Delaware North Reviews | Glassdoor

Delaware North Reviews

Updated July 21, 2017
580 reviews

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3.3
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Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
187 Ratings

580 Employee Reviews

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Pros
  • I worked specifically in Sequoia National Park so keep in mind I didn't have an "average" experience (in 24 reviews)

  • Opportunities for advancement, decent pay, more than most holidays, work-life balance (in 12 reviews)

Cons
  • Sometimes you may have to work long hours but it's all worth it (in 40 reviews)

  • Work life balance is non existent (in 15 reviews)

More Pros and Cons

  1. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North full-time (More than 3 years)

    Pros

    Work associates are great and motivated

    Cons

    Work/Life Balance needs improvement


  2. "DNC"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delaware North full-time

    Pros

    Really nice company to work for

    Cons

    Corporate office can seem out of touch with what is needed at the units

  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delaware North full-time (More than 10 years)

    Pros

    Growth, Advancement, Special Projects, Entrepreneurial Spirit, Fast Paced

    Cons

    Growth w/o proper scaling, inconsistent direction and standards, Finance and HR holding back Operators, Failing too slow


  4. "Concession stand employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stand Attendant in Atlanta, GA
    Former Employee - Stand Attendant in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Delaware North part-time (Less than a year)

    Pros

    You'll get paid weekly, the job is basically easy (requires no skill, maybe basic math), other employees are mostly nice, get to take home food at the end of the night.

    Cons

    There could be better registers for the staff to use, long hours on your feet, don't really get to see the games, can be really hot sometimes, during rainy season a game can be delayed for hours, pay could be better (at least $10), can get really busy (as expected), customers can be a little b*tchie, management could do a better job of being around their station.

    Advice to Management

    Stay by your station, don't wonder off. They're probably busy but can't do job if you're assistance is needed.


  5. "Maintenance"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Delaware North part-time

    Pros

    Great company with great benefits

    Cons

    Upper management is sometimes lacking in supervision of junior employees


  6. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delaware North part-time

    Pros

    Great Atmosphere to work in the stores in.

    Cons

    Could have been better to employees.


  7. "Prep/Line Cook, ATL Airport"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delaware North full-time

    Pros

    DNC offers associates a good benefits package. Managers are very down-to-earth and easy to work with. You get to meet a wide variety of people from all over.

    Cons

    Crazy high turnover, and due to airport requirements it can take a while to bring in new employees. Human resources and other units seem disorganized and policies change seemingly w/o notice.

  8. "Food Vendor"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Delaware North part-time

    Pros

    It's great pay and a great experience

    Cons

    Walking up and down a lot of steps and not selling your products


  9. "Management is not supported by HR. Company lacks training and disciplinary action to those who break rules."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Delaware North full-time

    Pros

    National park locations are fun to explore in with lots of great people you meet around the world.

    Cons

    The company lacks management support from corporate.
    Employees with, housing, care for eating, lots of drugs and underage drinking

    Advice to Management

    Nothing to say


  10. "Delaware North Minneapolis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Minneapolis, MN
    Current Employee - Human Resources in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Delaware North full-time (More than a year)

    Pros

    Great Environment, positive employees, Food is good

    Cons

    Pay is not very fair compared to other companies

    Advice to Management

    Pay attention to employees, use their advice, take the time


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