Del Frisco's Restaurant Group Reviews | Glassdoor

Del Frisco's Restaurant Group Reviews

Updated August 11, 2017
135 reviews

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3.6
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Norman Abdallah
9 Ratings

135 Employee Reviews

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Pros
  • Great benefits including 401K (dollar for dollar matching), family meal and meetings before each shift (in 10 reviews)

  • Great company, lots of potential to move up a and good money (in 7 reviews)

Cons
More Pros and Cons

  1. "Love hate relationship"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Del Frisco's Restaurant Group part-time

    Pros

    Great team to work with that is very hands on.

    Cons

    Upper management needs improvement with responding to employee concerns and issues.


  2. "Great Benefits, Low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Del Frisco's Restaurant Group part-time

    Pros

    Benefits for hourly employees and Learning opportunities are frequent.

    Cons

    Work/life balance can be hard and hourly rate is low.

  3. "High turnout for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Del Frisco's Restaurant Group part-time

    Pros

    Coworkers feel like a family, flexible schedule, teamwork

    Cons

    Favoritism, management, micro managing, walking on eggshells whole shift

    Advice to Management

    Should probably stop talking behind your employees backs about how much you dislike them, and have a conversation about what needs to be improved instead, constructive criticism goes a long way. Don't belittle , treat others like human beings.


  4. "Excellent company but not perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in The Woodlands, TX
    Former Employee - Line Cook in The Woodlands, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Del Frisco's Restaurant Group full-time (Less than a year)

    Pros

    Fantastic training for openings
    Free meal or employee meal every day
    Large kitchen space
    Great recipes
    Truly team-oriented environment
    Quality focused
    Positive atmosphere most days
    Fast paced and usually busy
    Excellent training and presentations once again (The best I've ever seen for this industry)
    Acceptable pay

    Cons

    Okay Medical Benefits
    Lower management could use some better training for people skills
    Work/ Life balance can be hard to achieve
    Seems like they only hire good looking people (Seriously, almost everyone could be part time models)
    Employee recruiting is very aggressive and can come off as a little sleazy (Executives walking in to local competitors undercover and low key recruiting their workers)

    Advice to Management

    Improve your Benefits packages without cutting cost from other important factors, stop recruiting people in such a manner, you are a great company but that's not respectable in many people's eyes. Also, most of your chef's are immensely talented, but many lack social skills and patience that are necessary for this line of work.


  5. "Management - Both In House and Corporate Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Dallas, TX
    Former Employee - Server in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Del Frisco's Restaurant Group full-time

    Pros

    The hourly employees, both FOH and BOH staff, were easy to work with. Everyone was a team player and always willing to lend a hand when needed. The insurance for hourly employees is also very good.

    Cons

    Management is a joke. There was an issue with the way a manager was treating the employees and even after speaking to the other store managers and the regional director nothing was done. The manager continued making the environment so uncomfortable that in the short time I worked there more than 5 people quit because of this manager. There is no support from anyone that is not an hourly employee, its almost like once your on salary you forget about the little people.

    Advice to Management

    Listen to your employees and actually do something to fix the problem and you wouldn't lose good, valuable employees or have such a high turn over rate.


  6. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Del Frisco's Restaurant Group part-time

    Pros

    - nice price point
    - flexible hours
    - they feed you every shift
    - hip locations
    - amazing food

    Cons

    The sidework is absurd. Can take up to two hours after your cut to leave, which is crazy for a restaurant

    Advice to Management

    Hire someone extra for busy shifts like Friday and Saturday nights just for the ridiculous sidework.


  7. "Waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends

    I worked at Del Frisco's Restaurant Group full-time (More than a year)

    Pros

    Great benefits including 401K (dollar for dollar matching), family meal and meetings before each shift.

    Cons

    I was hired at the agreement to have Sundays off with my family I lived an hour away- so the hours aren't that made it hard. They didn't keep up their end of the bargain.

    Advice to Management

    Treat people like humans not robots.

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Del Frisco's Restaurant Group part-time

    Pros

    Excellent money
    Fun atmosphere
    Great People
    Great Food
    Great Wine

    Cons

    "The Playbook" kind of influences lazy serving.
    Over staffing happens.
    Over booking happens.

    Advice to Management

    If FEEDing your servers is so important than why do you put them in failing situations despite having the tools to avoid them at the start.


  9. "Hostess"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Del Frisco's Restaurant Group part-time

    Pros

    Good pay, friendly staff, easy work

    Cons

    Sometimes long shifts, no parking


  10. "Great Company, poor morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Del Frisco's Restaurant Group full-time

    Pros

    High prices menu
    good business
    tips are are generally good, assuming good service
    no late nights

    Cons

    Afternoon shifts are unreliable at best
    you never know how long you'll be at work in afternoon
    Must learn wine knowledge to make money
    Expect to be hungry during your shifts, food is provided for 'family meal' absolutely disgusting and you are not allowed to order off menu even at full price

    Advice to Management

    Make staff happier by providing good food (relatively speaking) and being more accommodating with schedule changes


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