Dell Reviews in Bracknell, England | Glassdoor

Dell Bracknell Reviews

Updated July 3, 2017
27 reviews

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Bracknell, England (UK)

4.5
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
20 Ratings

27 Employee Reviews

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Pros
Cons
  • Work life balance is not a big concern (in 332 reviews)

  • Upper management isn't listening to concerns (in 133 reviews)

More Pros and Cons

  1. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruitment Consultant in Bracknell, England (UK)
    Current Employee - Senior Recruitment Consultant in Bracknell, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    Really good work life balance.
    Tools, systems and processes are slick!
    100% support from management
    No blame culture - let's just find the solution
    Cool tech
    Great onsite facilities
    Good communication from senior leadership

    Cons

    There are no cons. After 3 years I still love my job.


  2. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Bracknell, England (UK)
    Current Employee - Senior Director in Bracknell, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 8 years)

    Pros

    Dell is a great place for opportunities to grow your career - I have had a variety of different, interesting and challenging roles. Dell is a very customer focused organisation with very high integrity. Dell embraces diversity well; I have never had to compromise on being me which is very refreshing! Working from home is a HUGE benefit and a fantastic part of working for Dell!

    Cons

    Dell is a challenging environment with a very fast pace, so if you thrive in culture like this then you will thoroughly enjoy Dell!

    Advice to Management

    With the integration of the two companies ensure that people continue to remain a priority.

  3. "Dell a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bracknell, England (UK)
    Former Employee - Anonymous Employee in Bracknell, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than 3 years)

    Pros

    A great equal opportunity employer, with a strong emphasis on ethical behaviour.
    All the innovation and creativity you’d expect from a leading brand name.

    Cons

    There were no downsides to speak of.


  4. "Best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bracknell, England (UK)
    Current Employee - Anonymous Employee in Bracknell, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time

    Pros

    Global interaction, outstanding colleagues, climate, work-life balance, possibility to work from home when needed

    Cons

    Huge company, sometimes things may be slower than expected

    Advice to Management

    If you're a people manager at Dell, you're a great professional. I've always had great leaders on my teams.


  5. "Not a bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Bracknell, England (UK)
    Former Employee - Senior Marketing Manager in Bracknell, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    At a certain grade level working remotely is an option and this is a major plus for those struggling to keep a work-life balance. Also, who doesn't love losing their commuting cost?

    Cons

    DELL gets a bad press for the annual (or more!) job cuts that leave employees in a state of uncertainty however, if you can get past that it's not a bad place to work.

    Advice to Management

    Big fan of the "caring leadership" policy but Tell Dell leadership survey results should be shared with the direct-reports.


  6. "Good people, good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Account Manager in Bracknell, England (UK)
    Current Employee - Senior Technical Account Manager in Bracknell, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    It's a great team, and everyone is focussed on the customer's experience.
    It's a global brand - everyone knows who Dell is - and there's a huge drive to make sure that our reputation is spotless, so the customer satisfaction and NPS scores are highly visible. There's the flexibility to be able to get it right.
    All the opportunities that come with a global company.

    Cons

    There's been a lot of turbulence in the last year, and the uncertainty of the Dell EMC merger has caused some angst. Overall it's been handled pretty well, though.

    Advice to Management

    Keep listening to the team!


  7. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software in Bracknell, England (UK)
    Former Employee - Software in Bracknell, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dell full-time (More than 3 years)

    Pros

    Great Culture, Smart people, Collaborative teams, Good benefits, Great products. Lots of training for sales. Lots of on-going training and leadership.

    Cons

    Some recent leadership challenges meant we lost a great UK VP, but also gained another. Hard to progress unless you are Irish.

    Advice to Management

    Be bold and brave. Get a charismatic and strong EMEA VP who understand the Corporate marketplace rather than commodity SMB business.

  8. "Working at Dell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Bracknell, England (UK)
    Former Employee - Senior Account Manager in Bracknell, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, people are very dedicated to their work hence having long service

    Cons

    Not a very social company, no Christmas parties to bring the relevant lines of business together


  9. "Strategy Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Portfolio Director in Bracknell, England (UK)
    Former Employee - Portfolio Director in Bracknell, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell (More than 3 years)

    Pros

    Exciting, global, strategic, challenging, ethical

    Cons

    Political, easily distracted by focus on the competition


  10. Helpful (1)

    "Disappointing: Disbanded Ivory Tower approach, Direct vs. Channel/Distribution Model Broken."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Bracknell, England (UK)
    Current Employee - Account Executive in Bracknell, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Dell full-time (More than a year)

    Pros

    - Great People
    - Flexible Working & Support
    - Only company to pay commission in advance (clawed back if targets are not attained though).
    - Generous Car Allowance
    - Multitude of Solution Offerings
    - Growth in Sales - Investment in Senior Sales Professionals

    Cons

    - Ireland site develops more Farmers than Hunters.
    - Acquisition businesses feel disbanded to Dell, operate as Ivory Tower could even say cow boys ambulance chasing deals.
    - Not enough Marketing to customer informing them of Acquisitions e.g Sonicwall, Quest, Statistica.
    - Late to Channel/Distribution Market - broken system as Direct business not able to compete with InDirect who often don't talk to each other internally because of politics/trust.
    - Remote sites, legacy Acquisition colleagues have very low morale.
    - Ridiculous and embarrassingly poor connectivity at remote sites.

    Advice to Management

    Bring back mid-market accounts to UK from Hyderabad, create a system that encourages, plug the hole that is seeing Direct business losing significant market share to InDirect, improve connectivity at remote sites, Separate the Internal Teams by Farmers (Relationship) and Hunters (Acquisition) at Cherrywood. There should be one CRM system, not multiple CRM systems for different divisions with same customer in each.

    Dell Response

    Dec 30, 2015 – Candidate and Employee Experience Team

    Thanks so much for your balanced review, and glad to hear you had a mostly positive experience working at Dell. We continuously strive to improve our systems and processes as we know that is key to... More


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