Deliveroo Reviews | Glassdoor

Deliveroo Reviews

To filter reviews, or .

Found 289 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
78%
Approve of CEO
Deliveroo CEO Will Shu
Will Shu
141 Ratings
Pros
  • "Flexible hours, up to you when you work(in 49 reviews)

  • "You get great perks (free food, lunch with the whole company on Fridays) and good compensation (plus stock in a massively successful company)(in 31 reviews)

Cons
  • "Communication between riders is slow(in 26 reviews)

  • "On a bike working long hours is difficult(in 25 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great place to work, not best salaries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Deliveroo full-time

    Pros

    Amazing offices Really motivating A lot of activities and benefits

    Cons

    Not the highest salaries Not a lot of chances to grow

    Deliveroo2019-05-18
  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Courier in Worcester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo part-time for more than a year

    Pros

    they allow lots of flexibility

    Cons

    limited hours are available for deliveroo

    Deliveroo2019-05-20
  3. "Amazing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time

    Pros

    Conducive environment with friendly and helpful colleagues High energy Close-knit community Data driven decisions Great work life balance

    Cons

    Fast paced job which may get overwhelming at times Minimal guidance so you really have to show initiative Office is not ideal due to a lack of space

    Advice to Management

    Local mgmt - Keep doing what you're doing HQ - Need more support for APAC region

    Deliveroo2019-05-16
  4. Helpful (2)

    "Great office, perks and diversity of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Designer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time for more than a year

    Pros

    Great office with massive kitchen area, centre court, gym, nap and family rooms etc. There's also an insane rooftop garden overlooking the River Thames which can be great for walking meetings or lunchtimes sitting on the grass. Hours are flexible depending on your team and working from home or remotely is welcome and is often the norm on Wednesdays. Compared to my previous job I've found diversity and inclusion to be...

    Show More

    Cons

    Open plan offices aren't for everyone, but the remote friendly culture and various secluded seating areas balances this con out.

    Advice to Management

    Improve the Individual Contributor to Manager ratio.

    Deliveroo2019-05-07
  5. "Deliveroo rider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Deliveroo part-time

    Pros

    Flexible, good pay when it was busy

    Cons

    If quiet not as good pay

    Deliveroo2019-05-14
  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time

    Pros

    The management believes in work efficiency and effectiveness, therefore late hours are not expected. The benefits are extensive, from free exercise classes to free food! Expect to see great personal and career growth.

    Cons

    You have to step out of your comfort zone because answers are not fed!

    Advice to Management

    Keep doing what you're doing, because when you take care of your people, your people take care of your business.

    Deliveroo2019-05-14
  7. Helpful (2)

    "Exciting work with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineering Manager in London, England
    Recommends
    Positive Outlook

    I have been working at Deliveroo full-time for more than 2 years

    Pros

    First the people. I really enjoy working with all my colleagues. Everyone is naturally curious and happy to teach each other. There's a healthy professional and positive culture which makes coming into work fun. Second the opportunities for personal growth. Deliveroo's business and engineering teams are growing quickly, leading to new technical and product challenges constantly. Third the ability to have a large...

    Show More

    Cons

    Like any startup, there are growing pains. Specifically for tech, the main two I see: 1. Management is stretched thin. The tech organization has grown quickly without enough management support. It's being actively fixed now with several new EMs joining recently. 2. Rapidly changing product roadmap. Often we can be quite reactive to external forces with our product roadmap which can cause some vertigo for teams....

    Show More
    Deliveroo2019-05-01
  8. "Good for your career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time for more than 4 years

    Pros

    Deliveroo does a lot to your resume. As you work on multiple projects with tight deadlines, you'll grow professionally quicker than anywhere else.

    Cons

    Lack of HR support. Lack of internal promotion.

    Deliveroo2019-05-06
  9. Helpful (2)

    "Opportunity to move two years forward in your career in 6 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time for more than 2 years

    Pros

    Company is hugely fast moving, lots of interesting problems to solve and a ton of scale. There are a heap of opportunities to learn, and people will usually say "go for it" if you want to tackle a big problem. You get great perks (free food, lunch with the whole company on Fridays) and good compensation (plus stock in a massively successful company)

    Cons

    Senior management is often quite busy, priorities can change very quickly sometimes so you have to be on your toes, and supporting functions (HR, Finance, Recruitment) are quite overwhelmed and so can be slow to respond or help out.

    Deliveroo2019-04-24
  10. "Don't recommend for graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Deliveroo full-time for more than a year

    Pros

    There is a fantastic social side! With a group of friendly, fun people working there with things going on after work most nights. Pay is very good (for a reason) - Great way to make some good money in the short term / in-between or even looking for other jobs! Free lunch on a Friday + opportunity to win more food throughout the week; often granted with credits so you can enjoy the food from the comfort of your own home.

    Cons

    Was massively miss sold the job as I was told it would be the perfect opportunity for graduates with good progression, responsibilities, etc. Couldn't be more different! Extreme pressure from an inexperienced manager, 0 chance of progression or horizontal movement, intense micromanagement and not using degree at all. Just felt wasted, unutilized and stressed. The job itself is talking to restaurant owners all day on...

    Show More

    Advice to Management

    Propose the job for what it actually is. I believe attempts have been made to portray 'progression' which is a start!

    Deliveroo2019-05-16
Found 289 reviews