Delaware North Reviews
Updated May 27, 2023
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Top Review Highlights by Sentiment
- "None of the line staff will put in for promotions because they see what the supervisors and managers have to deal with." (in 53 reviews)
Ratings by Demographics
This rating reflects the overall rating of Delaware North and is not affected by filters.
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- Former Employee, more than 5 years★★★★★Featured Review
Pros
Delaware North is a great company to work for. Fair pay, great work environment.
Cons
I have no complaints after working for DNC.
Thanks for sharing your feedback. We strive to create a positive work environment where our team members can find purpose, grow in their careers, and make connections. We're thrilled to hear you had a positive experience as a seasonal team member!
- Former Employee, more than 1 year★★★★★
Pros
Management team is amazing! Good tips good vibe
Cons
Disney guests can be a bit much
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Tips are really good. The hourly wage is pretty good too like $20 per hour. It’s easy you meet like so many different people on the job. It’s part time so they don’t need you all the time but the money you can make as a bartender in one day, without doing like super hard work is pretty nice!
Cons
You can to get bartender certified somehow so find a school that’ll certify you. They take taxes out your paycheck so like if your total was $500 you’d probably only take home like $400 or maybe $430 kinda forgot lol. Certain supervisors are annoying like they think they can tell you not to wear a hat in 10 degree weather, oh and you have to buy your own uniform have to have all black attire. You only get one free lunch ticket. Sometimes you have to be standing in the freezing cold especially during football season so you have to layer up as much as you can.
Continue reading - Current Employee, less than 1 year★★★★★
Interesting experience
May 27, 2023 - Crew Member in Merritt Island, FLRecommendCEO ApprovalBusiness OutlookPros
Friendly coworkers, Plenty of hours, Decent pay, Pretty cool atmosphere
Cons
The Scheduling isn't flexible at all. All Part time workers have to call in every night to an automated number to find out where they are working the next day, and some days that you are scheduled to work they dont have you scheduled and expect you to wait the whole day for them to call you and give you a random shift. They also reject time-off requests about 80% of the time.
Continue readingDelaware North Response
Talent Acquisition
Thank you for your review. We're glad to hear you enjoy many aspects of your role with us. We will share your feedback on the scheduling system with leadership. We care about our team members, so we’re always striving to improve to make your experience a great one. Feedback like this is valuable, and we truly appreciate all that you do!
- Former Employee, more than 3 years★★★★★
Great Atmosphere
Feb 13, 2023 - Payroll Coordinator in Detroit, MIRecommendCEO ApprovalBusiness OutlookPros
I enjoyed my time with Delaware North, working in Detroit between Metro Detroit Airport and Little Caesars Arena. I tend to judge companies by how they allow management to treat the employees. Delaware North cultivates a great management team and culture. What I most appreciated was their commitment to diversity and creating conversation around that. Because of this, I did not only grow as a professional during my time with them, but as a person. Both locations I worked in were heavily unionized (my position was not). The company has a great relationship with the unions in this area and there was a lot of trust between them, meaning that the company didn't do anything shady to get around CBA's and the union reps didn't push back unrealistically if someone faced termination for gross misconduct. They just really worked together nicely with mutual respect. There was a ton of room for advancement and they heavily promoted from within.
Cons
At the time, I wished I was able to work remote. This was 2019 and prior to the country going remote, so that may have changed. Their pay was also a little under average.
Continue reading - Current Employee★★★★★
Pros
The head of my department advocates for personal growth and supports the ambitions of his workers. There are a large number of outlets within the company that one can apply to, even in other countries.
Cons
The company could make compensation more closely tied with profit to improve employee motivation and participation.
Continue reading - Former Employee, more than 3 years★★★★★
Disorganized, frustrating, favoritism
Apr 26, 2023 - Bartender in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Great tips, quick cash, easy set up and close down, fun patrons, quick training
Cons
Disorganized HR and staffing team, highly inefficient and pointless emailing system to specifically play favoritism for who works each event, workers stealing money yet they are getting scheduled more than I am, rude people and employees, and no reason why I am not being scheduled when I have been nothing but a great worker who has never caused issues like what I see in some of these other employees.
Continue readingDelaware North Response
Talent Acquisition
Thank you for sharing your feedback. We are disappointed to hear about your experience on our team in Jacksonville. If there are any specific details or incidents you would like to discuss further, please email askhr@delawarenorth.com. We value our team members’ feedback and appreciate your time.
- Current Employee★★★★★
Pros
Growth opportunities Good leadership Resources
Cons
Health Insurance is iffy and $$$
Delaware North Response
Talent Acquisition
Thank you for sharing your feedback. We prioritize the well-being and benefit offerings for our team members to create an environment where people can thrive. If there are additional details you would like to share, please email askhr@delawarenorth.com. We care about our team members, so we’re always striving to improve to make your experience a great one.
- Current Employee, less than 1 year★★★★★
Amazing Company To Work For
Apr 27, 2023 - Licensing Paralegal in Buffalo, NYRecommendCEO ApprovalBusiness OutlookPros
You feel appreciated. Good salary. Events all the time to thank employees. Hybrid work schedules.
Cons
Long term employees not good at training new hires. You'll feel lost before you find your way by just doing it. Very Very high pressure work load.
Continue readingDelaware North Response
Talent Acquisition
Thank you for your review! We're so happy to hear you enjoy being on our team. We're continuously looking for ways to improve our training and onboarding programs so feedback like this is incredibly helpful. We appreciate you and all of your hard work!
- Former Employee, more than 3 years★★★★★
Beware of Delaware North
May 21, 2023 - Human Resource RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Not getting paid what you are owed
Cons
Currently under investigation for willing failing to pay the San Diego City Living Wage Ordinance. The San Diego City Attorney has started an investigation. #DelawareNorthCriminals please search LinkedIn for more.......
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Delaware North Reviews FAQs
Delaware North has an overall rating of 3.6 out of 5, based on over 2,072 reviews left anonymously by employees. 66% of employees would recommend working at Delaware North to a friend and 50% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
66% of Delaware North employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Delaware North 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Delaware North to be benefits, career development, coworkers and the cons to be culture, work life balance, management.
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