back, fun and collaborative. The 2 offices I have worked/trained at offer different perks such as yoga classes, chair massages, coffee/tea bars and organic kitchens. The training was very hands on and educational and there is plenty of opportunity for growth within the company!

    Cons

    I haven't experienced anything negative.


  11. Helpful (7)

    "Amazing coworkers but very low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Title Vault Agent in Sacramento, CA
    Current Employee - Title Vault Agent in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people in my department are very laid-back and nice.

    Cons

    The work is very repetitive and boring. There is very little chance to grow or get promoted. The pay us also on the low end.

    Advice to Management

    Even though a job doesn't required a degree, the workers should be rewarded for their hard work with a raise in salary or a bonus of some sort. Give incentives to the workers so they will perform their best.



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