Dean & DeLuca Reviews | Glassdoor

Dean & DeLuca Reviews

Updated April 16, 2019
71 reviews

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2.2
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Justin P. Seamonds
16 Ratings

Employee Reviews

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Pros
  • "A few good people that can be lifelong friends" (in 4 reviews)

  • "Discount on good food and products" (in 3 reviews)

Cons
  • "low pay not enough to buy lunch here" (in 5 reviews)

  • "Upper management was awful at this location" (in 4 reviews)

More Pros and Cons

  1. "Assistant General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Leawood, KS
    Former Employee - Assistant General Manager in Leawood, KS
    Recommends
    Positive Outlook

    I worked at Dean & DeLuca full-time (More than a year)

    Pros

    Great company that is growing really fast. They are doing so many cool things with new products, new stores, celebrity endorsements and sponsorship's.

    Cons

    It's retail/hospitality... You will work weekends, holidays and nights.

    Advice to Management

    Keep up the good work!


  2. "Dean & DeLuca"

    StarStarStarStarStar
    Current Employee - Front End Cashier
    Current Employee - Front End Cashier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dean & DeLuca part-time (More than 3 years)

    Pros

    You work with some good people, coworkers are delightful people.

    Cons

    Management tends to treat people as if they are robots, constantly increasing work but not increasing pay.

  3. "Financially defunct with inept senior management that doesn't take the time to be involved"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Washington, DC
    Current Employee - General Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dean & DeLuca full-time (More than a year)

    Pros

    Great reputation and loyal customers

    Cons

    Inept senior management
    High turnover in upper management
    Can't manage cash flow and pay vendors
    A morally corrupt value system

    Advice to Management

    Get a clue! You actually have to spend time in stores and know how the systems work to be effective leaders!


  4. "Supervisor"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dean & DeLuca full-time

    Pros

    Nice people and decent food.

    Cons

    No clear business direction, very unorganized, low pay.


  5. "Sales Associate/Cashier"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wichita, KS
    Former Employee - Anonymous Employee in Wichita, KS
    Doesn't Recommend

    I worked at Dean & DeLuca part-time (More than a year)

    Pros

    Supervisors and managers were great to work with and were truly great people who wanted one to succeed.

    Cons

    Unfortunately, there was new management and things took a turn for the worse (insane micro management, pointless meetings, witnessed clear favoritism and overall "fake" attitude.


  6. "Horrible management."

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in New York, NY
    Former Employee - Sales Associate/Cashier in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dean & DeLuca full-time (Less than a year)

    Pros

    Pay is alright. Could be better.

    Cons

    Fake attitudes from coworkers, people getting fired left and right. Horrible management. Job has no kind of stability. This place makes a lot of money and the employee bathroom is a wreck, the employee locker rooms are stinky.


  7. "Food Icon"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dean & DeLuca full-time (More than 3 years)

    Pros

    Great staff, great customers, crazy busy location

    Cons

    Unfortunately the future is in doubt

  8. Helpful (1)

    "Terribly managed from the top down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wichita, KS
    Former Employee - Anonymous Employee in Wichita, KS
    Doesn't Recommend
    Negative Outlook

    I worked at Dean & DeLuca full-time (More than a year)

    Pros

    None! I would not recommend anyone work there.

    Cons

    No accountability, low morale, unqualified and unprofessional managers, negative environment, constantly changing senior management, company not in touch with customers and current trends and not able to make changes, technology from the 1980s, three CEOs in 2 years, stores closing, layoffs, etc. Company will not be around for much longer.


  9. Helpful (1)

    "Appreciate the opportunity and learn as much as you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dean & DeLuca full-time

    Pros

    It can be very rewarding working at one of the most iconic brands in NYC. There is a never ending opportunity to learn if you actually want to.

    Cons

    The leadership and direction of the company leadership is beyond inconsistent. I know they have a history of peaks and valleys, but they seem to have lost their way for a few years now. Not nearly enough focus on what drives the brand and that is hiring, training and developing really strong teams and following that up with genuine sense of appreciation.


  10. "Good company"

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    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dean & DeLuca part-time

    Pros

    Good benefits, long shifts, good managerial staff, friendly coworkers and managers, great employee discount.

    Cons

    You work through lunch and way past dinner time because of how the shifts are scheduled.