Delaware North Reviews in Buffalo, NY | Glassdoor

Delaware North Buffalo Reviews

Updated October 4, 2017
45 reviews

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Buffalo, NY

3.7
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Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
25 Ratings

45 Employee Reviews

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Pros
  • Opportunities for advancement, decent pay, more than most holidays, work-life balance (in 13 reviews)

  • I worked specifically in Sequoia National Park so keep in mind I didn't have an "average" experience (in 26 reviews)

Cons
  • Long hours standing with no sitting except during your break (in 43 reviews)

  • Work/Life Balance needs improvement (in 16 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior BI Analyst in Buffalo, NY
    Current Employee - Senior BI Analyst in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North full-time (More than a year)

    Pros

    Great reputation, exciting work, potential to grow.

    Cons

    There should be a little more coordination between subsidiaries, clients, etc.


  2. "Events coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Coordinator in Buffalo, NY
    Former Employee - Event Coordinator in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delaware North (More than a year)

    Pros

    flexible, exciting, work as an individual.

    Cons

    tedious, complicated, difficult to learn

  3. Helpful (1)

    "DNC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accounting Administrator in Buffalo, NY
    Current Employee - Senior Accounting Administrator in Buffalo, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delaware North full-time (Less than a year)

    Pros

    DNC goes above and beyond for its employees.
    Free coffee bars with fruit and bagels on every floor.
    Full wall windows around every office space with a great view of downtown Buffalo.
    Great compensation and benefits.
    Great work/life balance.

    Cons

    No discount to Patina 250. ($$)


  4. "DelewareNorth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Buffalo, NY
    Current Employee - Sales Associate/Cashier in Buffalo, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Delaware North part-time (Less than a year)

    Pros

    Weekly paycheck , 8 hour shift , Simple task , friendly people .

    Cons

    No opportunity for over time .


  5. Helpful (1)

    "I work for Delaware North"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Buffalo, NY
    Current Employee - Manager in Buffalo, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Delaware North full-time (More than 3 years)

    Pros

    Hourly employees have union benefits which seem to come in pretty handy on occasion. Delaware North offers employees a meal allowance to be used during ones shift.

    Cons

    It is difficult to keep staffed.


  6. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Buffalo, NY
    Current Employee - Anonymous Employee in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North full-time (Less than a year)

    Pros

    Great coworkers and environment, great new office, free bagels every Tuesday and Thursday, sometimes free Paula's Donuts! Very technologically advanced. Everyone gets a computer and a laptop.

    Cons

    none so far that I can find!

    Advice to Management

    Keep it up :)


  7. Helpful (1)

    "Decent place to work, but long hours (weekends) for not great pay and company culture not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Buffalo, NY
    Former Employee - Financial Analyst in Buffalo, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Delaware North full-time (More than 3 years)

    Pros

    Some perks of working in Sportservice subsidiary, some colleagues are a pleasure to work with while I worked there for a few years

    Cons

    Lower than average salaries, after hours/weekend work, employee acknowledgment or advancement hard to come by, bonus structure and pay raises not great

  8. "Overall Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Administrator in Buffalo, NY
    Current Employee - Program Administrator in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North full-time (Less than a year)

    Pros

    Opportunities for advancement, decent pay, more than most holidays, work-life balance

    Cons

    Upper management isn't as friendly as they could be.


  9. "Marketing Internship Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Recruitment Marketing in Buffalo, NY
    Former Intern - Recruitment Marketing in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delaware North as an intern (Less than a year)

    Pros

    Coming off of an internship where I didn't feel challenged enough, Delaware North was exactly what I was looking for. I was given a sense of autonomy that allowed me to be creative and enjoy coming to work each and every day. Everyone that I interacted with during my time with the company was always willing to tell me more about their career journey and what they were currently working on, and helped in any way that they could. I honestly couldn't have asked for a better internship experience.

    Cons

    If I had to pick a con, I'd say I wish I had more time with the company to see how my efforts will contribute to future success.

    Advice to Management

    The group gatherings for interns are a great program, but I was unable to attend them due to my schedule. Perhaps something outside of the office may be a nice change of pace.


  10. Helpful (1)

    "Terrible Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Buffalo, NY
    Former Employee - Department Manager in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Delaware North full-time (More than a year)

    Pros

    They pay managers well, but its a trap. This company will lure you in with promises for opportunity and it is nothing but a good old boy network. They have a HR department that protects higher level managers and does not listen to their hard working line employees.

    Cons

    They will hold you to rules and policies and change them on you without warning. For the money this company brags it has, it has inadequate systems. For example a 2.5 million dollar operation is using basic spreadsheets for inventory. You also get stuck with inadequate operating and cash systems because someone in technology got a big bonus to bring in junk.

    Advice to Management

    Stay away. This company is all smoke and mirrors to get you in. Unless you are at the Home Office in Downtown Buffalo, you will be miserable working long shifts in casinos, sports venues or wherever, and forget any personal time on holidays. You work every one.


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