Deckers Brands Reviews | Glassdoor

Deckers Brands Reviews

Updated June 12, 2017
131 reviews

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Full-time Part-time

3.6
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Dave Powers
24 Ratings

131 Employee Reviews

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Pros
Cons
  • Difficult work/life balance with work winning (in 7 reviews)

  • No room for growth, development plans, training or help getting to the next level (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "dont work at ugg australia in woodbury commons, central valley, ny"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Sales in Central Valley, NY
    Former Employee - Floor Sales in Central Valley, NY
    Doesn't Recommend

    Pros

    30 percent off in store purchase and 50 percent plus 20 percent (not 70%) for online purchase to be honest after the discount there is nothing good about working for this company

    Cons

    at the ugg australia store in woodbury you see many people come and go. its a small store where you only need about 20 people including management. the store manager and assistant manager are very disrespectful. the office door is paper thin so when they speak about people you can hear the whole converstation. its very sad. they are very unhappy people who work there and caused one assistant manager to quit and from the time i started up until today 13 people have quit. because of the way management treated them.

    Advice to Management

    learn to treat people better and give them more respect. if you have a problem with someones work dont talk about them to regular employees just tell that person directly.


  2. Helpful (5)

    "Unprofessional management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Flagstaff, AZ
    Former Employee - Anonymous Employee in Flagstaff, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    employee discount if you got one, bonus if you got one

    Cons

    poor communication from management. Evaluations are not given continuously, more is expected of us each day and management is never happy with the results. Lack of training.

    Advice to Management

    Set some expectations for new employees coming in, train them well and they will make you successful. Executive management needs to pay more attention to the front line employees and what they do for Deckers Outdoor Corp, respect your employees.


  3. Helpful (8)

    "Horrible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Goleta, CA
    Former Employee - Anonymous Employee in Goleta, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Deckers Brands full-time

    Pros

    Fast in Hiring. Went through 3 interviews with the department head, HR and director, got brought on board within a month.

    Cons

    Fast in firing. Their lack of experience of training people, the incompetence of their department head. Had a very manipulative trainer who did not know how to train you, instead everything you did became wrong. Instead of giving you a little bit more time to learn everything, they fired you in 3 weeks. Among those 3 week I was sitting with different departments for 2 weeks so I really had been "trained" for a week, then they decided you were not a good fit and fired you.

    Advice to Management

    Give people more time to learn your company, your culture, your system etc. before you made that cold blooded decision.


  4. Helpful (8)

    "A company full of finger-pointers with no work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Goleta, CA
    Current Employee - Anonymous Employee in Goleta, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Deckers Brands full-time (More than a year)

    Pros

    The company seems to understand the necessity to have a work/life balance, they simply have not acheived it. A few of the people are a joy to be around.

    Cons

    High turnover, lack of defined process for almost anything, large amount of people that will backstab and throw you under the bus in a heartbeat.

    Advice to Management

    There are too many of you. About 10% of you are competent, the rest are just there with their feet kicked up completely full of themselves.


  5. Helpful (1)

    "Happy to have moved on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with product that I love and in an industry I love, collegial feeling in office

    Cons

    No work/life balance, executive team is out of touch with needs of employees, no professional development opportunities, culture of company being ruined by executive team

    Deckers Brands Response

    Feb 5, 2016 – Internal Communications Manager

    Thank you for your feedback. I'll be sure to share appropriately.


  6. Helpful (5)

    "Stay away"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good boot. reasonable paid and hours. Great people. Very slow during non peak times. Very creative work environment and flexible execution standards

    Cons

    Management treats people poorly. Very disrespectful, and unprofessional. Upper level management has no clue. HR is not there to help you, but to protect the brand.

    Advice to Management

    Spend money investing into the infrastructure of your stores. Change field level management. Try to keep good talent when you have it. Increase the level of talent running your stores, invest in professional training for your teams.


  7. Helpful (1)

    "Customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Deckers Brands full-time (Less than a year)

    Pros

    Horrible place to work!

    Cons

    Director does not know what she is doing. Employees act as if they're in high school. Drama drama drama!

    Deckers Brands Response

    Feb 28, 2017 – Internal Communications Manager

    We strive to continue to be a great place to work and appreciate you taking the time to submit your feedback.


  8. Helpful (3)

    "This company is a joke!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UGG Sales
    Current Employee - UGG Sales
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay is good for a retail sales position.

    Cons

    Management is a joke. Catty 40 somethings who have no business in leadership positions. For the entire time you're working, they're on your back. Let us breath and maybe we'd be a little more motivated to go "above and beyond". But they don't so we aren't. And that's just store management...it gets worse the higher up the ladder you go.

    This is hands down the worst job I've ever had!

    Advice to Management

    Get out so competent people can take over.


  9. Helpful (1)

    "Listen to associates...WE HELP YOU"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great pay
    Easy Job
    Great team (associate wise)

    Cons

    Management doesn't care.
    Store Manager has no clue what happens in the store.
    Managers act like thejob is a high school!!!

    Advice to Management

    Take some type of survey or ask associates whats happenin in the stre because those who have power DON'T deserve it!!!


  10. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deckers Brands full-time (Less than a year)

    Pros

    The holiday allowance were good ,The store manager did support the best as they can to sales associate , use to be good plan for health plan for staff but changed now

    Cons

    There had no support from the back office to front line , no Communication from back office to front line , very low manpower support , even though u did a good job there had no appreciate , very low commission

    Advice to Management

    Please Communication more with the front line staff not just only the management staff , the staff didn't know what the company doing , the management staff just do whatever they think but never think about the staff needs

    Deckers Brands Response

    Sep 22, 2015 – Internal Communications

    Thank you for your helpful feedback. We are always looking for ways to improve and will look into this matter and address.


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