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    Delaware North Reviews

    Updated April 19, 2018
    377 reviews

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    US - All CitiesFull-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Delaware North Chairman & CEO Jeremy M. Jacobs
    Jeremy M. Jacobs
    145 Ratings

    377 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Opportunities for advancement, decent pay, more than most holidays, work-life balance (in 13 reviews)

    • I worked specifically in Sequoia National Park so keep in mind I didn't have an "average" experience (in 26 reviews)

    Cons

    • Long hours standing with no sitting except during your break (in 48 reviews)

    • Work life balance is not the best (in 21 reviews)

    More Pros and Cons
    1. Featured Review

      "I have worked for many big companies and this one takes the best care of employees."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in Yosemite National Park, CA
      Former Employee - Server in Yosemite National Park, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Delaware North full-time (More than 8 years)

      Pros

      This company provides full health benefits and 401 k. In addition to free classes that will benefit you with future employment. Your wages increase the longer you work for the company.

      Cons

      They provide housing in national parks that was less then glamorous. Some of the mangers were forced to live along side there associates but not allowed to mingle. It created an awkward living working situation.

      Advice to Management

      Long hours for managers

    2. "Cashier at Concessions"

      StarStarStarStarStar
      Former Employee - Cashier in Harrison, NJ
      Former Employee - Cashier in Harrison, NJ

      I worked at Delaware North part-time (Less than a year)

      Pros

      Gained a lot of experience with sales and got to meet new people.

      Cons

      No cons just wish there were more events

      3. Join the Delaware North team
      See Our Latest Jobs

    3. "Suite Runner MetLife Stadium"

      StarStarStarStarStar
      • Work/Life Balance
      • Comp & Benefits
      • Senior Management
      Current Employee - Suite Runner in East Rutherford, NJ
      Current Employee - Suite Runner in East Rutherford, NJ
      Recommends
      Positive Outlook

      I have been working at Delaware North part-time (More than 8 years)

      Pros

      Great money. Great events. Very flexible and understanding Management.

      Cons

      It's not year round! The only legit con that I can think of is the weight gain during the football season due to the great food.

      Advice to Management

      You guys are awesome and whatever it is they are paying you you should get paid more because you guys deserve it.

    4. "Intern experience"

      StarStarStarStarStar
      Former Employee - Intern in Buffalo, NY
      Former Employee - Intern in Buffalo, NY

      I worked at Delaware North full-time (Less than a year)

      Pros

      Good workplace with beautiful view.

      Cons

      It is low on diversity.

    5. "Great!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Hostess in Green Bay, WI
      Former Employee - Hostess in Green Bay, WI
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Delaware North part-time (More than a year)

      Pros

      I worked for Delaware North Sportservice as my very first job and honestly believe it made me the person I am today. I learned so much about successful customer service and about working in a team and enjoyed every minute of it.

      Cons

      Not a con for me but I worked with an amazing women who had worked in her position for years and management would frequently give her additional responsibilities similar to those of a manager but then would consistently overlook her for promotions.

      Advice to Management

      None.

    6. "Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Supervisor in Baltimore, MD
      Current Employee - Supervisor in Baltimore, MD
      Doesn't Recommend
      Negative Outlook

      I have been working at Delaware North part-time (More than 5 years)

      Pros

      It was an excellent working experience I loved working for the fans.

      Cons

      Too much favoritism at that job not professional at all

      Advice to Management

      Do better with the level of professionalism

    7. "Accountant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - NY - New York in Buffalo, NY
      Current Employee - NY - New York in Buffalo, NY
      Recommends
      Positive Outlook

      I have been working at Delaware North full-time (More than 3 years)

      Pros

      Summer half day Fridays and job security. Central downtown location with lots of places to go for lunch. Salaried/Full time employees receive bonuses if the company does meets yearly goal. Annual raises are consistent. If your looking for long term and don't care about title changes, development, and career advancing ...this is an excellent option.

      Cons

      Development is low if your in the wrong department, people have held positions for over 30 years. Title changes aren't quick to change with increased work load. You only advance if you know people or if you have an active manager. Your Uncle has to be a VP or on the board of OP to advance your career.

      Advice to Management

      Development of your employees is a must. Flexible schedule and work from home would be nice.

    8. "Over see sous chef horsing and training. P&L management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Executive Sous Chef in Baltimore, MD
      Current Employee - Executive Sous Chef in Baltimore, MD
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Delaware North full-time (More than 5 years)

      Pros

      It is very fun and exciting to work at a stadium. There are a great deal of opportunities for travel (helping our sister properties) as well as advancement within this international company.

      Cons

      A lot more hours and administrative responsibilities than most other operations at comparable level. Work life balance is not the best. Stadium environment has limited outlet for much Chef creativity.

      Advice to Management

      Increase vacation time. Improve salary rate to improve/ compensate unbalanced “work life balance “

    9. "treated like nothing by upper management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Kennedy Space Center, FL
      Former Employee - Anonymous Employee in Kennedy Space Center, FL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Delaware North part-time (More than a year)

      Pros

      Got to work from people around the world. Unforgettable experiences. Feel like you make a difference.

      Cons

      Low pay. Very low pay. 0 benefits. Every day was like stepping around a field of broken glass. Upper management always made you feel like you were doing something wrong-- no matter what. Food was gross-- roaches were found in employee lounge.

    10. Helpful (2)

      "This company will work you till you drop there's no work life balance. Managers dont care about you and your health."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - IT Manager in Fort Lauderdale, FL
      Former Employee - IT Manager in Fort Lauderdale, FL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Delaware North full-time (More than 3 years)

      Pros

      Decent benefits but nothing more then that. This job will literally drain your soul and the abuse you have to take from management is unbearable.

      Cons

      No work life balance, unreasonable demands and zero support from staff or corporate. Do not work for this company especially in IT. They have hemmoraged over 60 percent of IT staff because they overwork, poorly pay and abuse staff. They will blame you for everything rather than address the real problems within the organization. am not bitter about my experience but I want to save others from working for this disgusting greed driven organization .

      Advice to Management

      Stop caring only about profit and hire the staff you need to get the job done. The workforce is changing but you aren't changing with it. Millenials won't take the abuse and you will lose talented people because of it. You are going to continue losing talent and wasting resources until you learn how the new generations work. We want to make a difference but we aren't going to kill ourselves working 18 hour days 7 days a week because you are too cheap to hire more IT staff.

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