Dell Reviews in Chicago, IL | Glassdoor

Dell Chicago Reviews

Updated December 7, 2016
42 reviews

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Chicago, IL Area

3.8
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
17 Ratings

42 Employee Reviews

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  1. "great"

    Star Star Star Star Star
    Current Employee - Linux Administrator in Elk Grove Village, IL
    Current Employee - Linux Administrator in Elk Grove Village, IL

    I have been working at Dell (More than 3 years)

    Pros

    great people to work with.

    Cons

    the leaders are not doing bad so far.


  2. Helpful (2)

    "Dell review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    lots of opportunities, major technologies. People are extremely helpful and training is provided. Pay is ok, Recent merger should see even more opportunity

    Cons

    Huge corporate culture, can take time to get things done, many layers of management. Stressful periods. Constant deadlines. Remote working can be a hindrance as much as an advantage sometimes

    Advice to Management

    Understand what your staff actually do, realise that it is they who actually do the work, not fellow managers. Drop the practice of reminding staff on how to behave in front of management, staff are not children

    Dell Response

    Nov 30, 2016 – Candidate and Employee Experience Team

    Thank you for your feedback and taking the time to share your experience with Dell. This is really helpful to our team as well as candidates interested in working at Dell.


  3. "Dell Software"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    Pros

    Huge corporation with tons of resources and great technology.

    Cons

    The flat structure of the business makes it hard to find and coordinate between groups.

    Advice to Management

    Give sector managers more flexibility to set the direction of their teams

    Dell Response

    Oct 27, 2016 – Candidate and Employee Experience Team

    Thanks for taking the time to share your experience. Our leadership and HR teams really value the feedback shared on Glassdoor - plus, our candidates value the comments as well!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Dell Software"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Corporate Advisor in Buffalo Grove, IL
    Current Employee - Senior Corporate Advisor in Buffalo Grove, IL
    Recommends

    I have been working at Dell full-time

    Pros

    Great benefits: vacation, PBA, week off on Christmas, fruit-a-day, etc.
    did not used Health insurance

    Cons

    Same as in any large company - Management is busy with some ideas they have generated.


  6. "Dell Wireless Network Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Chicago, IL
    Former Employee - Solutions Architect in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    Point product wireless solutions; chose Aruba initially and began to OEM, then HPE purchased Aruba Networks; had to pick another wireless so now also offering Aerohive but only as a reseller.

    Cons

    Very limited ability to install and configure wireless networks;

    Advice to Management

    Grow network partners to deploy wireless solutions in major metro and their secondary markets.


  7. Helpful (1)

    "Good company but management can be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Enterprise Support Engineer in Wauconda, IL
    Current Employee - Senior Enterprise Support Engineer in Wauconda, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dell (More than 5 years)

    Pros

    Good pay flexible schedule great job conditions and good benefits

    Cons

    Poor management structure for so many product groups with no solid direction. No real appreciation for the talent only bottom line cost


  8. "So/So place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager II in Chicago, IL
    Former Employee - Manager II in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    Great environment, benefits are good if you live in Texas. Being in Illinois, they are limited by law, so we ran into some issues since my child has Autism, so I had to pay a lot our of pocket.

    Cons

    Work-life balance is not good, upper management is lacking focus, and as the company has grown, middle managers are just trying to protect their turf.

    Advice to Management

    Create a more open environment to all employees for growth, instead of waiting for someone to die or retire.


  9. Helpful (4)

    "I knew Steve Jobs. Michael, you're no Steve Jobs."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Chicago, IL
    Former Employee - Senior Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    Some of the co-workers are great and very passionate about helping customers. Pay plan is above average but benefit costs keep rising.

    Cons

    How much is enough? Michael Dell's ego is out of control. Maybe he's trying to prove something since Apple crushed him in the desktop/laptop market and mobile device market. No question that he's smart and charismatic, but he's missed badly on some things. His leadership team tries to brush those under the rug and only acknowledge the positive acquisitions or product launches.Not really the emperor has no clothes, more like the emperor is badly dressed and no one dares tell him. Lots of senior level people left and they hired inexperienced people at much lower pay rates. It went poorly and they started hiring some of those senior people back. Morale is terrible among most inside sales and sales support teams. Favoritism is rampant.

    Advice to Management

    Improve quality. Improve technical support. Improve supply chain. Does anyone at Dell ever say "no" to Michael? It's his company, but he needs people that can steer him away from bad ideas and keep him in touch with what is really going on at his company.


  10. "director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in Chicago, IL
    Former Employee - Marketing Director in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great place to work, good people. Good environment. Great review and promotion process. I wanted to stay.

    Cons

    Revenue shrinking for PC's. Dell is transitioning to become an enterprise consulting business. This puts pressure on employees that are in consumer and small to medium b to b areas. Lots of layoffs.

    Advice to Management

    Dell needs to balance consumer and smb business with enterprise. There is room to do both globally. They need to rethink the strategy compared to HP who separated out their pc business.


  11. Helpful (1)

    "Great Working Environment"

    Star Star Star Star Star
    Former Employee - Systems Engineer in Chicago, IL
    Former Employee - Systems Engineer in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Surrounded by excellent individuals in the work environment.

    Cons

    Management could be be more engaging with the employees



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