Delaware North Reviews | Glassdoor

Delaware North Reviews

Updated October 19, 2017
621 reviews

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3.4
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Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
200 Ratings

621 Employee Reviews

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Pros
  • Opportunities for advancement, decent pay, more than most holidays, work-life balance (in 13 reviews)

  • I worked specifically in Sequoia National Park so keep in mind I didn't have an "average" experience (in 26 reviews)

Cons
  • Long hours standing with no sitting except during your break (in 43 reviews)

  • Work/Life Balance needs improvement (in 16 reviews)

More Pros and Cons

  1. "i love working for delaware north and the chicago bears it is very exciting and fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Chicago, IL
    Current Employee - Supervisor in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    one of the best reasons to work at delaware north is the atmosphere, you get to know the people you are working with and form a sports job relationship and its awesome!

    Cons

    if you are a sports fan it gets really hard not being able to watch the games, you hear all the excitement going on outside and when its busy you cant really step out to take all of that excitement in

    Advice to Management

    some of the supervisors based on performance should make more money the seat vendors make a lot more than us most of the time and i feel like we work just as hard and do not see as much of the money


  2. "Long and overall very satisfying career with Delaware North."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Titusville, FL
    Current Employee - Manager in Titusville, FL
    Recommends
    Approves of CEO

    Pros

    Great pride in working for KSCVC. Everyone who works here is proud to be a part of telling the NASA story and sharing the Mission. Delaware North I feel takes pride in bringing that experience to our guests/

    Cons

    Sometimes hours are long and support is light

    Advice to Management

    Trust your managers, let them do their jobs. Sometimes cutting back help is counterproductive. Allow us to use our talents and make our mistakes. It is how we learn.

  3. "A great hospitality company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food & Beverage Manager in Buffalo, NY
    Former Employee - Food & Beverage Manager in Buffalo, NY
    Recommends

    Pros

    The integrity of the company comes from the top, the Jacobs family, down.
    Delaware North Companies core values are evident in their programs, from GuestPath, GreenPath, sustainable resources and their commitment to education and medical research.
    Managers have almost unlimited opportunities to grow through DNC's Virtual University and learn on the job by mandatory programs and certifications relavent to food and beverage management.
    Total compensation, including benefits, is good.

    Cons

    Managers are expected to work long hours, however that is par for the course in the food and beverage industry.
    DNC's expectations of their managers are very demanding, but it is worth it with the growth opportunities.


  4. "Good place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends

    Pros

    -Exciting fast paced atmosphere
    -Ability to be at games
    -Free bartenders license with training
    -Friendly co workers
    -a lot of interaction with guests

    Cons

    - Extremely long hours
    - Don't get to see any of the game
    - Stands can get HOT!
    - Understaffed
    - Training is very boring and redundant
    - Equipment is always breaking

    Advice to Management

    - Hire more people
    - Get equipment fixed faster
    - Stop using temps
    - Let us have tip cups and tips on receipts


  5. "Seat Vendor from a vendors perspective."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seat Vendor in Chicago, IL
    Current Employee - Seat Vendor in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Delaware North part-time (More than 10 years)

    Pros

    Your work time is short and you can make a lot of money at that time. I'm a sports fan so for me it's awesome to be out with the crowd as my baseball team play.

    Cons

    Your time is short so there is no time to slack off. It's physically demanding but I'm in shape for it. Even though this is a con, it's also a pro for me.

    Advice to Management

    Keep taking care of your employees as you do. I love the 5 year and 10 year awards we have been a chance to get. Thank you.


  6. "Beautiful Location To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Utility in Yosemite NtPark, CA
    Former Employee - Kitchen Utility in Yosemite NtPark, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Delaware North full-time (Less than a year)

    Pros

    Yosemite National Park is a beautiful place to work. Its like being on vacation instead of a job. Low cost housing and decent pay are great perks. Hiking, rafting, ice skating, skiing and rock climbing are some of the activities available to employees.

    Cons

    The work is not glamorous.

    Advice to Management

    none


  7. "Best company and PLENTY of opportunities for advancement, many locations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level Supervisor in Green Bay, WI
    Former Employee - Level Supervisor in Green Bay, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delaware North part-time

    Pros

    Locations!!!
    Great people to work with and for (I was a supervisor in an NFL stadium, MLB stadium, and MLB Spring Training Stadium, all three different venues, 2 different states)

    Cons

    No health/vision/.dental/401k at my level

    Advice to Management

    Keep up the good work, expand non-profit group advertising for concession stands. Many great charities and groups do not know about the fantastic opportunity

  8. "Great Company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jungle Server in Detroit, MI
    Former Employee - Jungle Server in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delaware North part-time (More than a year)

    Pros

    People watching all day while you work. Managers are very friendly and fun to work for. Carolyn Bender in the Jungle made work fun but also kept a standard that every employee gladly me for her.
    Pay is great and the atmosphere is always fun(you are at a Tigers Game!!)

    Cons

    Union is a waste and should be eliminated or dropped for those that don't wish to pay out every 2 weeks for zero benefit from it.
    The job is not very friendly to alternate jobs unless it is seasonal like this job is. Sporadic work schedule, but definitely a great summer job for someone going to school that can take summers off to work.(not completely a con)

    Advice to Management

    My direct manager Carolyn Bender did a fabulous job. Keep doing what she is doing and every place will do great.


  9. Helpful (1)

    "It is great to be a part of the team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concessions in East Rutherford, NJ
    Current Employee - Concessions in East Rutherford, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Delaware North part-time (More than a year)

    Pros

    The high energy of the stadium is an experience like no other,& the associates have a family rapport and work great together

    Cons

    Working in an open stadium

    Advice to Management

    Order ample supplies and listen to fans requests. They have to eat the food, give them the selection they like.


  10. "Great company with very interesting business subsidiaries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Internal Auditor in Buffalo, NY
    Current Employee - Staff Internal Auditor in Buffalo, NY

    I have been working at Delaware North full-time (Less than a year)

    Pros

    Travel and going to sports stadiums, national parks and casinos

    Cons

    Sometimes too much travel for the job.


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