Dell Reviews in Austin, TX | Glassdoor

Dell Austin Reviews

Updated July 17, 2017
1,951 reviews

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Austin, TX Area

3.7
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
1,300 Ratings

1,951 Employee Reviews

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Pros
Cons
  • Work/Life balance contingent on manager support (in 331 reviews)

  • Upper management isn't listening to concerns (in 133 reviews)

More Pros and Cons

  1. "Network Optimization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulfillment Management Senior Analyst in Austin, TX
    Current Employee - Fulfillment Management Senior Analyst in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than a year)

    Pros

    Collaborative work environment with experienced employees provides opportunities to solve new complex projects

    Cons

    With any big company can be difficult to navigate to the best person to talk to regarding a project.

    Advice to Management

    Continue to challenge current state


  2. "Good People, interesting work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 8 years)

    Pros

    everyone I work with works hard to do a good job, looking ahead to anticipate potential problems and what actons tot ake to resolve them. There is also a strong bias towards respecting a persons personal needs and time - I've never heard of someone being asked to call in from their vacation to handle something (except in sales - their schedules get yanked around all the time)

    Cons

    Dell is now a very large company, and they have good people at all levels of the org - if you're looking for rapid advancement, look somewhere else.

  3. "Principle Quality Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Quality Engineer in Austin, TX
    Former Employee - Principal Quality Engineer in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dell full-time (More than 8 years)

    Pros

    Above average salaries, Okay for benefits, No micro-management

    Cons

    Costly healthcare premiums (way above average)


  4. "Material Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Planner in Austin, TX
    Current Employee - Material Planner in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    Hard working and exciting culture

    Cons

    No SAP or Oracle Systems

    Advice to Management

    Continue to care about your employees.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engagement Manager in Round Rock, TX
    Former Employee - Engagement Manager in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    Dell is an excellent company to work for, very flexible, family oriented. The managers care about their employees and want them to succeed.

    Cons

    fast changes. It seems that there is a re-organization every year! I worked at Dell for 5 years and had 6 different bosses and worked in 5 organizations, my duties didn't change much but it was hard never knowing what was going to be up next year.

    Advice to Management

    keep on encouraging your employees and participate on the mentorship program.


  6. "Own your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Project Management Senior Advisor in Round Rock, TX
    Current Employee - Program Project Management Senior Advisor in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 10 years)

    Pros

    The flexibility to change jobs and the encouragement to own your career.

    Cons

    cross team support is difficult

    Advice to Management

    allow more flexibility for employees to select what they want in career training and don't impose generic training.

    Dell Response

    Jul 3, 2017 – Candidate and Employee Experience Team

    Thank you for taking time to share your experiences with us. Being with the company for over 10 years provides extremely valuable feedback. Best of luck to you!


  7. Helpful (1)

    "Meritocracy for some"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Round Rock, TX
    Former Employee - Project Manager in Round Rock, TX

    I worked at Dell full-time (More than 8 years)

    Pros

    Great benefits, work from home/flexible schedule, competitive pay

    Cons

    Dell prides itself on being a meritocracy; promoting based on merit, but they can't always live up to it. My experience was I worked in a small group of 70 employees and that group was only allowed to promote one individual in a given year due to the internal politics of promotions/budgets. I was on the promotion track and leading up to my end of year review was told I was doing everything required to be promoted to the next pay level. Then when the year ended I was not promoted and was told it was because there are so many talented people in my group the promotion had to go to XYZ person. I did work in an amazing group with top-knotch people, but when the company limits how many promotions they can assign due to budgets based on group size that isn't in line with their meritocracy philosophy.

  8. "Sr Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Austin, TX
    Current Employee - Senior Operations Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 10 years)

    Pros

    Great Company to work for

    Cons

    Lost in the mix when it come to value

    Advice to Management

    Value your employees


  9. "Good opportunities to grow and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Commodity Management Senior Advisor in Austin, TX
    Current Employee - Global Commodity Management Senior Advisor in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Taking initiatives are easy
    Working from home
    Self driven workload
    Opportunity to move across roles and functions
    Good for first job

    Cons

    Decision making crippled by politics
    Inertia among middle management
    Certain people unwilling to work
    Lack of transparency
    Tools and processes broken

    Dell Response

    Jul 12, 2017 – candidate and employee experience team

    Thank you for sharing your experience.


  10. "Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Round Rock, TX
    Current Employee - Account Manager in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dell full-time (Less than a year)

    Pros

    -Excellent name at the top of your resume
    -Bunch of free stuff to distract you

    Cons

    -Complex compensation structure
    -Unrealistic KPIs
    -Insane turnover

    Advice to Management

    -I shouldn't need a Ph.D. in Mathematics to figure out how I get paid
    -Hop into an ISAM position for 6 months and hold yourself to the same standards
    -Look in the mirror as you lose employees left and right.
    -TAKE CARE OF YOUR PEOPLE. YOU JUST SPENT 60 BILLION DOLLARS, REMEMBER HOW YOU GOT THERE.

    Dell Response

    Jul 12, 2017 – candidate and employee experience team

    Sorry to hear about your experience. We will share these concerns with the management.


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