Delaware North Employee Reviews | Glassdoor

Delaware North Reviews

Updated March 21, 2017
516 reviews

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Full-time Part-time

3.4
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Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
169 Ratings

516 Employee Reviews

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Pros
  • In yosemite national park, so beautiful location (in 21 reviews)

  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 10 reviews)

Cons
  • Long hours as most food service places are (in 34 reviews)

  • work life balance as you work 80 plus hours a week (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Amazingness!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager II in Tampa, FL
    Current Employee - Assistant Manager II in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North full-time (More than a year)

    Pros

    Fun work environment, great perks, Corprate support, strong management team, Work phone, Work computer,
    General Manager Jana is awesome, Salary, Bonus, Vacation.

    Cons

    None so far. My general manager is actually good at her job. She has a great hold on our whole operation. She also allows us to be managers, lets me run my store the way I would like to.

    Advice to Management

    Utilize the technology that's available. Could have better Point of sale, Better inventory program, kitchen screens etc! Still a great company :)


  2. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Buffalo, NY
    Current Employee - Anonymous Employee in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North full-time (Less than a year)

    Pros

    Great coworkers and environment, great new office, free bagels every Tuesday and Thursday, sometimes free Paula's Donuts! Very technologically advanced. Everyone gets a computer and a laptop.

    Cons

    none so far that I can find!

    Advice to Management

    Keep it up :)


  3. "Great company to work for."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North full-time

    Pros

    Company who communicates well when help is needed.

    Cons

    Not enough employees right now.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Retail Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Denver, CO
    Former Employee - Business Analyst in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delaware North full-time (More than a year)

    Pros

    Professional development and networking, competitive salary, unique experiences

    Cons

    Long hours--it was very common to work 70-80 hour workweeks seasonally

    Advice to Management

    Better bonus structure, more employee appreciation, better work/life balance


  6. "A great way to get some experience; tough to move up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Club Supervisor in Jacksonville, FL
    Current Employee - Club Supervisor in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delaware North part-time (Less than a year)

    Pros

    Great boss; learned a lot in a very short amount of time.
    Some management was very receptive to innovative ideas and ways to enhance the organization or efficiency of the area (clubs in this case).

    Cons

    Opportunities for advancement: Come up with ways to get the good people who start off part-time with your company on board, even if it has to be in a different location. Many of us are willing to relocate.
    Needs more/better organizational structure, at least at the location I worked at. Managers stepped on each other's toes a lot; seemed to have slight power struggle in some areas.


  7. "Gets crazy during holidays."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Delaware North full-time

    Pros

    The hours during the vacations

    Cons

    Sometimes you are left alone when it's really busy.


  8. "Decent place to work, but long hours (weekends) for not great pay and company culture not the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Buffalo, NY
    Former Employee - Financial Analyst in Buffalo, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Delaware North full-time (More than 3 years)

    Pros

    Some perks of working in Sportservice subsidiary, some colleagues are a pleasure to work with while I worked there for a few years

    Cons

    Lower than average salaries, after hours/weekend work, employee acknowledgment or advancement hard to come by, bonus structure and pay raises not great


  9. "Suite Runner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    The people and atmosphere of a sports arena is great

    Cons

    Hours, management not responsive to employees morale, favoritism,

    Advice to Management

    Reward hard work and cultivate talent


  10. "Extremely Crooked Company Overall."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service and Hospitality Team Member in Atlanta, GA
    Current Employee - Food Service and Hospitality Team Member in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Delaware North part-time (Less than a year)

    Pros

    The key elements of service are the only thing that I liked.

    Cons

    They try to pay their employees $6.70(which is not the legal minimum wage), but they try to make it legal by given a tip pool and dividing that up among every server on the shift; which usually leaves you making $6.70/hr + $2.00 in tips if you are lucky. (Extremely Crooked Company overall)

    Advice to Management

    The Atlanta Sports Service should really give their employees fair pay .


  11. "Corporate Clueless"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Delaware North full-time (More than 5 years)

    Pros

    None I can think of

    Cons

    Headquarters clueless has no idea what happens outside that glass building. Salaries at corporate excessive, hourly associates at corporate make more than field managers

    Advice to Management

    Come out to where the money is made and get a look at what hard work is



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