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Debt Advisors of America

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Debt Advisors of America

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Debt Advisors of America Reviews

3.9
69% Recommend to a Friend
3.9
69%
Recommend to a Friend

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Finance

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Pay is great, a lot of extra incentives!(in 4 reviews)
  • "Management is always there to help if needed.(in 3 reviews)
Cons
    There are no cons to display at this time.
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Found 26 of over 26 reviews

Updated Jul 18, 2023

    1. 5.0
      Jul 18, 2023
      Anonymous Employee
      Current Employee, more than 3 years
      San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      DAA is all around a fantastic work place, with managers who care about reps succeeding. They offer full benefits, fun lunches, company parties, and so much more. As any phone sales rep, you would not be disappointed.

      Cons

      I do not have any at this time

      1. 2.0
        Feb 23, 2023
        IAPDA Certified Debt Specialist
        Current Employee, less than 1 year
        San Diego, CA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        schedule options, benefits, remote positions

        Cons

        Favoritism with lead distribution, they do mailer leads only. These letters lead the potential client to believe it is a collection letter from either Wells Fargo, Discover, Capital one, and Chase. So that being said be ready to deescalate from the open of the 1-maybe 3 leads you will get every 2 days or so. You will make $1950 semi monthly they claim to pay commission every pay period and it is 100% not attainable! You will be lucky to get 3-7 inbounds per week . The training is the Worst I have ever seen you have to just figure it out as you go.

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        1. 5.0
          Feb 9, 2023
          Recruiter
          Current Employee, more than 3 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          -Staff is supportive -Coworkers are caring and encouraging -Fun work events -Great pay -Benefits

          Cons

          No cons at this time

          1. 1.0
            Feb 8, 2023
            Senior Debt Specialist
            Former Employee, less than 1 year
            San Diego, CA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            You’ll meet great reps at the company but that’s about it

            Cons

            Run if they tell you, ‘They pay the best in the industry.’ That couldn’t be further from the truth! You’ll have to work 6-7 days a week just to make a decent living. This company also used intimidation and threats as a tool to enhance reps performance. Bullying by upper management and reps was a regular occurrence as well. I watched two women I worked with leave because of the harassment they were receiving from people in the company. The turnover is so bad they can’t keep employees more than a couple of months. Long story short…DONT WASTE YOUR TIME WITH THIS COMPANY!

            1
            1. 2.0
              Jan 19, 2023
              Sales Associate
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great company, money is good.

              Cons

              My manager was egotistical jerk.

              1. 5.0
                Dec 27, 2022
                Certified Debt Specialist
                Current Employee, more than 3 years
                San Diego, CA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                I've been working for DAA for almost 3 years. We've seen a lot of change during my time here, but it has ultimately all been for the best. I genuinely feel that management and HR care about me as an employee and go above and beyond to make me feel that I matter. The comp plan is beyond fair for those willing to work hard.

                Cons

                The communication wasn't great for a while, but it has improved dramatically in the last year.

                1. 5.0
                  Nov 25, 2022
                  Debt Specialist
                  Current Employee, more than 3 years
                  San Diego, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good benefits- gympass, incentives, etc Great pay More leads than I've seen other places

                  Cons

                  Working with multiple CRMs can get confusing at the start, but once you get used to it it's easy enough

                  1. 5.0
                    Nov 11, 2022
                    Debt Specialist
                    Current Employee, more than 1 year
                    San Diego, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    I have worked at several debt settlement companies and Debt Advisors is by far the best of all of them. The lead flow is consistent, the pay is better than any other company out there and the managers are awesome. Thanks Shawki and Kendra! I feel like the company cares about my success and I’m happy to go to work everyday.

                    Cons

                    Nothing bad to say for me.

                    1
                    1. 1.0
                      Nov 9, 2022
                      Staff Accountant
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Honestly the only pros are a descent base pay.

                      Cons

                      Long hours including weekend work to even get close to numbers they expect us to hit. Their mailers they send out to consumers is dishonest scare tactics to get people to call in. People think they are being sent to collections. Very negative dishonest business practices.

                      1. 5.0
                        Oct 17, 2022
                        Debt Advisor
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        great work to work at

                        Cons

                        no cons at all good money

                        1
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                      Debt Advisors of America Reviews FAQs

                      Debt Advisors of America has an overall rating of 3.9 out of 5, based on over 26 reviews left anonymously by employees. 69% of employees would recommend working at Debt Advisors of America to a friend and 73% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Debt Advisors of America employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Debt Advisors of America. This rating has decreased by -10% over the last 12 months.

                      69% of Debt Advisors of America employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Debt Advisors of America 3.9 out of 5 for work life balance, 3.8 for culture and values and 4.0 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Debt Advisors of America to be management, benefits, career development and the cons to be diversity and inclusion, workplace.

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                      Glassdoor has 26 Debt Advisors of America reviews submitted anonymously by Debt Advisors of America employees. Read employee reviews and ratings on Glassdoor to decide if Debt Advisors of America is right for you.