Del Frisco's Restaurant Group Reviews | Glassdoor
Del Frisco's Restaurant Group Reviews
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    Del Frisco's Restaurant Group Reviews

    Updated May 24, 2017
    128 reviews

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    Full-time Part-time
    3.6
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
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    Norman Abdallah
    7 Ratings

    128 Employee Reviews

    Sort: Popular Rating Date
    Pros

    • They offer great benefits for their employees (in 11 reviews)

    • Great company, lots of potential to move up a and good money (in 7 reviews)

    Cons

    • If I had to choose one, I would say long hours as with any job in hospitality (in 11 reviews)

    • Managers don't care about work/life balance (in 6 reviews)

    More Pros and Cons

    1. "Great Atmosphere"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Server in Providence, RI
      Current Employee - Server in Providence, RI
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Del Frisco's Restaurant Group full-time (More than a year)

      Pros

      Learn a lot & the people are very smart

      Cons

      Interview / application / training process is very tough

    2. "Great Management"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Server in North Bethesda, MD
      Current Employee - Server in North Bethesda, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Del Frisco's Restaurant Group part-time (Less than a year)

      Pros

      The managers are solid
      Work is great during the busy season
      Friendly work environment

      Cons

      The slow season is SLOW
      People tip poorly in Bethesda

      Advice to Management

      Keep up the good work! You guys are the best management team I've ever had the pleasure of working for. Do right and feed every man.

    3. "Great Company"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in Irvine, CA
      Former Employee - Server in Irvine, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Del Frisco's Restaurant Group part-time (More than a year)

      Pros

      Will promote from within. Great training. Good money.

      Cons

      Nothing really. Normal restaurant BS.

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    4. "Can be good money, but not worth it"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in The Woodlands, TX
      Former Employee - Server in The Woodlands, TX
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Del Frisco's Restaurant Group part-time (Less than a year)

      Pros

      High end, good tips usually, nice restaurant

      Cons

      Terrible management, favoritism is unreal, if you have a problem absolutely nothing will be done about it, one managers are straight bullies

      Advice to Management

      When an employee comes to you looking for a solution, don't tell them you'll take care of it and then do nothing.

    5. Helpful (1)

      "Del Frisco's Bar n Grill Santa Monica- don't work there."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in Santa Monica, CA
      Former Employee - Server in Santa Monica, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Del Frisco's Restaurant Group full-time (Less than a year)

      Pros

      Co-workers for the most part were good people. There were some bad apples of course. They thought they were God's gift to Earth when in reality they were weird, sad little people.

      Cons

      Clientele was horrible. Mostly tourists during the busy season. Wouldn't tip and would run you ragged. Management wasn't great either. Constantly watching and nitpicking.

      Advice to Management

      Nothing. They wouldn't take any advice anyway.

    6. Helpful (1)

      "Server"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Server; Trainer in Boston, MA
      Current Employee - Server; Trainer in Boston, MA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Del Frisco's Restaurant Group full-time (More than 3 years)

      Pros

      The environment is upbeat and awesome. You work alongside most people who really "get it" and are passionate about the hospitality industry. The money is great and the guests are (usually) wonderful. The menu is amazing and makes things easy to sell. 401K is awesome too.

      Cons

      I work at the Boston Seaport location. Extreme favoritism on the floor plan and with pdrs (private parties). Mangers never make cuts in a reasonable amount of time and exploit servers by not valuing their time. Sidework is ridiculous and takes 1.5 - 2 hours to complete. Additionally, they rarely keep polishers/rollers on just to cut labor costs. Why pay someone minimum wage when they can make the servers stay an extra two hours and essentially not get paid for it?

      Advice to Management

      Go back to how we used to operate and hold people accountable. Stop hiring people who have no longevity and don't mesh with the passion behind the company. Listen to feedback from your FOH staff. Serious reconsideration needs to be given to the sidework required, the time it takes, and also our lack of polishers/rollers being scheduled. Be more aware of the law that states sidework should NOT take more than 20% of a server's time - and if it does, we should be paid minimum wage.

    7. "Bartender"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server/Bartender in Philadelphia, PA
      Former Employee - Server/Bartender in Philadelphia, PA
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Free Insurance after 2 years. Upward mobility.

      Cons

      Hours are really late tough for young kids but that's the nature of the business.

      Advice to Management

      Keep the employee 1st mentality that makes Dels one of the best places to work.

    8. "Decent job for some"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - I Am A Server in Nashville, TN
      Former Employee - I Am A Server in Nashville, TN
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Del Frisco's Restaurant Group full-time (Less than a year)

      Pros

      Their aren't too many pros with this company. The food is decent and most of the management and co workers are great.

      Cons

      Management
      No discounts
      Very low pay
      No work-life balance
      Way too many hours with low pay
      Tip outs even on cash tips

      Advice to Management

      Before the store opening, we were told that employees come first because if the employees are happy then the customers are happy. The managers at my particular store are great. However, the company as a whole needs to learn that their employees have families also. I guarantee you none of the corporate office work on holidays and yet almost all of the restaurants are open on holidays except Christmas. It wouldn't bother me as much but like with any other serving job, the pay is $2. Come on... It's 2016... Costs of living are so much higher and we can't live off of that. Yes we chose to do this but sometimes it's a last resort. Not only is it $2/h but they also tip out 20% of our tips and then tax our tips. It's awful.

    9. "Hostess"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Hostess in Fort Worth, TX
      Former Employee - Hostess in Fort Worth, TX
      Recommends
      Neutral Outlook
      Approves of CEO

      Pros

      Good pay, fun environment, always busy

      Cons

      Long hours, not as great since going corporate

    10. Helpful (1)

      "Upper management issues."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bar Manager in Washington, DC
      Former Employee - Bar Manager in Washington, DC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Del Frisco's Restaurant Group (Less than a year)

      Pros

      The Clientele was fun to work with, food was delicious, and the training program was well planned. Phenomenal general manager.

      Cons

      The worst year of my life. The upper management with this restaurant believed employees over their management team, has extreme favoritism, created an environment where it was toxic to come to work. The schedule you 55 hours a week at minimum and expect to work over 60 and sometimes near 70 with little appreciation.

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