Del Frisco's Restaurant Group Reviews | Glassdoor

Del Frisco's Restaurant Group Reviews

Updated May 24, 2017
128 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Norman Abdallah
7 Ratings

128 Employee Reviews

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Pros
  • They offer great benefits for their employees (in 11 reviews)

  • Great company, lots of potential to move up a and good money (in 7 reviews)

Cons
  • If I had to choose one, I would say long hours as with any job in hospitality (in 11 reviews)

  • Managers don't care about work/life balance (in 6 reviews)

More Pros and Cons

  1. "Great Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Providence, RI
    Current Employee - Server in Providence, RI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Del Frisco's Restaurant Group full-time (More than a year)

    Pros

    Learn a lot & the people are very smart

    Cons

    Interview / application / training process is very tough


  2. "Great Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in North Bethesda, MD
    Current Employee - Server in North Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Del Frisco's Restaurant Group part-time (Less than a year)

    Pros

    The managers are solid
    Work is great during the busy season
    Friendly work environment

    Cons

    The slow season is SLOW
    People tip poorly in Bethesda

    Advice to Management

    Keep up the good work! You guys are the best management team I've ever had the pleasure of working for. Do right and feed every man.


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Irvine, CA
    Former Employee - Server in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Del Frisco's Restaurant Group part-time (More than a year)

    Pros

    Will promote from within. Great training. Good money.

    Cons

    Nothing really. Normal restaurant BS.


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  5. "Can be good money, but not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in The Woodlands, TX
    Former Employee - Server in The Woodlands, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Del Frisco's Restaurant Group part-time (Less than a year)

    Pros

    High end, good tips usually, nice restaurant

    Cons

    Terrible management, favoritism is unreal, if you have a problem absolutely nothing will be done about it, one managers are straight bullies

    Advice to Management

    When an employee comes to you looking for a solution, don't tell them you'll take care of it and then do nothing.


  6. Helpful (1)

    "Del Frisco's Bar n Grill Santa Monica- don't work there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Santa Monica, CA
    Former Employee - Server in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Del Frisco's Restaurant Group full-time (Less than a year)

    Pros

    Co-workers for the most part were good people. There were some bad apples of course. They thought they were God's gift to Earth when in reality they were weird, sad little people.

    Cons

    Clientele was horrible. Mostly tourists during the busy season. Wouldn't tip and would run you ragged. Management wasn't great either. Constantly watching and nitpicking.

    Advice to Management

    Nothing. They wouldn't take any advice anyway.


  7. Helpful (1)

    "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server; Trainer in Boston, MA
    Current Employee - Server; Trainer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Del Frisco's Restaurant Group full-time (More than 3 years)

    Pros

    The environment is upbeat and awesome. You work alongside most people who really "get it" and are passionate about the hospitality industry. The money is great and the guests are (usually) wonderful. The menu is amazing and makes things easy to sell. 401K is awesome too.

    Cons

    I work at the Boston Seaport location. Extreme favoritism on the floor plan and with pdrs (private parties). Mangers never make cuts in a reasonable amount of time and exploit servers by not valuing their time. Sidework is ridiculous and takes 1.5 - 2 hours to complete. Additionally, they rarely keep polishers/rollers on just to cut labor costs. Why pay someone minimum wage when they can make the servers stay an extra two hours and essentially not get paid for it?

    Advice to Management

    Go back to how we used to operate and hold people accountable. Stop hiring people who have no longevity and don't mesh with the passion behind the company. Listen to feedback from your FOH staff. Serious reconsideration needs to be given to the sidework required, the time it takes, and also our lack of polishers/rollers being scheduled. Be more aware of the law that states sidework should NOT take more than 20% of a server's time - and if it does, we should be paid minimum wage.


  8. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Philadelphia, PA
    Former Employee - Server/Bartender in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free Insurance after 2 years. Upward mobility.

    Cons

    Hours are really late tough for young kids but that's the nature of the business.

    Advice to Management

    Keep the employee 1st mentality that makes Dels one of the best places to work.


  9. "Decent job for some"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Am A Server in Nashville, TN
    Former Employee - I Am A Server in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Del Frisco's Restaurant Group full-time (Less than a year)

    Pros

    Their aren't too many pros with this company. The food is decent and most of the management and co workers are great.

    Cons

    Management
    No discounts
    Very low pay
    No work-life balance
    Way too many hours with low pay
    Tip outs even on cash tips

    Advice to Management

    Before the store opening, we were told that employees come first because if the employees are happy then the customers are happy. The managers at my particular store are great. However, the company as a whole needs to learn that their employees have families also. I guarantee you none of the corporate office work on holidays and yet almost all of the restaurants are open on holidays except Christmas. It wouldn't bother me as much but like with any other serving job, the pay is $2. Come on... It's 2016... Costs of living are so much higher and we can't live off of that. Yes we chose to do this but sometimes it's a last resort. Not only is it $2/h but they also tip out 20% of our tips and then tax our tips. It's awful.


  10. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Fort Worth, TX
    Former Employee - Hostess in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, fun environment, always busy

    Cons

    Long hours, not as great since going corporate


  11. Helpful (1)

    "Upper management issues."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Manager in Washington, DC
    Former Employee - Bar Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Del Frisco's Restaurant Group (Less than a year)

    Pros

    The Clientele was fun to work with, food was delicious, and the training program was well planned. Phenomenal general manager.

    Cons

    The worst year of my life. The upper management with this restaurant believed employees over their management team, has extreme favoritism, created an environment where it was toxic to come to work. The schedule you 55 hours a week at minimum and expect to work over 60 and sometimes near 70 with little appreciation.


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