Dell Reviews in Atlanta, GA | Glassdoor

Dell Atlanta Reviews

26 reviews

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Atlanta, GA

2.9
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
17 Ratings

26 Employee Reviews

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Pros
Cons
  • Work life balance is not a big concern (in 325 reviews)

  • Upper management isn't listening to concerns (in 130 reviews)

More Pros and Cons

  1. Helpful (1)

    "As a remote claims examiner, I have a flexible schedule, which is great; however, the pay is extremely low."

    Star Star Star Star Star
    Current Employee - Claims Examiner in Atlanta, GA
    Current Employee - Claims Examiner in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedules
    Supportive coworkers
    The contracts are often long term
    Company is sound and respected
    Dell doesn't make webcam a requirement for remote employees.

    Cons

    There is the constant disconnect between management and their staff as a result of experience in this field, which makes solving complex issues very difficult.

    The pay is low and individuals who qualify for bonuses don't receive them.

    Advice to Management

    In this fuel, it's important to make sure that management is knowledgeable of the job that his/her staff to ensure that the client and the staff can easily communicate with them.


  2. Helpful (1)

    "Not happy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advisor in Atlanta, GA
    Current Employee - Senior Advisor in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Dell full-time (More than 8 years)

    Pros

    Basic Benefits Packages
    No layoffs as the result of bench time

    Cons

    No loyalty to employees
    Only the bottom line matters
    No say in career altering job changes

    Advice to Management

    Stop locking peopke into new divisions without warning or input


  3. "Dell Field Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workflow Coordinator and Fulfillment Analyst in Atlanta, GA
    Former Employee - Workflow Coordinator and Fulfillment Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dell (More than 3 years)

    Pros

    Good team and hard workers

    Cons

    Upper Management decision making and 3rd party communications were bad

    Advice to Management

    Listen to the department heads that are in the trenches


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  5. "Software Development Engineer Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Advisor in Atlanta, GA
    Former Employee - Software Development Advisor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team, really smart people you can learn from.

    Cons

    Not really, maybe hold more intern events.

    Advice to Management

    Keep up the great work.


  6. "Changing Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Network Security Advisor in Atlanta, GA
    Current Contractor - Network Security Advisor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell as a contractor (Less than a year)

    Pros

    Opportunity to learn across different platforms and learn different skills very quickly.

    Cons

    Restructuring can bring resource challenges. It takes good morale, reasonable expectations to keep things running smoothly from a personnel standpoint. This goes for any organization

    Advice to Management

    Please give similar working benefits to contract employees, such as shift work flexibility and telecommuting.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery Lead in Atlanta, GA
    Current Employee - Service Delivery Lead in Atlanta, GA
    Recommends
    Neutral Outlook

    I have been working at Dell full-time (More than 5 years)

    Pros

    Flexible environment, Managerial Support, Good Work-Life Balance

    Cons

    Lack of upward mobility, no career path


  8. "Systems Integration Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Integration Consultant in Atlanta, GA
    Former Employee - Integration Consultant in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great training opportunities, remote home office

    Cons

    No growth plan - all depends on networking skills

    Advice to Management

    Promote star employees to retain them


  9. Helpful (1)

    "Dell Services for Federal Government with the Centers Disease Control is the worst company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Atlanta, GA
    Former Employee - Network Engineer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Getting a pay check and insurance.

    Cons

    The company is lead by low skilled and un educated management.
    To be promoted, one needs to be low skilled, un educated and kiss up the supervisors.
    Dell gave a 10-35% pay cut to the employees after it bid the CDC contract low. The management and those employees who are befriended with the management did not get any pay cut.
    Employee moral is so low and employees are leaving the company.
    Employee productivity is so low as the employees get a pay cut after Dell won the new contract.

    Advice to Management

    Get rid of the DSFG/ CDC management staff. DSFG also has a worst management team.
    It is a high time that Dell will re invent its management and get rid of low skilled and un educated management staff.


  10. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Atlanta, GA
    Former Employee - Account Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good comp plan for when you can over achieve. Good co-workers on the sales and support teams.

    Cons

    Numbers were often set unrealistic for growth with the portfolio we had to sell. Some large feature gaps against our larger competitors in the L2/L3 space.


  11. "DSFG is a great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator Senior Analyst in Atlanta, GA
    Current Employee - Systems Administrator Senior Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (Less than a year)

    Pros

    -Autonomy
    -Competitive pay and benefits
    -lots of paid holidays throughout the year
    -work life balance
    -ability to develop as much as you want, the sky is the limit.

    Cons

    - our clients IT team is very lazy. Government employees generally do not work with a fire under their butt.

    - our team is very old fashioned and are too settled in their ways to embrace better and newer ways of doing things.

    - We need an actual budget to purchase IT equipment that will help us do our jobs.

    Advice to Management

    In a field that is as fast paced as IT you need to hire people who can manage and embrace change and allow it to improve current processes (the basis of CI). Change is inevitable, change happens regardless of if you want it to stop or not. If you have a bunch of old foggies around that like to do things "the way we've always done it" or that will never let go of the "if it ain't broke don't fix it" mindset, we will never have progress. Change will come (because you cant stop change) and it will always end up hurting us because we're resistant to it.

    Innovation and progress requires employees that can work with change and use it to catalyze positive change.

    Dell Response

    Nov 4, 2014 – Candidate and Employee Experience Team

    Thank you for your thorough review! Your feedback is very important to our team and we plan on using it to help drive future improvements!


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