Del Frisco's Restaurant Group Reviews | Glassdoor

Del Frisco's Restaurant Group Reviews

Updated August 15, 2018
187 reviews

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3.7
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Norman Abdallah
35 Ratings

187 Employee Reviews

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Pros
  • "Great Benefits, Great work culture" (in 13 reviews)

  • "Family Meal, 401k, Flexibility, Opportunity for big money nights" (in 13 reviews)

Cons
  • "Work/ Life balance can be hard to achieve" (in 9 reviews)

  • "Long hours some days, nothing else really bad" (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great, fast paced, stress-inducing hospitalty job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Trainer in Dallas, TX
    Former Employee - Lead Trainer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Del Frisco's Restaurant Group full-time (More than a year)

    Pros

    Excellent Pay
    Teamwork is amazing
    Great benefits
    Company Culture

    Cons

    Stressful but fast and fun environment

    Advice to Management

    None


  2. "Better options"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Del Frisco's Restaurant Group full-time

    Pros

    Good health insurance
    Good food
    Great high end whiskey scotch options

    Cons

    High turnover
    Weak management
    Clientele can be challenging

  3. "Meh"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Del Frisco's Restaurant Group full-time

    Pros

    Sometimes a fun work environment

    Cons

    Also a toxic work environment that rewards bullying


  4. "Busser"

    StarStarStarStarStar
    Current Employee - Busser in Boston, MA
    Current Employee - Busser in Boston, MA

    I have been working at Del Frisco's Restaurant Group full-time (More than 3 years)

    Pros

    I was cleaning tables and setting up tables.

    Cons

    Greatting guests, serving them water and bread, juices, coffe

    Advice to Management

    I like to communicate with guests


  5. "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Del Frisco's Restaurant Group full-time

    Pros

    People have been their strength for years but they have run off all of the good ones. Seems like new Mgmt at RSC would rather look good on paper for investors than show any concern for the backs of the people who propped up this once great conpany

    Cons

    Cutting labor to ensure no one gets benefits to reduce costs is obvious. With traffic down they have resorted to discounting.
    Less guests coming in the door cause servers to gouge the guest.

    Advice to Management

    Stop trying to sink the ship. Stop trying to screw the people that actually do the work and impact the guest


  6. "Like nooses? Subliminal racism? Come on down!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Del Frisco's Restaurant Group part-time (Less than a year)

    Pros

    Nice staff and clientele.

    Cons

    While working here was okay, there were several racial issues swept under the ug or hidden by management. 1. Getting rid of the Cheese steak egg rolls to get rid of and I quote "a certain crowd". 2. A rapper and actress came into the establishment, asked for a private room and said he would happily pay, management told him no (even though there were several empty rooms for the night) and put him in a corner. Later that evening, a Cubs player came in, requested a private room and was happily given the accommodations. 3. A noose was put in the dressing room. Instead of investigating who did it, an employee who brought it to everyone's attention was fired. Management never did anything about it.


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Del Frisco's Restaurant Group full-time (More than a year)

    Pros

    benefits after 3 months and full paid benefits after 4 years, health insurance and 401k

    Cons

    dress code is sexist and hypocritical, performance is measured only on guest reviews

    Advice to Management

    performance should be measured by a combination of guest reviews and employee interactions with the rest of the staff, i.e. being a team player, willingness to do what is best for the restaurant when needed

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY
    No opinion of CEO

    I have been working at Del Frisco's Restaurant Group full-time (More than a year)

    Pros

    Great people, flexible schedule, solid pay

    Cons

    incredibly inconsistent, kitchen falls behind, understaffed management

    Advice to Management

    Hire more managers to even the work load. Unhappiness and stress trickles down from the top.


  9. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in The Woodlands, TX
    Former Employee - Server in The Woodlands, TX

    I worked at Del Frisco's Restaurant Group full-time (More than a year)

    Pros

    Health Benefits and Employee Appreciation

    Cons

    Long hours, no work/life balance


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Brentwood, TN
    Former Employee - Server in Brentwood, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Del Frisco's Restaurant Group full-time (Less than a year)

    Pros

    Good work environment, management invests a lot into the restaurant and its employees, full-time benefits awarded, a lot of mobility to move up within the company.

    Cons

    Cash flow is inconsistent and the tip out is pretty high.

    Advice to Management

    Management needs to watch the tone they take with employees. They can come across as rude.


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