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Debenhams

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Debenhams Employee Reviews about "credit cards"

Updated Dec 2, 2021

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Found 3,558 of over 4K reviews
3.5
59% Recommend to a Friend
Debenhams CEO Sergio Bucher
55% Approve of CEO

Found 53 of over 4K reviews

3.5
59%
Recommend to a Friend
55%
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
838 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management led me to not be able to fulfil half of the responsibilities of my position.(in 326 reviews)
  • "Low pay (maybe as I started as entry level and had low negotiation power.)(in 248 reviews)
  • "managers were rude and demanding(in 151 reviews)
  • "Company expect you to be available whenever suits them and work long hours often missing your breaks.(in 109 reviews)
  • "No training was given so you have to rely on your coworkers to help you.(in 80 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "credit cards"

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53
  1. 4.0
    Former Employee, more than 3 years

    Had its ups and downs

    Dec 31, 2019 - Part-time Sales Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good staff discount The people you work with

    Cons

    Constant pressure to open up store branded credit cards Management never listen or ask the opinion of floor staff before making radical changes

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  2. 2.0
    Current Employee, more than 1 year

    Shocking

    Feb 10, 2020 - Restaurant Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount cards available to staff. Food sampling each seasonal menu change.

    Cons

    Unorganised, rampant bullying, lazy management, nobody knows what they're doing. Store managers are late at paying or more than often get people's payslips wrong on purpose to make up for their overspending. They dock half an hours pay if you're late by a second and can also refuse to pay if you forget to sign in or sign out. No staff benefits unless you take a certain bus firm or live in central London or something. No free or discounted meals unless you use their store cards which are either credit cards or a card you have to top up yourself...

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  4. 3.0
    Current Employee, more than 1 year

    Travel Money Adviser

    Mar 17, 2019 - Anonymous Employee in Chester, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good breaks Fantastic Team Easy job Good staff discount

    Cons

    Cliquey management Too much focus on selling Credit Cards with too little focus on customers Zero job progression Very poor training - left to own devices and very little support from management.

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    1 person found this review helpful
  5. 1.0
    Current Employee, more than 1 year

    Worse experience ever Toxic place to work

    Oct 13, 2019 - Sales Associate in Leeds, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None at all staff discount is ok but nothing great positive friendly staff that’s it

    Cons

    No wonder debehamms are closing managment treat staff no respect bullies it’s all about money and selling the store credit cards

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    1 person found this review helpful
  6. 2.0
    Former Employee, more than 1 year

    A Lot of Pressure.

    Apr 16, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount is good, however goes down at 18 where as pay only goes up at 21.

    Cons

    PRESSURE on selling Debenhams Master cards. Say they are customer focused but criticise employees who do not open a certain amount of credit cards - even if under 18. Very serious atmosphere, one minor thing goes wrong and it is the end of the world. Lack of team morale.

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    2 people found this review helpful
  7. 1.0
    Former Employee, more than 3 years

    Awful company to work for

    Oct 7, 2017 - Sales Adviser 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only good thing about working at debenhams was the people I worked with I.e. on the floor

    Cons

    The cons are too numerous to list. Supervisors and managers don't care about you shift availability and change Rotas without consultation. The pay is poor for the pressure to get accounts (sell credit cards) and the standards they expect. Paper rotas are still used and as such I was underpayed on several ocasions and by several hundred pounds and this took months to get back.

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  8. 5.0
    Former Employee, less than 1 year

    Sales associate

    Jul 3, 2021 - Sales Associate in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary was good and shift patterns were good.

    Cons

    Management was too focused on Debenhams credit cards

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  9. 1.0
    Former Employee, more than 1 year

    terrible company to work for

    Dec 29, 2020 - Sales Advisor in Leeds, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    interview process okay job relatively simple

    Cons

    horrible management pressuring you to sell credit cards to vulnerable people lack of racial diversity in management

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  10. 3.0
    Current Employee, more than 1 year

    Good

    Oct 18, 2019 - Sales Advisor in Welwyn, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good staff discount. Nice work environment.

    Cons

    Bad management. Constant pressure to sell credit cards and emails.

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  11. 5.0
    Former Employee, more than 5 years

    Good

    Nov 25, 2022 - Visual Merchandiser 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff discount Shift patterns (weekdays only) Staff friendships Creative freedom

    Cons

    Pressure to open store credit cards and unfair penalties if targets were not met No investment in equipment for displays and outdated technology

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