Defense Finance and Accounting Service Reviews | Glassdoor

Defense Finance and Accounting Service Reviews

Updated February 17, 2017
126 reviews

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Full-time Part-time

3.5
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126 Employee Reviews

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Pros
Cons
  • Hard to move around to other positions, beauracratic, difficult to advance (lack of promotion potential) (in 3 reviews)

  • Large company that is slow to change in every way (in 3 reviews)

More Pros and Cons

  1. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Cleveland, OH
    Current Employee - Senior Systems Analyst in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at Defense Finance and Accounting Service (More than 3 years)

    Pros

    Awesome work/life balance, great training and advancement opportunities

    Cons

    Suffers from some of the bureaucracies found in government, very slow to change.


  2. "Pay Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Military Pay Technician in Newport News, VA
    Current Employee - Military Pay Technician in Newport News, VA
    Recommends
    Positive Outlook

    I have been working at Defense Finance and Accounting Service full-time (More than 3 years)

    Pros

    Face paced environment with good mix of processing and customer service

    Cons

    Multiple outdated information and processing systems make workload completion frustrating

    Advice to Management

    Merge all systems into one


  3. "Not the Best Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Clerk in Columbus, OH
    Former Employee - Accounting Clerk in Columbus, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at Defense Finance and Accounting Service full-time (Less than a year)

    Pros

    Work/life balance; vacation and sick leave; salary; telework (working from home).

    Cons

    The training is horrendous; the average tech works from home 3 to 4 days a week and when someone is asked to come in to train a new tech, you would think you're watching a tragic scene in a play. Employees have a false sense of entitlement. Lack of upward mobility, especially if you're not a veteran and you don't play into their "politics."

    Advice to Management

    When multiple employees are complaining about the same issues, please have some consideration and look it. There's a reason why your agency has low employee satisfaction and why your branch has a high turnover rate. Hence the many people moving to other branches or switching to a different agency all together. Consider trying to recruit employees who have an interest in STAYING in their position for at least a few years.


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  5. "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant
    Former Employee - Accountant
    Doesn't Recommend
    Negative Outlook

    I worked at Defense Finance and Accounting Service full-time (More than 5 years)

    Pros

    It is a secure position as long as one does his/her work.

    Cons

    One will not get rich and promotions are a little political.
    .

    Advice to Management

    Judge people on performance


  6. "Could be so much better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Technician in Limestone, ME
    Current Employee - Accounting Technician in Limestone, ME

    I have been working at Defense Finance and Accounting Service full-time (More than a year)

    Pros

    Good Pay / Benefits
    Promotion Potential

    Cons

    Leadership is almost non-existent in upper management.
    Low moral
    Short notice overtime requirements

    Advice to Management

    Train your supervisors!


  7. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Neutral Outlook

    I have been working at Defense Finance and Accounting Service full-time (More than 5 years)

    Pros

    Great Benefits, flex time, good people

    Cons

    The career experience is what you make it. Promoting system is through competitive selection.

    Advice to Management

    Mentor


  8. "Each branch is different probably"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Systems Tech in Indianapolis, IN
    Former Employee - Financial Systems Tech in Indianapolis, IN
    Recommends
    Neutral Outlook

    I worked at Defense Finance and Accounting Service full-time (More than a year)

    Pros

    Great benefits. Lots of opportunities for training and continuing education.

    Cons

    Re-organization happens too often. Too top heavy. Meetings to plan the next meeting and no time to work between all the meetings.

    Advice to Management

    Making changes just to make them, without understanding the history or purpose of why a system or process is in place in the first place is quite possibly the least productive thing management does, next to meetings.


  9. "Civilian Payroll Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Civilian Pay Technician in Denver, CO
    Former Employee - Civilian Pay Technician in Denver, CO
    Recommends

    I worked at Defense Finance and Accounting Service full-time (More than 10 years)

    Pros

    Good work experience opportunities to advance and continue my education pleasant work environment

    Cons

    A bit of favoritism in the work place. Not as easy to advance if you don't have veteran's preference

    Advice to Management

    Make it easier to come back to work as a reemployed annuitant with 23 years of experience.


  10. "AP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Great benefits great chance to grow within

    Cons

    too many employees not enough work


  11. Helpful (1)

    "Contact Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contact Center Representative in Cleveland, OH
    Former Employee - Contact Center Representative in Cleveland, OH
    Recommends
    Positive Outlook

    I worked at Defense Finance and Accounting Service (More than 10 years)

    Pros

    Federal Government with excellent benefits.

    Cons

    Too stringent on background checks on low level employee. GS 4 thru GS 7.

    Advice to Management

    none



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