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Debenhams Employee Reviews about "staff discount"

Updated Nov 30, 2021

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Found 3,558 of over 4K reviews
3.5
59% Recommend to a Friend
Debenhams CEO Sergio Bucher
55% Approve of CEO

Found 182 of over 4K reviews

3.5
59%
Recommend to a Friend
55%
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
838 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management led me to not be able to fulfil half of the responsibilities of my position.(in 326 reviews)
  • "Low pay (maybe as I started as entry level and had low negotiation power.)(in 242 reviews)
  • "managers were rude and demanding(in 149 reviews)
  • "Company expect you to be available whenever suits them and work long hours often missing your breaks.(in 111 reviews)
  • "No training was given so you have to rely on your coworkers to help you.(in 79 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "staff discount"

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182
  1. 2.0
    Current Employee, more than 3 years

    Up's and Down's- Ultimately not worth the money.

    Jul 25, 2014 - Senior Sales Assistant in Edinburgh, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly staff, good working hours, Great team spirit from those beneath senior management, Tasks were not too complicated, time off policies fairly clear. Staff nights out at Christmas were fun (could do with another in summer perhaps) I must say I worked in two stores and enjoyed my experiences in Livingston over Edinburgh. Sales managers often seamed to stick by there staff which was wonderful but this was not across the board. I know some colleagues had the opposite happening.

    Cons

    Too little staff to operate a store to maximum potential. More money spent on making store look pretty than paying for staff to keep the exceptionally high standards up meaning I often felt overworked and stressed. Focus on accounts at expense of customer happiness, A very pushy attitude towards selling them. Little expert training on specific departments led to only certain people to be trusted with specific tasks such as merchandising meaning that they had more to do in less time and were over worked. The pay does not reflect the work. Though the tasks are not always complicated the work load itself is very heavy with a lot to do on a daily basis, constantly going into sales (annoyance of how certain items are selected not always clear with ticketing and meaning we have to destroy nicely made departments for the sake of a few days). Further more the benefits such as staff discount are not as good as in some other stored.

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    1 person found this review helpful
  2. 1.0
    Former Employee, less than 1 year

    probably the worst job ive ever had

    Sep 25, 2020 - Sales Assistant in Clapham Junction, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    colleagues on the same level are nice and the staff discount is okay

    Cons

    The management team treats the staff horribly they are practically slave drivers

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  4. 1.0
    Current Employee, more than 8 years

    Career suicide and company surviving on a wing and a pray without a true focus or drive.

    Jul 1, 2014 - Assistant Merchandiser in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most of the people who work there are fantastic and that is what makes it a great place to work. The location of the offices are great. Staff discount is good which is normally 25% off the sale price and occasionally this goes up to 35% during near xmas.

    Cons

    They reward people who join the company but once you have been there they take you for granted. Lack of basic visual standards in some stores (which is depressing when you see your product badly displayed and you then understand why it isn't selling) Elsewhere some decisions are made that can make no sense and down to personal whim while not commercial. We have big new offices which are unfortunately cold as everything is white. If you see the way other tenants had done the floors in the rest of the building is makes our look staid. No pictures are allowed up on the walls and management do desk checks to see how tidy they are with comments made.

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    1 person found this review helpful
  5. 3.0
    Former Employee, more than 1 year

    Great teams, however some departmental managers need to be given the shove!

    Nov 16, 2014 - Customer Services Supervisor in Winchester, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Was great to work across the different departments, to receive a higher rate of pay for working sundays and to have the option of buying shares after the first year with the company. Debenhams also offer a generous staff discount scheme and a higher wage for being the in-store first aider.

    Cons

    The training opportunities were ok - they offered me first aid training, customer service training etc. However, there was one particular departmental manager who should not of been working there - she was rude to the point that I left soley because of her. The rest of the team were fab.

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    1 person found this review helpful
  6. 3.0
    Former Employee

    Good team, poor management

    May 13, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great staff discount and a real community spirit amongst coworkers

    Cons

    Management detached from shop floor workers

    Continue reading
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  7. 2.0
    Current Employee, more than 1 year

    sales advisor

    Apr 5, 2017 - Sales Advisor in Livingston, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    staff discount is ok a 25% but only if you take a staff card. company has a good progression scheme.

    Cons

    management team concentrate totally on account card targets. to much pressure on staff for account cards. not nearly enough training.

    Continue reading
    1 person found this review helpful
  8. 4.0
    Current Temporary Employee

    great

    Apr 1, 2021 - Sales Advisor in Plymouth, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fun and busy and lots to do all the time and staff discount

    Cons

    occasionally poor management and lack of incentives

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  9. 2.0
    Current Employee, more than 3 years

    Ok

    Mar 20, 2020 - Retail Sales Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff discount Is great and knowing the sales

    Cons

    Work environment isn’t great as a lot of favouristm which causes issues between staff members. Under staffed and can be quite difficult accommodating change of circumstances

    1 person found this review helpful
  10. 3.0
    Former Employee, more than 1 year

    .

    Feb 8, 2021 - Finance Manager in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good staff discount and sample sales

    Cons

    Poor management at the top

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  11. 1.0
    Current Employee, more than 1 year

    Poor organisation

    Apr 16, 2018 - Sales Associate in Carlisle, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff Discount was very generous and you were able to use it online on the concessions and makeup which makes up for the poor wages.

    Cons

    Management have a click, supervisors belittle you, they only care about accounts, they have a short memory and they mess you around and management have no communication skills. They will run the company into the ground.

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