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Debenhams Employee Reviews about "friendly staff"

Updated Nov 11, 2021

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Found 3,558 of over 4K reviews
3.5
59% Recommend to a Friend
Debenhams CEO Sergio Bucher
55% Approve of CEO

Found 271 of over 4K reviews

3.5
59%
Recommend to a Friend
55%
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
838 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management led me to not be able to fulfil half of the responsibilities of my position.(in 318 reviews)
  • "Low pay (maybe as I started as entry level and had low negotiation power.)(in 248 reviews)
  • "managers were rude and demanding(in 152 reviews)
  • "Company expect you to be available whenever suits them and work long hours often missing your breaks.(in 107 reviews)
  • "No training was given so you have to rely on your coworkers to help you.(in 76 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "friendly staff"

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271
  1. 4.0
    Former Employee

    Good but short sadly

    May 17, 2021 - Sales Advisor in Aberdeen, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Welcoming and friendly staff who I felt comfortable asking questions

    Cons

    It is no longer operating

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  2. 3.0
    Former Employee

    Ok

    Jun 12, 2021 - Sales Adviser in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff members were kind and friendly

    Cons

    Basic pay and Very little rewards

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  4. 1.0
    Former Employee, less than 1 year

    Glad to get out, dreaded going in for every shift

    Sep 18, 2019 - Christmas Temp Customer Assistant, Oxford Street in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Shifts can be great if the staff on duty are friendly with you.otherwise its long and crappy till you leave. Good air con in the staff canteen room. Vending machines in the staff room. It helps if you make friends with the staff as they are the only ones who really will be willing to show u how to do things. Peak time makes hours go fast

    Cons

    Supervisors/managers worse than one another in terms of just being mean or ignoring you completely, belittling you. Constantly at you for not getting enough credit cards signed up. Poor management on shop floors, was often left in the changing room for hours on ends, also some staff didnt have to do changing rooms and stayed on tills if they were know for getting people to sign up to the credit cards, which is out of order and unfair on the rest. It was like a competition to see which floor could get more cards signed up, seemed like the only important thing.little flexibility with shifts. Managers are know for being rude and having their own cliquel. Theyre nice to you on day one and thats it, afterwards they try to avoid you when on shop floors and speed through checking everythings tidy just incase ceo comes in, then they go straight back up without acknowledging staff. Senior sales advisors can take advantage, they sent me to take rails of clothing to another floor on my first week without giving me the chance to ask how/where i can do this. They said just find someone else to take it down with, and ofcourse it was peak time so no one was available. I had to ask someone from a DIFFERENT shop floor alltogether who aslo agreed it was harsh of the senior sales advisor to ask this of me in the way she did. first and last time i ever worked in retail Also bullying amongst some sales advisors on shop floor, making individuals very upset,was almost like school all over again.

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  5. 4.0
    Former Employee, less than 1 year

    Nice Company

    Sep 27, 2018 - Sales Associate in Scunthorpe, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Generally friendly and supportive staff - Good Pay - Each day was different regarding what you were doing - Nice work environment and atmosphere around Christmas was great. - Shifts fit around you (college, uni etc) and we’re flexible

    Cons

    - Occasionally senior or long term staff were impatient with new staff who were unfamiliar with processes (such as tills) - Training felt inadequate. It took us a while to get used to things (or teach ourselves)

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  6. 4.0
    Current Employee, more than 8 years

    Senior stockmovent

    Oct 9, 2015 - Senior Sales Advisor in Redditch, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff are friendly and great to work with they are like family

    Cons

    There alot put on you and can sometimes get stressful

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  7. 3.0
    Former Employee, more than 3 years

    High pressure no rewards

    Jun 30, 2021 - Supervisor in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff was friendly and welcoming

    Cons

    Bad work life balance Lots of very hard work with little to no appreciation.

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  8. 1.0
    Former Employee

    Sales Assistant

    Jan 19, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The other Christmas staff were really nice and friendly that’s about the best thing I experienced

    Cons

    Very unprofessional, never seen something so poorly organised, never received some training even tho I was on a 20 hour a week contract, the full time staff were very rude and nasty to the part times and there was a number of times they were overheard talking about us

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  9. 4.0
    Former Employee, less than 1 year

    Amazing

    Jan 10, 2022 - Customer Service in Belfast, Northern Ireland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff were very friendly and helpful

    Cons

    Town was hard to access for transport too and from

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  10. 4.0
    Former Employee

    Great experience

    Oct 13, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You are assigned to one department so you get to know it very intimately and gain a fair bit of knowledge quickly. Most members of staff are friendly and will continue to help you greatly throughout your time there. I was there for 2 years as my first job and as far as experiences go, it was a good one.

    Cons

    Sometimes they can pressure you beyond comfort to get you to commit to overtime which caused some stress regarding examination times.

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  11. 3.0
    Former Employee, less than 1 year

    Good

    Jan 18, 2022 - Sales Advisor in South Wimbledon, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff are friendly and welcome you into the team with open arms

    Cons

    As a 19-year-old I was only getting paid minimum wage

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